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Etrop Grange

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Etrop Grange
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1,097 Reviews from our TripAdvisor Community

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Showing 1,080: English reviews
Manchester, United Kingdom
Reviewed 3 days ago NEWvia mobile

Buck's Fizz and nibbles on arrival at 7.30. Then on our table we had red, white and rose wine and bottles of beer, when you want a replacement just ask, excellent value for money. However we did ask for another wine at 9.45 and were refused saying we had to wait till 10 and go to the bar. The bar...

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Helpful?
Thank travelfamilylou
Manchester ,England
Reviewed 4 days ago NEW

This is an all inclusive deal for your Christmas party which on paper sounds great. Once we had arrived the bar was not all inclusive and we had to pay nearly 10.00 for a beer and a short with coke. The party was supposed to start at 1930 and we were still paying for drinks nearly 3 quarters of and...

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Thank Gsan12
Blackpool, United Kingdom
Reviewed 4 days ago NEW

Checked in early, the receptionist was either in a bad mood or does not like her job..don't know why hotels employ staff who cannot muster a smile! Seemed very rushed and unprofessional. The room was small but clean definately needs updating marks everywhere paint coming off and Windows don't even open! Meal was nice but again rushed need to employ...

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Thank nancydrew1113
london
Reviewed 6 days ago NEW

OK for the one night Arrived early - friendly staff Room was small with a small double bed - OK as I was on my own Shower bath Ok The shuttle Service wais good and again all with a smile Didn't eat so no comment on food 5 mins to the airport in shuttle Did the job

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Helpful?
Thank ian t
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Ian T Thank you for taking the time to post a review. I was pleased to read that you enjoyed your pre-flight stay and thank you for mentioning our friendly staff. I hope that we will have the pleasure of welcoming you back when you fly from Manchester again. Best wishes Sally

Cheshire, United Kingdom
Reviewed 1 week ago NEWvia mobile

Stayed over for one night due to business needs. Room was comfortable to sleep in but bathroom very uncomfortable to to shower in. The evening meal was ok and the breakfast had a good selection of continental and good English breakfast. There was damage to the cupboards in the room and mold throughout the bathroom. Wouldn't have stayed there by...

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Helpful?
Thank 158mrrk
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear 158mrrk Thank you for posting a review. I am disappointed that your experience was less than perfect on this occasion please rest assured that all your comments have been noted. I note your comments regarding the bathroom and can confirm we have already started a refurbishment programme, the second phase of the refurbishment which will cover the rest of...

Barcelona
Reviewed 2 weeks ago via mobile

Delivered training here for 2 days in November. Everything was organised well in advance of the start time. Staff were really helpful and efficient when needed. Rooms were comfortable and refreshments were good. No problems whatsoever. Would definitely recommend it.

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Helpful?
Thank Anne-Marie L
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Anne-Marie L Thank you for the wonderful review. It's great to hear that you found our conference & events team helpful and efficient, they really are passionate about ensuring that they do all that they can ensure that all events run smoothly and efficiently. Thank you for recommending Etrop Grange and I hope that we will have the pleasure...

Reviewed 2 weeks ago via mobile

A very warm hearted hotel 2 mins from Manchester airport. Fabulous friendly staff, George the chauffeur to the airport, what a bonus!! Thinking about taking a trip up for their fantastic new year eve package!! Who could want more..... Champagne, 4 course meal, all inclusive free bar, 4 poster bed, full English the next morning..?. £149.50 pp. What could be...

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Helpful?
Thank Danny H
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Danny H Thank you so much for your glowing review. I was delighted to read that you enjoyed your stay and thank you for sharing your experience. I hope that we will have the pleasure of welcoming you back to celebrate the New Year with us! Best wishes Sally

Warrington, United Kingdom
Reviewed 3 weeks ago

We had booked to go here on a Sunday with my disabled mum who is wheelchair bound, she used to visit this place many years ago and had fond memories of it, that quickly changed. Once I pulled up we drove around the building and the main entrance which had very steep steps which would be impossible for my mum...

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1Thank chrisdpyui
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Chrisdpyui I am so sorry that you were unable to gain access the hotel to dine in our restaurant, I can understand your disappointment when your mother had been looking forward to the visit, having fond memories of visiting the hotel in the past. Please accept my sincere apology for the failure of a member of my reception team...

Bicester, United Kingdom
Reviewed 3 weeks ago

To be perfectly honest it was not what either of us expected. The room was shabby and there was no way to exit the bedroom in case of fire in the corridor the windows were unable to be opened properly. When we arrived for breakfast the dining room smelled rather musty on the whole not a pleasant start to a...

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Helpful?
Thank Sue W
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Sue W I am sorry that your recent stay was a disappointment and would like to extend my sincere apology as it is clear that we did not attain our usual high standard or meet your expectations on this occasion. I am anxious to discuss your experience with you and would be obliged if you could contact me on...

Manchester, Vermont
Reviewed 4 weeks ago

Location couldn't be better for the airport just of the m56 ,On arrival at reception it was straight foreword and directed to our room ,the room was small but ok for the one night stay , we had an early full breakfast which I have to say was one of the best breakfasts we have ever had , on checking...

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Helpful?
Thank Pendlebrier
Sally W, Hotel Manager at Etrop Grange, responded to this review

DearPendlebrier Thank you so much for your feedback. I was so pleased to read that you enjoyed all aspects of your stay and hope that it is not too long before we will be able to welcome you back. Best wishes Sally

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Etrop Grange is a gracious Grade II listed Georgian Country House originally built in 1780 by school teacher William Moss and although located just a short distance from Manchester Airport, is anything but an airport hotel.Originally known as Moss House, the hotel was renamed Etrop Grange in 1984 by the owners after a local area called Etrop Green. Etrop Grange first opened for business in November 1985 as a fine dining restaurant on just the lower level and was slowly converted into a hotel over the next 13 years with a £3 million refurbishment. The Etrop Grange still retains it's Georgian charm with its stately facade matched by a luxurious interior of decadent chandeliers, heavy drapes and marble fireplaces.Due to modern intervention the hotel is now ideally located just two minutes from Manchester Airport and the M56, and is one of the few hotels in the area with no overhead aircraft noise making it an ideal hotel for business and leisure alike. Offering complimentary transfers to and from the airport and airport railway station (between 06:00 and 22:00), along with complimentary parking and WiFi for all guests, Etrop Grange is the perfect place to spend a relaxing day or night whatever the occasion. ... more   less 

Additional Information about Etrop Grange

Address: Etrop Grange Hotel Bailey Lane, Manchester M90 4EG, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: $95 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Etrop Grange 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Etrop Grange Manchester
Etrop Grange Hotel Manchester
Hotel Style:
#33 Luxury Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Etrop Grange staff and other travellers.
12 questions
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Questions? Get answers from Etrop Grange staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast nice and the man and woman serving were the best out off the staff..”
 of 5 bubbles nancydrew1113, 3 Dec 2016 | Read review
“We have stayed there a couple of times in different rooms and there isn't a lot of difference .”
 of 5 bubbles Pendlebrier, 7 Nov 2016 | Read review
“Don't book this hotel full stop”
 of 5 bubbles mozza2716, 1 Nov 2016 | Read review
“if you are given a room on the first floor there is no lift, which if you hav you 20kg airport allowance is a nightmare!”
 of 5 bubbles bernicej561, 1 Nov 2016 | Read review
“All have baths, kettle and iron in room.”
 of 5 bubbles OnTheList66, 29 Oct 2016 | Read review
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