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Etrop Grange

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1,145 Reviews from our TripAdvisor Community

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Showing 1,127: English reviews
Douglas, United Kingdom
Reviewed 27 July 2015

Location is great. It's close enough to the airport to cost a fiver in a taxi, so no complaints there. I hate staying at the large characterless airport hotels and this was a lovely change. It has a quirky English feel - by that I mean it's gardens are nice and the outside of the hotel is also very pleasant,...

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Thank Mick R
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear Mick R, Thank you for reviewing your recent stay with us. I am pleased that you found the hotel conveniently located, being 5 minutes away from the airport, and also liked the homely and family-run feel. I am very sorry to learn of the damp smell problems that you encountered with your bedroom. Please contact me directly on the...

Chorley, United Kingdom
Reviewed 27 July 2015

Booked in here for a business meeting. Meeting Room was ok, refreshments were poor and lunch was very unsatisfactory. Wouldn't recommend for meetings but probably ok for an overnight stay. Shuttle to Airport is an excellent service.

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Thank pugspitz
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear pugspitz Thank you for taking the time to share your recent experience with us following your business meeting. This is not our usual standard for meetings, we receive a lot of positive feedback on the service and food we provide. I would be really grateful if you could contact me directly so I may investigate further the issues you...

Preston, United Kingdom
Reviewed 26 July 2015

We booked a package, 1 night dinner, bed, breakfast and 15 nights parking. It was so nice to spend time in a warm hotel, rather than the large, cold corporate ones. The olde worlde character was charming, and we found the staff very helpful. It is in need of a lick of paint, but I'm sure this is an ongoing...

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Thank Highland_Rovers
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear Highland_Rovers Thank you for your great review. Our product has been packaged to give the homely and family-run feel, complimented with satisfying meals and comfortable rooms. Where ever possible, we do everything we can to ensure our guests have a memorable stay, and I was pleased to see we have succeeded once again. We are current undergoing a soft-refurbishment...

Preston, United Kingdom
Reviewed 19 July 2015

I've stayed here several times before taking a flight and it used to be really good. Brilliant location. Shuttle bus to the airport. Very reasonable price for an airport hotel so close to the airport. Lovely helpful staff. Unfortunately something has changed and it isn't like it used to be. If you want a drink from the bar, you probably...

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2Thank elainematty
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear welltravelled800 Thank you for taking the time to review your recent stay with us. We are pleased to hear that you have had fond past memories of staying at the hotel. I would be grateful if you could contact me directly so I can understand what you feel has changed with the hotel apart from what you have mentioned....

Madison, Wisconsin
Reviewed 18 July 2015

Room was the perfect old world charm we had hoped for. The bathroom was modern and luxurious. Internet worked well. We had a great internet price so were excited to try it out. We have stayed at 3-4 other Manchester airport hotels in the past. Lovely old hotel with helpful front desk staff. The MAJOR downside was the food service....

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Thank trips_db
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear trips_db Thank you so much for your kind words. I am pleased you have chosen to share your experience with all our Tripadvisor friends; thank you for taking the time to do so. I believe you have covered every aspect of a guest’s stay that the team work so hard to ensure is an enjoyable and comfortable time whilst...

Castlewellan, United Kingdom
Reviewed 16 July 2015 via mobile

Where do I even begin?? We stayed here the 11th - 13th July, we arrived at the hotel at 10, 4 hours before checkin and to be fair the receptionist was lovely we only had to wait 1 hour before a room became available. However it all went downhill from there. Staff at the bar area are incredibly difficult to...

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3Thank michaela8686
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear michaela8686, Thank you for taking the time to review your recent stay. I am so sorry that you did not enjoy your stay, it is never our intention to disappoint any of our guests. I am very disappointed about the standard of service you received from the team and would like to pass my sincere apologies. Both the bar...

North Caroline
Reviewed 16 July 2015

If I had to do it over again I would probably stay there again but I ma not sure that the value is there for the money. Granted we were only there for one night so it's hard to make too many judgements. It almost seemed like a large home then a hotel but ok a bit different. I liked...

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1Thank Frequent_Traveler111
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear Frequent_Traveler111, Thank you for providing a review of your recent stay. I do appreciate your constructive criticism on the cost of our products and services. Our prices are set accordingly for the quality of product and service offered and we constantly review them as we try to provide real value for money for our guests and ensure our standards...

Yorkshire Dales National Park, United Kingdom
Reviewed 15 July 2015

Swift check in and we were given a nice quiet room as requested due to very early morning flight and we knew hotel had weddings on Saturdays The room we had was very clean and had all we needed . However we have never seen a bed that was so high ..it was quite difficult to get in and out...

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Thank Kingfisher100
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear Kingfisher100 Thank you for all your kind words. The team wok so hard to create a welcoming and comfortable environment for all our guests, and I know they will be as pleased as I to discover you have appreciated and shared this with all our Tripadvisor friends. I have shared your feedback with our Car Parking company we work...

Nottingham, United Kingdom
Reviewed 13 July 2015

very convenient, very efficient and friendly shuttle service to airport and comfortable room. However, our room no 46 smelled of damp and the contents of our cases smelled of damp throughout our holiday which really wasn't good enough

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Thank KerryNotts
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear KerryNotts, Thank you for reviewing your recent stay with us. I am pleased that you found the courtesy transfer service efficient and friendly. I am also delighted that you found the hotel convenient with comfortable rooms. I am very sorry to learn of the problems that you encountered with your bedroom and if we had known of this during...

Merseyside
Reviewed 13 July 2015

We booked two rooms (one family room) to stay overnight before an early flight from Manchester Airport. I had contacted the hotel direct and found their response to be immediate and very helpful. The car park was busy on arrival but we found spaces to park and check in was quick, efficient and friendly. We were given two well appointed...

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Helpful?
Thank PGHappyHols
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear PGHappyHols, Thank you for taking the time to write a review on Trip Advisor following your recent stay at Etrop Grange Hotel. It was a pleasure to welcome you to our hotel and we are very pleased to learn that you had an enjoyable stay. The whole team at the hotel always make an effort to look after all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Etrop Grange is a gracious Grade II listed Georgian Country House originally built in 1780 by school teacher William Moss and although located just a short distance from Manchester Airport, is anything but an airport hotel.Originally known as Moss House, the hotel was renamed Etrop Grange in 1984 by the owners after a local area called Etrop Green. Etrop Grange first opened for business in November 1985 as a fine dining restaurant on just the lower level and was slowly converted into a hotel over the next 13 years with a £3 million refurbishment. The Etrop Grange still retains it's Georgian charm with its stately facade matched by a luxurious interior of decadent chandeliers, heavy drapes and marble fireplaces.Due to modern intervention the hotel is now ideally located just two minutes from Manchester Airport and the M56, and is one of the few hotels in the area with no overhead aircraft noise making it an ideal hotel for business and leisure alike. Offering complimentary transfers to and from the airport and airport railway station (between 06:00 and 22:00), along with complimentary parking and WiFi for all guests, Etrop Grange is the perfect place to spend a relaxing day or night whatever the occasion. ... more   less 

Additional Information about Etrop Grange

Address: Etrop Grange Hotel Bailey Lane, Manchester M90 4EG, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: $98 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Etrop Grange 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Etrop Grange Manchester
Etrop Grange Hotel Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Etrop Grange staff and other travellers.
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Questions? Get answers from Etrop Grange staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not accept Room 5. Room 65 was excellent.”
 of 5 bubbles Jan47Cheshire, 22 Jan 2017 | Read review
“Hotel seemed quiet despite being very close to the airport”
 of 5 bubbles wendyrR8260OL, 13 Dec 2016 | Read review
“Not room 16”
 of 5 bubbles wilky1961, 7 Dec 2016 | Read review
“Breakfast nice and the man and woman serving were the best out off the staff..”
 of 5 bubbles nancydrew1113, 3 Dec 2016 | Read review
“We have stayed there a couple of times in different rooms and there isn't a lot of difference .”
 of 5 bubbles Pendlebrier, 7 Nov 2016 | Read review
5 of 5