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Crowne Plaza Manchester Airport

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Traveller (318)
Room & Suite (172)
Dining (59)
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Overview
  • Excellent34%
  • Very good41%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“irish bar”(111 reviews)
“pillow spray”(47 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Additional information
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,688)
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All reviewsirish barsampans restaurantpillow spraymanchester airportstayed hereclub rooman early flightcourtesy busdays parkingfree phoneshuttle servicenext morningcar parkingmain restaurantpark and flypre flight staywake up call
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1,081 - 1,085 of 3,608 reviews
Reviewed June 14, 2016 via mobile

Ok place to stay at the airport. Usually stay at another hotel but it was too expensive this time do this was good value with parking. Rooms clean but very basic. Not that sound proof so could hear the planes until late. Private function meant...More

Thank The Jacks X
Response from Sharon L, Manager at Crowne Plaza Manchester AirportResponded July 5, 2016

Dear The Jacks X Thank you for taking the time to provide us with your feedback. It really is very important to us. I was pleased to read that you enjoyed your stay with us overall. We look forward to welcoming you back to the...More

Reviewed June 14, 2016 via mobile

I travel for a living. This was by far one of my worst experiences I've had and in no way was I compensated for any of it. They still charged me full price and did nothing to compensate me or fix the problem. The only...More

4  Thank JSwag15
Response from Sharon L, Manager at Crowne Plaza Manchester AirportResponded July 5, 2016

Dear JSWAG Thank you for taking the time to provide us with your feedback, it really is very important to us. Please do not hesitate to contact myself direct so that we can discuss your stay with us further. Kindest Regards S Laycock

Reviewed June 13, 2016

I have to say I do not normally review but this hotel warrants one! Due to an unfortunate accident my son was rushed to hospital down London and we ended up missing our flights to Orlando. After the shocking customer service I received from Thomson...More

Thank xkarlax
Response from Sharon L, Manager at Crowne Plaza Manchester AirportResponded June 14, 2016

Dear xkarlax, Thank you for your great review and for taking the time to provide your feedback. I was so pleased to read you enjoyed your stay, in particular our provided guest service. We look forward to welcoming you back to the hotel soon. Kindest...More

Reviewed June 12, 2016 via mobile

Great welcome, great staff and first class service. Although a pool would make it perfect, the rooms and comfort on offer make this a great place to unwind. Free transfer to terminals and baggage store really make a difference. Highly recommend.More

Thank ianmickey
Response from Sharon L, Manager at Crowne Plaza Manchester AirportResponded June 13, 2016

Dear ianmickey, Thank you for your great review and for taking the time to provide your feedback. I was so pleased to read you enjoyed your stay, in particular our provided guest service and our complimentary shuttle service. We look forward to welcoming you back...More

Reviewed June 12, 2016

This hotel is average in just about every respect, and that's great because that's how it is priced. I stayed there for 2 nights, and paid the hotel for my parking. After a week or so, I received a letter from their car park management...More

Thank cameronhome
Response from Sharon L, General Manager at Crowne Plaza Manchester AirportResponded June 13, 2016

Dear Cameron, Thank your for taking the time to share your feedback. As mentioned in our email dialogue, I am truly sorry for the inconvenience & distress caused following the parking charge that you were sent as a result of an administrative error. The hotel...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$121 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Manchester
#24 Romantic Hotel in Manchester
#26 Luxury Hotel in Manchester
#33 Business Hotel in Manchester
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$121 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Manchester
#24 Romantic Hotel in Manchester
#26 Luxury Hotel in Manchester
#33 Business Hotel in Manchester
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (318)
Room & Suite (172)
Dining (59)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Rebecca S
May 16, 2018|
AnswerShow all 5 answers
Response from CPMANGuestRelations | Property representative |
Hi, Thanks for the question! You will need to speak with our In house reservations team directly for support and assistance. You will need to provide your reservation details to them. Kind regards, Guest Relations
0
Votes
adamannmariewilliam
May 13, 2018|
AnswerShow all 3 answers
Response from CPMANGuestRelations | Property representative |
Hi, Thanks for the great question! Unfortunately, I cannot put contact details on TripAdvisor but please call the hotel directly by asking for our in house reservations team who can assist you. Kind regards, Guest... More
1
Vote
L7087PRstephenb
May 10, 2018|
AnswerShow all 3 answers
Response from CPMANGuestRelations | Property representative |
Hi, We offer 4 dining outlets in our hotel, I hope that we can tempt you to join us on Sunday. Kind regards, Guest Relations
0
Votes
Room Tips
"I was on the top, fourth, floor and had excellent views. However, you are at Manchester Airport!!"
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"Please supply mattresses for cots"
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"Everything that was needed was there, little extras like lavender spray to relax was amazing. No faults what..."
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"Upgrade to club room"
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