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Popped in for lunch prior to business meeting, no staff in the bar/restaunt area no one in reception ? Eventually after seeking out member of staff served coffee and sandwich. poor value for the cost.More
Thank Keith B
Response from Jo A, Front Office Manager at Holiday Inn Manchester Central ParkResponded 9 August 2016
Dear Keith B,
Thank you for taking the time to write a review about your recent stay at Holiday Inn Central Park. It is disheartening to know that some aspects of our hotel fell below standards, may we apologize if these may have caused you...More
The young man who checked us in, Marlon, is an exceptional addition to this hotel. He was so cheerful and welcoming, we were immediately relaxed and ready to enjoy our overnight stay. The room was spotless and the air conditioning was welcome. The room across...More
In many respects a standard Holiday Inn offering, but with just a few things that detracted from our stay, which a simple refurbishment would sort.
The wooded furniture had scratched and knocks. Just a sand a varnish required.
The headboard was MDF, not adequately painted...More
I never write a review on hotels, but today seemed like a good day to do one as I can't sleep. When we checked in the reception gave us a handicap accessible room, Which to me seems really small for anyone who might be in...More
Thank Jyoti D
Response from IHGService, Guest Relations Manager at Holiday Inn Manchester Central ParkResponded 12 August 2016
Dear Jyoti D,
Thank you for your taking the time to evaluate our property on TripAdvisor. Clean, spacious rooms and helpful, friendly service are a hotel’s highest priorities. I apologize for the areas that we may have fallen short, particularly with the bathroom facility. This...More
Having had executive rooms at other holiday inns I was looking forward to a comfortable room and extra amenities in the room as quoted on the ihg website. What I got was room 315 with a executive room sticker on the door. No dressing gown,...More
Thank Mike D
Response from IHGService, Guest Relations Manager at Holiday Inn Manchester Central ParkResponded 29 July 2016
Dear Mike D,
Thank you very much for taking the time to share your comments online. Please allow us to apologize you were not well satisfied with the room accommodations you received. It is regrettable that we fell below your expectations. The feedback we receive...More