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Hendam House Hotel

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260 Reviews from our TripAdvisor Community

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Showing 252: English reviews
London, England, United Kingdom
Reviewed 4 August 2016 via mobile

Everything about this place is wrong the clean place in the whole hotel was the entrance from stairs to bedroom out was disgusting especially the rooms and shower, broken plugs,tv with no reception, broken toilet door locks yes you heard it right toilets with no lock on it, no shower soap, i could not get refund and was stuck definetley...

1Thank Ubaid S
Gainsborough, United Kingdom
Reviewed 30 July 2016

We stayed here on a Thursday night in July, we had two rooms, a double and a room for 3. We found the staff to be extremely friendly and helpful. I'm not sure what previous reviewers were expecting when they booked to stay at this hotel. It is never going to be a 5 star hotel and it doesn't pretend...

4Thank Rev_AliB
Paisley, Scotland, United Kingdom
Reviewed 20 July 2016

Ive been to some run down places before but this takes first place! Dirty floors, stains on walls, broken/ chipped worktops & bed frames, no soap in toilet, shower out of order, tiles smashed, door handles practically falling off... Wow, ive never seen so many faults before! Pictures they are advertising are nothing like the real thing! STAY AWAY!

Thank Elina2014
Sunderland, United Kingdom
Reviewed 17 July 2016 via mobile

Having read the reviews for this place we were, a little apprehensive before our visit . However we needn't have worried , for a budget hotel this place does the job , rooms where tidy, staff where friendly and atmosphere was good. Only problem is there is a shared bathroom and ya can't always get in if there's two people...

6Thank andy198383
Colchester, United Kingdom
Reviewed 8 July 2016 via mobile

We arrived to a dump with stains on bedding that stunk. Tv did not work. Mould on the walls(a lot). Hot water did not work in the sink in the bathroom. Staff was rude. No electrics was recently pat tested. Dirty wardrobe. Holes in the carpet as well as stains. Hair everywhere and was clear that it was not cleaned....

1Thank paulspencer1992
Reviewed 6 July 2016 via mobile

Stay here at your own risk. We checked in, went to room and walked back out. Unfortunately we had already paid. Very shabby decor, lights without bulbs The room was more like a bad youth hostel .....................

Thank Dave B
Reviewed 19 June 2016 via mobile

I could write an essay on the hideousness of this so called "hotel" but I'll get to the bare bones of it. It's NOT a hotel , it's not even a hostel , it's a crack den , it's disgusting ! We were charged £120 for a double room that wasn't even en-suite for ONE night , the room was...

3Thank Jen J
Glasgow, United Kingdom
Reviewed 18 June 2016 via mobile

Me and my friend booked here for the weekend to see Stone Roses. We lasted 10 minutes before checking out and paying for somewhere in the city centre. Soon as you walk down the street to the front door you know it's gonna be horrible. Door lock was broke. Had to share toilet/shower, which was blocked, with 5 other rooms....

1Thank StuartPollock
Reviewed 8 June 2016 via mobile

Well a lovely sleep, I was in the rafters so was quiet and beds were comfy. I paid £20 for a room that was a last min booking and for what I paid it was fine. However the rooms are usually £35/£40 for this I would stay some where else not here as it is just quote rough round the...

1Thank Binlid24
Coventry, United Kingdom
Reviewed 5 June 2016

We stopped here for the night after going to see Coldplay; if they had got more favourable T&Cs for their customers, we would have cancelled and got a refund and driven home (Coventry and Gloucester). It was a COMPLETE DUMP!! Stank of stale smoke, unclean everywhere, sticky floors, uninviting reception, had to pay a £1 supplement for tea and coffee...

Thank Amy L

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About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Paid Internet
  • Paid Wifi

Additional Information about Hendam House Hotel

Address: 3-4 Beech Mount | Lancashire, Manchester M9 5XS, England (Formerly Citi Mansions)
Region: United Kingdom > England > Greater Manchester > Manchester
Restaurant Room Service
Price Range: $33 - $1,594 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hendam House Hotel 2*
Number of rooms: 24
Reservation Options:
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Also Known As:
Citi Mansions Hotel Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Hendam House Hotel staff and other travellers.
1 question
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Questions? Get answers from Hendam House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Tips to help travellers chose a good room"......DON'T CHOSE ONE!!!! Go to a Premier Inn”
 of 5 bubbles amylZ8429AK, 5 Jun 2016 | Read review
“Better sleep in your car.”
 of 5 bubbles ritasF2785YB, 4 Apr 2016 | Read review
“Try not to stay here”
 of 5 bubbles ARuem, 11 Jan 2016 | Read review
“Website shows rooms are good,”
  • Broken bottom drawer
  • Damaged wall
  • Damp in the bedroom
 of 5 bubbles DJBigD, 18 Nov 2015 | Read review
“Do not use there is no such thing as a good room....the car is the best option”
 of 5 bubbles lynn0908, 17 Oct 2015 | Read review
5 of 5
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