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Macdonald Manchester Hotel & Spa

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Macdonald Manchester Hotel & Spa
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5,213 Reviews from our TripAdvisor Community

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Showing 5,141: English reviews
Brussels, Belgium
Level Contributor
4 reviews
Reviewed yesterday NEW via mobile

I stayed at the Macdonald Manchester for three weeks in Nov 16. The first impression was good with easy check in and polite staff, the room was a good size and everything looked right. However, my feelings about the hotel went down as I realised that it had not been maintained properly. As I did not stay over the weekends... More 

Helpful?
Thank Ben F
Auckland, New Zealand
Level Contributor
108 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 2 days ago NEW

Pro: Friendly staff, prompt check in, excellent rooms with good sound proofing/ double glazed windows, bed was comfortable, heating cooling was good, anti fog mirror in bathroom, black out curtains, excellent location Con: Breakfast was pretty basic, no selection of cold meats, only white bread, limited selection of fruits, gym not open 24hrs, could do with a hand towel rail... More 

Helpful?
Thank Mishmash010
Peak District, United Kingdom
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 days ago NEW

Stayed here a week ago with my wife for a gig and some Xmas shopping. Hotel itself was great - nice sizeable room overlooking the city and a great breakfast with lots of options the next morning. Plus helpful staff which is always a plus. The only downside is making sure you can find the car park. Not very well... More 

Helpful?
Thank Colin1965
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Colin Thank you for choosing to stay at Macdonald Manchester and for taking the time to write a review. I am delighted that you enjoyed you stay and the team will be proud to receive your positive comments. To assist future visitors if traveling by car please use M1 2AR which will direct you the hotel’s car park on... More 

Melbourne, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW

We stayed for three nights at the hotel (Thursday to Sunday) and booked through a hotel accommodation website. We got a really good, cheap price compared to the normal rate so was looking forward to our stay. Check in was easy and the lady was friendly and informative. When we entered our room there was a distinctly unpleasant smell (sewerage).... More 

Helpful?
Thank LordAusto
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Guest Thank you for the time to write about your experience and please accept my apolopgies for the obvious service defects. I would really appreciate an opportunity to discuss your feedback in more detail. The issues raised are certainly not our usual standards and I can only address the root causes once I know the actual room number and... More 

Middlesbrough, United Kingdom
1 review
Reviewed 5 days ago NEW via mobile

Me and my partner stayed here last weekend and never again will I use the spa again was booked in for 4.30pm in a double room and my partner gets called at 4.15pm I am still waiting at 5pm for my treatment the staff in the spa were disgusting looked at me like I was stupid when I said I... More 

Helpful?
Thank CSA2111
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Guest I was very concerned to read your comments, in order for me to fully investigate I would be grateful if you contact me directly at your own convenience so that I can obtain some further details. Regards Johan Scheepers More 

Greater Manchester, United Kingdom
2 reviews
Reviewed 5 days ago NEW via mobile

I am not normally one for writing reviews but I had to give credit where it is due. We are holding our wedding reception here next year and went for the menu tasting. Every starter, main course and dessert that we had were absolutely amazing it has made our choice very difficult! The service was excellent to. I also have... More 

Helpful?
Thank missp0510
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Marcia, Thank you for choosing Macdonald Manchester Hotel to celebrate such a memorable day, we are really looking forward to hosting your wedding reception. The team really appreciate your comments. We look forward to seeing you in the near future. Kind Regards Johan Scheepers More 

Greater Manchester, United Kingdom
Level Contributor
239 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 5 days ago NEW via mobile

Very spacious rooms, so big. Food is amazing it was gorgeous. Location is very near Piccadilly station about a 5 min walk from town. Only downside is that the bar prices are too expensive £10 for a glass of wine is too much.

Helpful?
Thank UkPeteD
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Pete Thank you for your recent visit to Macdonald Manchester Hotel and for your positive feedback. The team will be delighted and proud to receive such praise and we look forward to welcoming you back to Macdonald Manchester Hotel in the very near future. Kind Regards Johan Scheepers To book our best available rates please contact 0161 272 3200... More 

bucharest
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 days ago NEW

Pros: near Piccadilly Central train station and 10 minutes to shopping area and center of the town. Big rooms with safe and WI-FI (please take into account that for level 6 & 7 WI-FI can work slow) and very good breakfast. Cons: Heating system did not work properly (I stayed 3 weeks here) and there were periods when it did... More 

Helpful?
Thank marianbucharest
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Marian Thank you for taking the time to write about your experience at Macdonald Manchester Hotel. We are able to process payments via Mastercard, perhaps you could contact me personally to investigate this further. I have also noted your comments about connectivity and will investigate this further. Kind Regards Johan Scheepers More 

Greater Manchester, United Kingdom
Level Contributor
5 reviews
Reviewed 6 days ago NEW

We stayed at the hotel last weekend, we were visiting friends at a restaurant in the city we arrive to check in and had to line up to see the reception, thinking it must be a good hotel because of all the people waiting to get their room unfortunately it was because they only had 2 members of staff on... More 

Helpful?
Thank Ian R
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Ian, Thank you for your recent visit to the Macdonald Manchester Hotel and for taking the time to write a review. I would appreciate the opportunity to investigate your comments further, without a room number I can not identify the root cause of the missing biscuits since it is a brand standard and certainly an isolated incident. I look... More 

North Wales, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

I stayed here early November for a spa package break. Never stayed at a macdonald hotel before so wasn't sure what to expect, but was pleasantly surprised. Very nice room and very clean. Comfortable beds, and a nice seating area . Staff very pleasant and service was good. The only downside was the restaurant which had a limited menu and... More 

Helpful?
Thank pauline e
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Pauline Thank you for your positive comments, we look forward to welcoming you back to Macdonald Manchester Hotel in the very near future for another great weekend away Kind Regards Johan Scheepers To book our best available rates please contact 0161 272 3200 or general.manchester@macdonald-hotels.co.uk More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Macdonald Manchester Hotel & Spa, set in the heart of Cottonopolis, is Manchester's largest four-star hotel. Perfectly located if travelling by rail, road or foot, our eyecatching expanse dominates the skyline all the way from Piccadilly Station to the Mancunian Way allowing quick and easy access to and from all the major motorways. The team at our hotel in Manchester is driven to deliver an outstanding guest experience and has a reputation for its service standards and food quality. As the 2013 winner of "The best sleep in the city" award (Manchester Evening News), it combines 338 beautiful bedrooms with state of the art conferencing, an indulgent urban spa and first class bar and live theatre restaurant experience in our Scottish Steak Club. ... more   less 

Additional Information about Macdonald Manchester Hotel & Spa

Address: London Road | Piccadilly, Manchester M1 2PG, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: $137 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Manchester Hotel & Spa 4*
Number of rooms: 338
Reservation Options:
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Also Known As:
Macdonald Manchester Hotel And Spa
Macdonald Manchester Hotel Manchester
Macdonald Hotel Manchester
Hotel Style:
#6 Spa Hotel in Manchester
#19 Business Hotel in Manchester
#27 Luxury Hotel in Manchester
#28 Romantic Hotel in Manchester
#43 Family Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Manchester Hotel & Spa staff and other travellers.
43 questions
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Preston, United Kingdom
over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from Macdonald Manchester Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City view room high up.”
 of 5 bubbles LordAusto, 30 Nov 2016 | Read review
“Rooms in front can be a little bit noisy until 11.00 pm. Rooms at the rear face the Piccadilly station”
 of 5 bubbles marianbucharest, 27 Nov 2016 | Read review
“Check how far your room is from the lift. Higher the floor the better panoramic view”
 of 5 bubbles MalcolmC123, 25 Nov 2016 | Read review
“Fantastic view from the 8th floor excellent”
 of 5 bubbles annecahill1, 22 Nov 2016 | Read review
“Would advise booking an executive king on a higher floor, starting with 01 or 02 for a better view.”
 of 5 bubbles dvpemberton, 21 Nov 2016 | Read review
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