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CERISE Strasbourg

297 reviews
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Traveller (46)
Room & Suite (20)
Dining (7)
Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor14%
  • Terrible8%
5 Sep 2017
“Ok for the price”
19 Mar 2017
“Wonderful experience”
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair Access
3.0 Star Hotel
All hotel details
Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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1 - 5 of 47 reviews
Reviewed 29 September 2017

We stayed in Cerise for one night (a couple plus an infant). The room was clean and of good size, so was the bathroom. A furnished kitchen area was a nice surprise - will work well for guests planning longer stays. There is a free...More

1  Thank Krzysztof S
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 3 October 2017

Dear Krzysztof, Thank you very much ! We are delighted that you took the time to share your satisfaction regarding our residence, and the behavior of our staff. All the CERISE team will be happy to welcome you if you renew your stay in Strasbourg....More

Reviewed 26 September 2017

On entering the room I checked the furnishings. In the wardrobe I moved a blanket aside and an insect, which looked like a silverfish, ran out. I pulled the mattress away from the wall and two spiders ran out. I decided to look under the...More

Thank Maxing-n-Relaxing
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 25 October 2017

Dear Maxing-n-Relaxing, Following your stay with us, our staff would like to thank you for taking the time to review your experience. We are truly sorry that the cleanliness and level of service were not up to your expectations and would like to express our...More

Reviewed 5 September 2017 via mobile

Location was good only a short tram ride into centre room was ok clean but it was so hot in the room even though it was not hot weather the window only opened a little and did nothing to cool the room down breakfast was...More

Thank Valerie S
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 6 October 2017

Dear Valerie, We are grateful to you for sharing your feedback. We are open to new ideas so if you lacked of something at the breakfast, do not hesitate to tell us. We look forward to welcoming you again in our residence. Best regards. The...More

Reviewed 10 July 2017 via mobile

Hot, hot, hot. One fan. Parents and 2 kids. Nobody got a good nights sleep. Was so uncomfortable. Would never stay here again. Desk staff didn't seem very friendly either. Guess you get what you pay for.

Thank david q
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 12 July 2017

Dear David, We are sorry to know that you did not enjoyed your stay, because of the heat. We hope that you will change your mind and feel able to stay with us again, when the temperatues will be fresher. Best Regards. The CERISE Staff.

Reviewed 24 June 2017 via mobile

It's one a.m. and since there's no air-conditioning, we must keep the windows open in this stifling heat. Consequently, we have to listen to the party of the long term residents now sitting en masse outside the front door of the 'hotel'. When we saw...More

Thank Henry186609
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 7 July 2017

Mr. Henry186609, Your charges are serious. We never did misleading advertising. Our property is an apartment hotel which welcomes as well as tourist for one or two nights, as the people for longer duration (for studies for example). When did we not fulfill our promise?...More

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Traveller (46)
Room & Suite (20)
Dining (7)
Hotel & Grounds (44)
Bathroom (3)
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Details
Price range
US$67 - US$590 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Accessible rooms
Details
Price range
US$67 - US$590 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Accessible rooms
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