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2018-02-04 2018-02-05
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    Hotel Chateau de Pourtales

    161 rue Melanie, 67000, Strasbourg, France
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    2018-02-04 2018-02-05
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    Traveller (203)
    Room & Suite (31)
    Dining (4)
    • Excellent51%
    • Very good35%
    • Average9%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “main building” (5 reviews)
    “hotel chateau” (2 reviews)
    “tarte flambee” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Family Rooms
    Multilingual Staff
    Pets Allowed
    Accessible rooms
    Conference Facilities
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (325)
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    1 - 5 of 59 reviews

    Reviewed 2 days ago via mobile

    This was one of the most bizarre hotel stays we have had. We arrived on a cold wet (sleeting/snowing) evening. It was with some difficulty that we found the right entrance - this included going in one door to be told that we had to...More

    Thank MDH19VS
    Reviewed 3 weeks ago

    Clean, comfortable, quiet stay, just a few minutes away from the madding crowds at the Strasbourg Christmas markets. The wine lounge and spa area were outstanding additions; loved the salt bed and thoroughly enjoyed the best steam room of our trip (and we visited several...More

    Review collected in partnership with this hotel
    Thank Kathy B
    Response from Charlotte W, Receptionist at Hotel Chateau de PourtalesResponded 2 weeks ago

    Dear Kathy, Thank you for your comment and your recommendation. What a pleasure to read that you so much enjoyed your stay among us and that we have met your expectations :) We hope to welcome you again soon!

    Reviewed 6 November 2017

    This is a difficult one. Very professional staff. Good location. Excellent breakfast. No other catering. The restaurant at the entrance to the park has the rudest, most unhelpful staff ever. And the food was not much to write home about.More

    Thank Anthony B
    Response from Charlotte W, Receptionist at Hotel Chateau de PourtalesResponded 16 November 2017

    Dear Anthony, Thank you so much for leaving us a review. We are delighted to know that you had a pleasant stay among us and that our team has met your expectations. However we are sorry that the restaurant located near the Château de Pourtalès...More

    Reviewed 2 November 2017

    En Anglais: As the air pollution in Strasbourg proper can be quite bad at times, the Hotel Chateau de Portales was an amazing retreat within what I named the "magic forest" of Parc Pourtales. The air was clean, the setting stupendous, and I could pretend...More

    Review collected in partnership with this hotel
    Thank ProfSeanOConnor
    Response from Charlotte W, Receptionist at Hotel Chateau de PourtalesResponded 16 November 2017

    Dear Sean, What a pleasure to read that you have so much enjoyed your stay among us. Your words encourage us and we hope to have the pleasure of seeing you again during a next stay in Strasbourg! Best regards, Château de Pourtalès

    Reviewed 30 October 2017

    The chateau from a distance is nice and the grounds are stunning. Up close, the buildings could use some lipstick (or plastic surgery) as age and lack of maintenance has taken its toll. That being said, everything was functional, the staff was friendly and the...More

    1  Thank Ronald D
    Response from Charlotte W, Réceptionniste at Hotel Chateau de PourtalesResponded 9 November 2017

    Dear Ronald, We are delighted that you enjoyed the authenticity of the Château and the quality of our breakfast. However, we regret that your stay was not fully up to your expectations. We specify that our guests can park at the front of the castle...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Minibar
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Spa
    • Price range
    • US$98 - US$163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Strasbourg
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 28
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline and Orbitz so you can book your Hotel Chateau de Pourtales reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Grand Est >
    • Bas-Rhin >
    • Strasbourg
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    Traveller (203)
    Room & Suite (31)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (165)
    Bathroom (7)
    Business Centre & Event Rooms (4)
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    Ask a question
    Questions & Answers
    Ahmed S
    16 December 2017|
    Response from Charlotte W | Property representative |
    Dear Sir, Château de Pourtalès is located at 5 kilometers from the city center. By car you can get to the center in 10 minutes. We remain at your disposal for any information!
    Google Translation
    Room Tips
    "Room 2 has a small (tiny) balcony"
    Read review
    "The Annex rooms are newer but main Chateau rooms are on average larger. We prefer the Annex rooms as we have..."
    Read review
    "Try and get into the main building"
    Read review
    "Keep shutters shut and the room will be cool good restaurant at the gate house on the main drive only five..."
    Read review
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