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Hotel Chateau de Pourtales

304 reviews
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Traveller (200)
Room & Suite (31)
Dining (4)
Overview
  • Excellent52%
  • Very good35%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“main building”(5 reviews)
“hotel chateau”(2 reviews)
“tarte flambee”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
All hotel details
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Reviews (304)Write a Review
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All reviewsmain buildinghotel chateautarte flambeeno elevatorcity centrenext morningstayed for one nightlarge roomexcellent breakfastcroissantsnice hotelon footbreakfast roomthe hotel staffannexweddingportales
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1 - 5 of 57 reviews
Reviewed 6 November 2017

This is a difficult one. Very professional staff. Good location. Excellent breakfast. No other catering. The restaurant at the entrance to the park has the rudest, most unhelpful staff ever. And the food was not much to write home about.More

Thank Anthony B
Response from Charlotte W, Receptionist at Hotel Chateau de PourtalesResponded 4 weeks ago

Dear Anthony, Thank you so much for leaving us a review. We are delighted to know that you had a pleasant stay among us and that our team has met your expectations. However we are sorry that the restaurant located near the Château de Pourtalès...More

Reviewed 2 November 2017

En Anglais: As the air pollution in Strasbourg proper can be quite bad at times, the Hotel Chateau de Portales was an amazing retreat within what I named the "magic forest" of Parc Pourtales. The air was clean, the setting stupendous, and I could pretend...More

Review collected in partnership with this hotel
Thank ProfSeanOConnor
Response from Charlotte W, Receptionist at Hotel Chateau de PourtalesResponded 4 weeks ago

Dear Sean, What a pleasure to read that you have so much enjoyed your stay among us. Your words encourage us and we hope to have the pleasure of seeing you again during a next stay in Strasbourg! Best regards, Château de Pourtalès

Reviewed 30 October 2017

The chateau from a distance is nice and the grounds are stunning. Up close, the buildings could use some lipstick (or plastic surgery) as age and lack of maintenance has taken its toll. That being said, everything was functional, the staff was friendly and the...More

Thank Ronald D
Response from Charlotte W, Réceptionniste at Hotel Chateau de PourtalesResponded 9 November 2017

Dear Ronald, We are delighted that you enjoyed the authenticity of the Château and the quality of our breakfast. However, we regret that your stay was not fully up to your expectations. We specify that our guests can park at the front of the castle...More

Reviewed 26 September 2017

Fantastic hotel in a nice surrounding.The park was beautiful and the art was nice.We had a great room and the breakfast was good.The service was very satisfying.Strasbourg is a nice city.If you are going to stay there I would recommend this hotel to everybodyMore

Review collected in partnership with this hotel
Thank mrdekoning
Response from Charlotte W, Receptionist at Hotel Chateau de PourtalesResponded 3 October 2017

Dear Guest, Thank you for your comment and your recommendation. What a pleasure to read that you enjoyed the comfort of the room and the services we offer. We are delighted that you share with the travelers your discovery of the works of art that...More

Reviewed 25 August 2017 via mobile

The location of the hotel is very good especially if you're travelling here by car. The staff were very professional and the breakfast was perfectly adequate. The rooms were clean albeit fairly standard. There was no air con but a fan was provided. The overall...More

1  Thank Stumpy1974
Response from Charlotte W, Receptionist at Hotel Chateau de PourtalesResponded 12 September 2017

Dear Guest, Thank you for leaving us a review. We are happy that you enjoyed your stay with us and that you have had the opportunity to enjoy the many bike paths that offers many possibilities, between forest and city. We hope to welcome you...More

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Traveller (200)
Room & Suite (31)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (162)
Bathroom (7)
Business Centre & Event Rooms (4)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Minibar
Refrigerator in room
Things to do
Bar/Lounge
Spa
Details
Price range
US$112 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Strasbourg
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$112 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Strasbourg
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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