We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mercure Strasbourg Centre Gare

Booking.comUS$108*
View Deal
14/05/2017 15/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Mercure Strasbourg Centre Gare
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

362 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 97: English reviews
Start your review of Mercure Strasbourg Centre Gare
 Click to rate
Belfort, France
Reviewed 4 days ago NEW

Dear Mercure staff at Strasbourg gare Mercure, Thank you for your hospitality and the nice room that you provided for us last weekend! As always, Acco/Mercure hotels made the trip more special for my wife and me.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Russ G
Reviewed 25 March 2017 via mobile

Welcoming hotel of a reasonable standard situated close to the station. Good but expensive breakfast but probably standard rate these days. Room was comfortable enough and quiet. Perhaps lacking a bit in personality as a standard chain hotel.

 Report
Helpful?
Thank cphlor
Management response:

Hello, Thank you for rating your opinion on our hotel, we are delighted that your stay has gone well. We are glad that breakfast despite the price you liked. Indeed you will find this rate in all Mercure hotels. Our rooms are comfortable and quiet, thank you to stress. It is with great pleasure that we welcome you to our...

Brussels, Belgium
Reviewed 19 March 2017

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Zoltan L
Management response:

Reviewed 6 February 2017 via mobile

Stopped at this hotel overnight while on a train journey to Switzerland. It's the 2nd time we have stayed here, unfortunately, not booked by me. Rooms are acceptable, clean and serviceable for a night but on this visit the staff let the place down. I accept that, as I am not good with languages I am partly to blame, but...

 Report
Helpful?
Thank Geoffrey B
Management response:

Hello, Thank you for leaving us your opinion on our establishment. We apologize that you are not satisfied with your stay and we apologize. We do not understand what you say, after an investigation with the staff who served you this day, everyone understood your orders. Maybe they took a little too much time to serve you ?! Every member...

Exeter, United Kingdom
Reviewed 1 February 2017

This is a typical large chain hotel. The rooms are clean, comfortable with everything you would normally expect, the food (breakfast) is good, tasty with the normal range of offerings, but the bar prices (5 Euro for a bottle of beer) are expensive. The hotel is conveniently located on the opposite side of the square from the main railway station...

 Report
Helpful?
Thank rivbom
Management response:

Hello, Thank you for leaving us your opinion on your stay in our hotel. We are happy that you enjoy your stay overall. It is true that our rooms are clean and our breakfast quality, thank you to emphasize. Our location is ideal, right in front of the train station, 10 min from the city center and La Petite France...

Reims, France
Reviewed 17 December 2016

Coming from the station, this hotel is not far at all. Welcome with a hot wine or hot fruit juice to celebrate this magic period of christmas. Possibility to buy a few specialities from Alsace at the hotel.

 Report
Helpful?
Thank Didier A
Management response:

Hello, Thank you for your review of our hotel. We are very happy that you enjoyed your stay as well as the quality of our welcome from Christmas. We hope that you have found your happiness in our small shop and so bring home all the scents of Alsace. See you soon La Direction

Thessaloníki, Thessaloniki, Greece
Reviewed 5 November 2016 via mobile

This hotel is located near the train station and it takes only 10 minutes to get to the historical center on foot .The breakfast is excellent considering the fact that it is a small hotel.The room is small and the furniture is old but it was clean and the bed was comfortable.

 Report
Helpful?
Thank Maria K
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you for taking the time to review your stay at our hotel. We are very pleased that it gave you satisfaction. It is true that our hotel is not young however thank you to emphasize the cleanliness of the rooms, the comfort of our beds and the quality of our breakfasts. It is with great pleasure that we...

Cambridge, United Kingdom
Reviewed 2 October 2016

If you don't expect much from a station hotel, this is fine, if very pricey (rack rate). The rooms are comfortable, if a bit noisy (from the hotel atrium, not traffic outside). The bar is limited, and the staff achieve the extraordinary combination of being simultaneously helpful and hostile. (We didn't vote for Brexit - honest!) And the breakfast is...

 Report
Helpful?
Thank Ian M
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you to leave us a comment on our hotel. We are sorry that your stay was not at the top. Could you tell us why you have this review of our staff? Thank you to emphasize the quality of our breakfast and the comfort of our rooms. See You soon La Direction

Athens, Greece
Reviewed 4 August 2016

Hotel with easy access(walming distances) to the shopping center and Petite France. Easy access to train and tram. Clean, with aircondition and free wifi. Very good breakfast. Friendly staff who are doi g the extra mile for the guests. The rooms are smalls and tbere is not refrigarator.

 Report
Helpful?
Thank effiekotika
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, Thank you to give us your opinion on our establishment. We are pleased that your stay with us went well and we also thank you for your kind comments. It is with great pleasure that we welcome you again with us. See you soon The direction

Reviewed 24 July 2016 via mobile

The hotel is in front of the Central Station, in an old building restored to hotel. Beautiful the entrance hall, in an old courtyard covered. The rooms are comfortable, though ours (314) was less than the declared 18sqm. But it was impossible to switch on the TV (the remote control was probably the problem) and in the bathroom there were...

 Report
Helpful?
Thank marcopretelli
FredericFortin, Directeur général at Mercure Strasbourg Centre Gare, responded to this review

Hello, We are sorry that your experience with us was not up to your expectations. Have you reported on your arrival the TV problem? Indeed it was very remote. Mercure hotels have set up the "24/24" that allows you every moment to reach a responsible and show him your problem. The slippers and bathrobes are not part of the offer...

137 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (67)
Viewed
Room/Suite (13)
Viewed
Dining (8)
Viewed
Hotel & Grounds (18)
Viewed
Bathroom (4)
Viewed
View from Room (7)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (70)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (27)
Viewed
Dining (5)
Viewed
Other (31)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these Strasbourg hotels
0.1 km away
Ibis Strasbourg Centre Gare
Ibis Strasbourg Centre Gare
#25 of 128 in Strasbourg
869 reviews
0.1 km away
Inter Hotel Le Bristol
Inter Hotel Le Bristol
#24 of 128 in Strasbourg
309 reviews
0.6 km away
Mercure Strasbourg Centre
Mercure Strasbourg Centre
#36 of 128 in Strasbourg
683 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Ibis Styles Strasbourg Centre Gare
0.1 km away
Hotel Vendome
Hotel Vendome
#56 of 128 in Strasbourg
174 reviews
0.2 km away
Mercure Strasbourg Centre Petite France
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Strasbourg Centre Gare is located across from the main train station, 5 minutes walk from the city centre, 10 minutes walk from the scenic Petite France area and 5 km from the European Parliament. A massive glass roof spans the hotel reception and bar.The hotel features a glass elevator and offers guests a breakfast made with organic products.Other facilities include a public car park and meeting room. ... more   less 

Additional Information about Mercure Strasbourg Centre Gare

Address: 14 Place de la Gare, 67000, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: $134 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Strasbourg Centre Gare 4*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Priceline, ACCOR, TripOnline SA and HotelQuickly so you can book your Mercure Strasbourg Centre Gare reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Strasbourg Gare Centrale Hotel Strasbourg
Accor Strasbourg Gare Centrale
Hotel Style:
#27 Luxury Hotel in Strasbourg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Strasbourg Centre Gare staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Mercure Strasbourg Centre Gare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Turn up the air-con if you shut the window onto the atrium to avoid early-morning disturbance.”
IanM904, 2 Oct 2016 | Read review
“try to get one at the back or high up but we had no choice as booked part of a packeage”
briank5, 16 Jun 2016 | Read review
“The rooms overlooking the square are lovely”
Lapsedveggie, 28 Apr 2016 | Read review
“Rooms in the back (not overlooking the station square)are more quiet”
Exinal, 19 Apr 2016 | Read review
“Front rooms have better view, back rooms could be slightly quieter”
epaps, 6 Feb 2016 | Read review
5 of 5
Booking.com
US$108* /night
View Deal
TripAdvisorUS$108
Expedia.comUS$108
Orbitz.comUS$108
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates