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Sofitel Strasbourg Grande Ile

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1,174 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Reviewed 1 week ago via mobile

We had a wonderful trip. The hotel was in a great location. The food, wine, service and staff were excellent definitely will return on our next event. The Christmas markets were excellent loved the city and it's tree!!!

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Helpful?
Thank Robert & Suzie F
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, I thank you very much for your nice review and I'm glad to read that you enjoyed our staff and the service we provide by our guests. I hope to see you soon at Sofitel Strasbourg Grande Ile and wish you a healthy and happy New Year 2017 ! Sincerely, Laetitia Arnold, Client Experience Manager

Philadelphia, Pennsylvania
Reviewed 1 week ago

I've stayed about twenty times at this property on business trips to Strasbourg. I've stayed at other properties in the city over the years, but none can match the service, elegance, location, and feel of the Sofitel. First, the location--it's the shortest of walks to Place Kleber and only a few minutes of leisurely stroll to reach one of the...

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Helpful?
Thank travelentuziast
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for choosing to stay with us and for letting us know about your feedback. I am pleased to read that you enjoyed our service as well as the location and that you much appreciated our beautiful city of Strasbourg. I hope to see you soon at Sofitel Strasbourg Grande Ile and wish you a healthy and...

Canggu, Indonesia
Reviewed 2 weeks ago

Went to Strasbourg to visit the Christmas markets as suggested by many people. we chose to stay in this hotel, again, by a friend's suggestion who had a very pleasant stay previously. I can't say much but staying in this hotel was a great experience for our Christmas holiday. It's very clean completed by beautiful Christmas decoration and also friendly...

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Thank Yhanie S
Geneva, Switzerland
Reviewed 2 weeks ago

The staff is at all times very welcoming and friendly ready to help. However we were disappointed by the relatively small room with a loose toilet cover when we entered the room, which later again broke down. We had dinner in the main restaurant, Le Terroir, but were disappointed by the food which I would qualify as average only.

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Helpful?
Thank rene818
Roseville California
Reviewed 2 weeks ago

Outstanding. Excellent service from check in to checkout. I am a guest in this hotel at least 2 times per year. I always feel welcomed. The property excellent, staff outstanding, rooms are well appointed and the beds are very comfortable. Highly recommend this property. Mathieu Glaser the lead Concierge is very knowledgeable, friendly and always ready to assist his guests....

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Thank KatieRosevilleCa
New York City, New York
Reviewed 3 weeks ago

Bedroom on the small size, engaging reception nicely decorated for Christmas but not ostentacious. staff accommodating, very helpful and apologeating concierge. due to the fact that taxi had to stop 200 meters at police check point on a bridge, to counter terrorist threat.

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Helpful?
Thank Lina0909
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback with us. I'm glad to read that you enjoyed the Christmas decorations, the service provide by our staff and the accomodations. We hope to see you soon at Sofitel Strasbourg, Sincerely, Laetitia Arnold, Client Experience Manager

Reviewed 3 weeks ago

Excellent welcoming staff. Rooms are good Service over and above that expected. God position close to downtown area and central square-walking distance of 400 metres. Good restaurant both in house and in the local area. Good restaraunts recommended and books by staff and concierge,

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Helpful?
Thank geoffreyericg
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, I thank you very much for your nice review and I'm glad to read that you enjoyed our staff and the service we provide by our guests. I hope to see you soon at Sofitel Strasbourg Grande Ile and wish you a healthy and happy New Year 2017 ! Sincerely, Laetitia Arnold, Client Experience Manager

Newmarket, United Kingdom
Reviewed 4 weeks ago

We checked in easily on Monday evening. We were taken up to our room, whilst small perfectly suitable for a city hotel. The breakfast was very nice indeed with a very good choice. The Christmas decorations were good without being over the top. The location is excellent and also quiet.

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Helpful?
Thank Claire M
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear Claire, Thank you for taking the time to give us your feedback. We are glad to read that you enjoyed your stay with us and especially the breakfast and the Christmas decorations. It's our hope to see you soon in the Sofitel Strasbourg, we wish you a very nice Christmas and a healthy and happy New Year 2017. Sincerely,...

Mountain Lakes, New Jersey
Reviewed 7 December 2016 via mobile

Strasbourg is a great city for Christmas time. Staying at this hotel was a great experience. Very clean, friendly staff and nice beds. The room was a decent size for a European hotel and the location was a 10 minute walk from the train station. Would recommend.

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Helpful?
Thank DigiChap
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, It is wonderful to read that your recent stay at Sofitel Strasbourg was a great experience, and that our friendly staff and the comfort of our rooms left you with positive impressions. I appreciate your kind remarks, and highly anticipate your future visit at our property. Looking forward to welcome you back in the Christmas Town, Warm regard,...

Brussels, Belgium
Reviewed 5 December 2016

We stayed here for two nights to visit the Strasbourg Christmas markets. The hotel's location is great - very close to all the action, but generally quiet and next to an amazing little church. (We wanted to go to a Christmas concert at the church, but work interfered... Anyway, very much worth a visit.) The hotel's Christmas decorations were beautiful...

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Helpful?
Thank giulietta429
Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, I want to take a moment to thank you for sharing your review of the Sofitel Strasbourg and providing us with this valuable feedback regarding your experience. While I am happy to hear you enjoyed your stay, especially the Christmas decoration, breakfast and the upgrade, I do wish to apologize for the other elements which were not so...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the European capital, the Sofitel Strasbourg Grande Ile is preserved from the bustle city with an exceptional location. It has 150 rooms and suites and discreet luxury, a gym, a business center and a private garage with valet porter. The Terroir & Co restaurant offering local food products and The Link bar offer fine gourmet stop and an inventive menu to delight gourmets. Finally, the hotel offers 750m² of meeting rooms fully equipped with free unlimited wi-fi. ... more   less 

Additional Information about Sofitel Strasbourg Grande Ile

Address: 4 Place Saint Pierre le Jeune, 67000, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: $202 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Strasbourg Grande Ile 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Sofitel Strasbourg Hotel Strasbourg
Strasbourg Sofitel
Accor Strasbourg
Hotel Style:
#1 Business Hotel in Strasbourg
#1 Green Hotel in Strasbourg
#2 Family Hotel in Strasbourg
#5 Luxury Hotel in Strasbourg
#14 Romantic Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Strasbourg Grande Ile staff and other travellers.
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Questions? Get answers from Sofitel Strasbourg Grande Ile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the Place St Pierre le Jeune”
 of 5 bubbles travelentuziast, 8 Jan 2017 | Read review
“Book the luxury level rooms with a view of the 12th century church”
 of 5 bubbles KatieRosevilleCa, 31 Dec 2016 | Read review
“room 403 is great - super view, very spacious”
 of 5 bubbles giulietta429, 5 Dec 2016 | Read review
“Best customer services, fantastic location”
 of 5 bubbles hassant770, 24 Oct 2016 | Read review
“Luxury room is excellent in size and comfort”
 of 5 bubbles zeljkadurovic, 20 Oct 2016 | Read review
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