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Sofitel Strasbourg Grande Ile

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Traveller (510)
Room & Suite (240)
Dining (69)
Ratings and reviews
Certificate of Excellence
  • Excellent54%
  • Very good31%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“luxury room”(19 reviews)
“hermes products”(9 reviews)
“quiet square”(7 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
5 Star Hotel
Located in the heart of the European capital, the Sofitel Strasbourg Grande Ile is preserved from the bustle city with an exceptional location. It has 150 rooms and suites and discreet luxury, a gym, a business center and a private garage with valet porter. The Terroir & Co restaurant...
Offers from Sofitel Strasbourg Grande Ile
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Location and contact
4 Place Saint Pierre le Jeune, 67000, Strasbourg, France
10.1 km to Entzheim Airport
308 restaurants are within a 0.5 km radius
0.7 km from Cathedrale Notre Dame de Strasbourg
View nearby attractions and restaurants
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,542)
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Traveller rating
252
167
59
13
9
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LanguageEnglish
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252
167
59
13
9
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All reviewsluxury roomhermes productsquiet squarejunior suiteperfect locationhotel barturn down servicethe sofa bedan upgradegreat cityold townfront desk staffwalking distancenespresso machinelong weekendthe heart of the cityplace kleber
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1 - 5 of 500 reviews
Reviewed 6 days ago

The hotel was on a quiet street and the hotel was fresh and the lobby was big and beautiful. The service was very high both in the lobby and other staff. The room was clean, tidy and spacious. The breakfast was wonderful and generous. The...More

Thank Stjernfelt
Response from Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande IleResponded yesterday

Dear guest, What a pleasure to discover your comment about your recent stay at the Sofitel Strasbourg Grande Ile ! I am pleased to read that you appreciated our ideal location near all facilities in Strasbourg, the beautiful lobby inside our hotel and the dedicated...More

Hotel's Favourite
Reviewed June 3, 2018 via mobile

I expected a nice comfortable stop as we travelled back from Italy to the UK but this was way beyond that, made so by the staff. They were absolutely fantastic. All were friendly and all went out of their way to help. Little touches cumulated...More

Thank Kent_England_Sjw
Response from Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande IleResponded June 5, 2018

Dear guest, I would like to thank you for taking the time to share your feedbacks on TripAdvisor, and therefore helping us to constantly improve our quality of service. I am delighted to learn that your stay was a memorable experience and even beyond your...More

Reviewed 1 week ago via mobile

I enjoyed this hotel by all standards, the rooms are spacious and comfortable, great attention to cleanliness and very friendly hospitality team i've booked the wrong date, but the hotel took care of it and in a very short notes they got me the same...More

Thank khalid A
Response from Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande IleResponded yesterday

Dear guest, Thanks for your positive feedbacks on TripAdvisor ! I am very pleased to discover that you enjoyed your recent experience at Sofitel Strasbourg Grande Ile, especially thanks to the comfort of your room, as well as the friendly and efficient service of our...More

Reviewed 1 week ago

This was one of my best accommodations during my summer holiday 2018. The staff were friendly and helpful. My room (junior suite) was spacious and fit for us 2 adults and 2 kids. Location is great. Price was reasonable.

Review collected in partnership with Accorhotels.com
Thank Mohammed A
Reviewed 2 weeks ago via mobile

Very disappointed of this hotel. Location is great but from there it falls flat. It seems that they have not evolved since the 80’s. It is very old and needs major updating. The carpet in our room felt like carpet you would replace when moving...More

1  Thank Bob W
Response from Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande IleResponded 4 days ago

Dear guest, I would like to thank you for taking the time to share your feedbacks on TripAdvisor with us. It helps us gathering the necessary information to always improve the quality of our services at Sofitel Strasbourg Grande Ile. It is a real pleasure...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$171 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Strasbourg
#2 Green Hotel in Strasbourg
#2 Family Hotel in Strasbourg
#13 Luxury Hotel in Strasbourg
#14 Romantic Hotel in Strasbourg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$171 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Strasbourg
#2 Green Hotel in Strasbourg
#2 Family Hotel in Strasbourg
#13 Luxury Hotel in Strasbourg
#14 Romantic Hotel in Strasbourg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (510)
Room & Suite (240)
Dining (69)
Pool & Beach (1)
Amenities (11)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
ALEX F
October 30, 2017|
AnswerShow all 2 answers
Response from maturetraveler9 | Reviewed this property |
I do not know. Please send an e-mail to hotel and ask the question. The concierge is very prompt.
0
Votes
Nancy T
July 24, 2017|
AnswerShow all 3 answers
Response from Laetitia A | Property representative |
Dear Nancy, From the train station you can join us in 13 minutes walking distance or with the tramway (line C) in 9 minutes. Our hotel is also at 2 minutes by walking to the "Homme de Fer" tram station which is the... More
1
Vote
Google Translation
Room Tips
"Avoid the smallest rooms, they are very small"
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"Ask for a room with storage space!"
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"Hallways are super long. Ask for room closer to the elevator if you need less walking."
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"Higher floors have a better view"
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