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Sofitel Strasbourg Grande Ile

TravelocityUS$178*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$429*
US$178*
US$429*
US$178*
US$429*
US$178*
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Sofitel Strasbourg Grande Ile
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1,260 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Strasbourg Grande Ile
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Showing 432: English reviews
Melbourne, Australia
Reviewed 3 weeks ago

We have stayed in a lot of hotels around the world however the Sofitel in Strasbourg will remain as the one of the best experiences ever !! Location : Right in the middle of Strasbourg. I drove our hire car to the front door and staff looked after everything from there. We valet parked as all parking in Strasbourg costs...

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Helpful?
Thank Mark D
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, What a wonderful review, thank you very much ! We are pleased to read that you had a great experience in our Hotel and that you enjoyed to visit the europeen capital by foot. All the Ambassadors are greatly affected about your kind comment, they always do their best at the aim to make you life a top-notch...

Roseville California
Reviewed 4 weeks ago

My absolute favorite hotel in Strasbourg! Favorite hotel in Europe. Incredible staff, service, fabulous rooms with beyond comfortable beds!! Location is perfect, parking under the hotel makes it very convenient if you have a car or rental car. The heart of a hotel is the staff. Sofitel Strasbourg has a very professional, very accommodating and helpful group of individuals committed...

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Helpful?
Thank KatieRosevilleCa
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, What a pleasure to hear that the Sofitel Strasbourg Grande Ile is your favorite Hotel in Strasbourg. All the Ambassadors and especially Mathieu our lead Concierge are pleased to read about your satisfaction regarding their quality of service and their professionalism. See you soon in our Hotel, Best regards, Laetitia Arnold Guest Experience Director

Reviewed 4 weeks ago

I spent two nights at this hotel for a business trip in Strasbourg. The location and the quality of the general product (rooms, breakfast and restaurant) are excellent. But what I liked most was that teams in reception and at the restaurant were showing genuine service. They seemed happy to be here and do their job to their best level...

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Helpful?
Thank TripsteriseURLife
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, I am happy that you had a great experience during your recent business trip in the Sofitel Strasbourg Grande Ile. All the Ambassadors are joining me to thank you for the kindness of your review. The satisfaction of our guests are always our best reward. We hope to have the pleasure to welcome you back soon in our...

Zurich, Switzerland
Reviewed 4 weeks ago

We stayed 2 nights at the Sofitel in a Junior Suite. After my terrible experience with the Sofitel in Paris (see my previous review), I thought I want to give Sofitel a second chance. Unfortunately I am still not happy with it. The hotel is nicely located in the city centre. Arriving, the valet parking (which is not cheap) was...

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Helpful?
Thank wienerfalco
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, I am sorry to read that you did not encounter the luxury experience of our 5 Star Hotel during your recent stay in the Sofitel Strasbourg Grande Ile. I tried to contact you personally at the aim to discuss about your insatisfaction regarding your recent stay in our Hotel. As you already know, I took good notes of...

Kyiv, Ukraine
Reviewed 4 weeks ago via mobile

From my previous encounters with the brand, I projected the usual 5* expectations on this property, alas, hasn't met: (1) gym - a tiny one, with only one treadmill and bicycle, which were occupied when I checked. Had to jog under the drizzle outdoors. (2) parking - the friend of mine checking in was refused a place at the hotel...

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Helpful?
Thank Kostiantyn
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for having chosen the Sofitel Strasbourg Grande Ile for your recent stay in Strasbourg. Next to your review I tried to contact you personally at the aim to discuss about the reason of your insatisfaction, at this date I have not got any message from you. That is why I am really sorry to read that...

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 5 weeks ago via mobile

Highly recommend this hotel for a stay in Strasbourg. Just a couple of minutes walk to the shops and 5 minutes from the cathedral, the location is perfect. The room is spacious. No bathtub in the bathroom, but in all other respects, excellent rooms. Bar area is nice and kid friendly. Great spot for a short visit to Strasbourg.

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Helpful?
Thank A TripAdvisor Member
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Than you for your review, i am happy that you had a great stay in the Sofitel Strasbourg Grande Ile. We are in fact located in the city center of Strasbourg, the european captial. Everything is close what allow you to visit and enjoy Strasbourg by foot. I hope to see you soon in our house, Laetitia Arnold...

Gatineau, Canada
Reviewed 17 April 2017

I had a wonderful stay at Sofitel Strasbourg! I would stay here again! The bed is possibly the most comfortable I've experienced in a hotel. I had a wonderful sleep. The room was spacious and spotless! I loved the decor in the room! Very nice lobby too. Great service at this hotel! Staff at the hotel were very friendly and...

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Helpful?
Thank Lynn B
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, What a beautiful review, thank you so much. I am happy to read that you appreciated the comfort of our MyBed™ and that you had a wonderful sleep in your room. Be sure that I will share your review with our team who will be for sure greatly affected, in fact your satisfaction is our most beautiful reward....

Reviewed 10 April 2017 via mobile

We booked on spec via trip advisor. It is very accessible location by car and close to inner city. Every single member of staff was outstanding. We had booked two nights but extended to 3 nights because of positive experience. Hotel restaurant menu limited but good quality. Concierge booked super restaurant on night we dined out -- Padraic

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Helpful?
Thank Padraic W
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, What a wonderful review, than you so much. Be sure that I will share your feelings with our staff members who will be for sure greatly affected. The Sofitel Strasbourg Grande Ile is located in the heart of the Grande Ile and at 5 minutes walk form the Cathédrale de Strasbourg. I hope to welcome you back soon...

Aix-en-Provence, France
Reviewed 7 April 2017

Our first time trip to Strasbourg was made memorable and exciting because of the warm reception provided by Sofitel staff. We felt at home and exploring the beautiful city of Strasbourg is the best experience so far!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank enricoiiig
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for your kind review. I will share your words with our team, who will be for sure greatly affected. I hope to welcome you back soon in the Sofitel Strasbourg Grande Ile, Strasbourg has not yet revealed all its secrets to you. Best regards, Leatitia Arnold Directrice Expérience Client

New Orleans
Reviewed 1 April 2017

Great Hotel. The staff was well trained and appeared to really want to help and solve your problems. We were upgraded to a junior suite and enjoyed every square inch of it! Unfortunately, we were located just above the trash central for the hotel and adjacent to street repair, building renovation, and new construction. No sleeping late. Parking is expensive...

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Helpful?
Thank RNewOrleans
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for this wonderful review. I am happy to read that you enjoyed your upgrade in a Junior Suite during your stay at the Sofitel Strasbourg Grande Ile. Be sure that our Ambassadors are working on a daily basis to make the experience of our guests in our hotel a beautiful experience. We sincerely apologize for the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the European capital, the Sofitel Strasbourg Grande Ile is preserved from the bustle city with an exceptional location. It has 150 rooms and suites and discreet luxury, a gym, a business center and a private garage with valet porter. The Terroir & Co restaurant offering local food products and The Link bar offer fine gourmet stop and an inventive menu to delight gourmets. Finally, the hotel offers 750m² of meeting rooms fully equipped with free unlimited wi-fi. ... more   less 

Additional Information about Sofitel Strasbourg Grande Ile

Address: 4 Place Saint Pierre le Jeune, 67000, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: $223 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Strasbourg Grande Ile 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Sofitel Strasbourg Hotel Strasbourg
Strasbourg Sofitel
Accor Strasbourg
Hotel Style:
#1 Business Hotel in Strasbourg
#2 Family Hotel in Strasbourg
#2 Green Hotel in Strasbourg
#8 Luxury Hotel in Strasbourg
#14 Romantic Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Strasbourg Grande Ile staff and other travellers.
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Questions? Get answers from Sofitel Strasbourg Grande Ile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a Cathedral View when booking you room.”
KatieRosevilleCa, 24 Apr 2017 | Read review
“Superior room with view on the square in front of the hotel”
TripsteriseURLife, 24 Apr 2017 | Read review
“Take a luxury room or Junior Suite, all other rooms have the size of a shoe box”
wienerfalco, 20 Apr 2017 | Read review
“Room 407 faced the courtyard & spacious enough to accommodate a family”
Dorskate1, 16 Apr 2017 | Read review
“Don't stay on the mezzanine rooms 025-028. Too noisy right now!”
RNewOrleans, 1 Apr 2017 | Read review
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US$178* /night
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Prices are for 1 room, 2 adults
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