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Best Western Plus Monopole Metropole

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Best Western Plus Monopole Metropole
Best Western Plus Monopole Metropole
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1,023 Reviews from our TripAdvisor Community

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Showing 462: English reviews
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Kyllburg, Germany
Reviewed yesterday NEWvia mobile

Perfect stay! We were close to everything on foot. The staff were very attentive and hard working. The rooms were clean and inviting...and had space to spare. The Breakfast buffet was good and well stocked. There was a garage offered for our car but our car was too low so it didn't fit. However we were given directions and a...

Thank Paul N
Reviewed 5 January 2017

This hotel is very near the station, it is a 5 min walk and very near the old town and the Cathedral. We stayed here for 1 night on route back the UK. The service we received from the moment we stepped in was very good. The reception staff did everything they could to provide us with information about the...

1Thank mppalmer
About Hotel's Favourite Review
Management response:

Dear @Mppalmer, thank you very much for your review and stay. Your opinion is very important to us. The 3 sorts of alsatian cakes on breakfast are Kougelhopf, Chinois and Streussel and you can not stay in Alsace without having tasted those. It's part of our gastronomy and gastronomy is culture ! I hope to have the pleasure of greeting...

Reviewed 4 weeks ago

The hotel is in a perfect location, close to the tram and the city center. Rooms are modern, very clean, quiet, and the beds very comfortable. The staff is more than helpful. The morning breakfast is delicious.

Thank Patty P
Management response:

Dear @Patty_P, What a great review ! Thank you so much your stay and for having taken the time to share your experience. The entire team and I stay at your entire disposal for any help or question and we are looking forward to greeting you back ! with BEST Regards, Veronique Siegel, CEO

Atlanta, Georgia
Reviewed 11 February 2017

Great location to take in the sights of Strasbourg without needing a car. Just a block or two from the river and town center area. Was a little nervous about the car park as regards getting in and out with an SUV, but didn't need to be - someone from the hotel parked the car for us when we arrived...

Thank mikesluckywife
SiegelP, General Manager at Best Western Plus Monopole Metropole, responded to this review

Dear, Thank you very much for your kind review following yuour recent stay with us. We're delighted to see that you've enjoyed it and we hope having the pleasure of welcoming you again for a future stay. Kindest regards, Pierre Siegel

Reviewed 2 February 2017

Not bad at all! The location is great, just a short walk from Les Petite France. The rooms are very comfortable, a little small maybe but very comfortable none the less and the breakfast was OK too, not great but more than adequate to start the day. I would stay again.

Thank Simon W
Management response:

Dear @Simon_W! Thank you very much for your review and stay. For your next stay, and especially if you are staying longer, please note that we have 3 different room categories : comfort, executive and deluxe. And, the difference between each category is the size of the room. We are looking forward to greeting you back again for a future...

Singapore, Singapore
Reviewed 1 February 2017 via mobile

Stayed in the hotel for 4 nights. Room was clean and surrounding was quiet. I could not hear any noise from outside. It has all the basic amenities and the room was cosy. Location-wise, it was a convenient 5 minutes walk from the train station, which is what I wanted. Walking to the cathedral takes longer, about 15 minutes. The...

Thank BLC999
Management response:

Dear @BLC999? Thank you very much for your stay and review. The location of our property is definitely convenient, especially if you travel by train, but not only as we also have a private underground garage (to book in advance). Veronique (not me but the 1st receptionnist) is a very reliable person and she runs our reception team for over...

Tel Aviv, Israel
Reviewed 14 January 2017

The hotel is 5 minutes walk from the train station and about the same into the centre. It was so nice to walk into such a welcoming lobby and be greeted by friendly and sincere staff. The room was large and the bathroom very functional - both spotlessly clean. Breakfast was very good. The only issue I had was the...

Thank pointyendpreferred
Management response:

Dear @pointyendpreferred, Thank you so much for your great review and it's a pleasure to read that you have spent an enjoyable stay in our property. I have taken all measures to improve the wifi, with which we did have some issues around Christmas especially. The engineer has been working on it and I think (and hope!) that the recent...

Melbourne, Australia
Reviewed 13 January 2017

We stayed at this hotel back in August 2016. We found the hotel staff to be very helpful with any questions we had and the room we were given was quite a good size and quiet. The hotel is about a 5-10 minute walk from the train station and a easy walk to the centre of town. Breakfast was very...

Thank markarmel
Management response:

Dear @Markarmel, thank you so much for your very positive review and it's good to know that you kept us in such a good memory. Strasbourg is definitely fabulous and a must visit for any trip in Europe. Thank you for recommending our wonderfull city, as well as our property ! Happy new year to you and very best regards,...

Phoenix, Arizona
Reviewed 3 January 2017

This hotel is a very comfortable place to stay and is conveniently located just a few blocks from the central train station. The staff is helpful, speak some English and there are always pretzels for the taking in the lobby, as well as flavored beverages. Though the room was comfortable, there were two things that I didn't like. There were...

1Thank Discdogmom
Management response:

Dear @Discdogmom, Thank you for your stay and review and first of all, let me wish you a happy new year, to you and your family. You are right, we still had a couple of rooms with only 2 electrical outlets, which has been improved since. Regarding the bathroom, some rooms offer a large shower, some others offer a bath-tub....

Singapore, Singapore
Reviewed 3 January 2017 via mobile

Overall stars ­- 4 of 5 Hotel staff ­- 4 of 5 Restaurant staff - 4 of 5 Room service staff ­- Did not use Housekeeping staff ­- 4 of 5 Room - 4 of 5 Room size - small Bed comfortable rating - ­4.5 of 5 very comfy Restaurant / breakfast ­- 4 of 5 good variety WIFI ­-...

Thank LorenzSingapore
Management response:

Dear @LorenzSingapore, thank you so much for your review and your stay. Good to read that you can't find any fault with us :) !!! We do accept early check-in and late check-out upon availability. I guess your stay was during the high season of the Christmas markets and we were not able to let you stay in the room...

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Bathroom (36)
Dining (21)
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Hotel & Grounds (60)
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Comfort Room with Bath Tub (39)
Comfort Room with Shower (37)
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The Hotel (40)

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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Best Western Plus Hotel Monopole Metropole, close to the TGV train station and the old town La Petite France, is one of the most historical of Strasbourg. Discover the charms of the lounges with antiques and paintings of famous Alsatian artists and visit the collections featured in the "little museum" at the lobby. The rooms, traditionally furbished or contemporary styled are all non smoking and air conditioned. ... more   less 

Additional Information about Best Western Plus Monopole Metropole

Address: 16 rue Kuhn, 67000, Strasbourg, France (Formerly BEST WESTERN Monopole Metropole)
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: $101 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Monopole Metropole 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
Best Western Monopole Metropole Hotel Strasbourg
Best Western Hotel Strasbourg
Best Western Strasbourg
Strasbourg Best Western
Hotel Style:
#2 Green Hotel in Strasbourg
#3 Business Hotel in Strasbourg
#5 Romantic Hotel in Strasbourg
#8 Luxury Hotel in Strasbourg
#9 Family Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Monopole Metropole staff and other travellers.
6 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a shower/no tub if you are older or don't have long legs”
 of 5 bubbles Discdogmom, 3 Jan 2017 | Read review
“Stayed on second floor was quiet”
 of 5 bubbles P3600XUjenniferb, 20 Dec 2016 | Read review
“Try and ask for a front facing room - although views are not great, the windows offer lots of light.”
 of 5 bubbles TimWUK13, 20 Sep 2016 | Read review
“Room was facing the street but slept soundly without any disturbance.”
 of 5 bubbles Sulagna536, 21 Aug 2016 | Read review
“Ask for a 1st floor room with windows to the street or a corner room”
 of 5 bubbles johanna4645, 3 Aug 2016 | Read review
5 of 5