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My husband and I stayed two nights great location an easy walk from the train station. We asked for a room away from the street but found it a bit dark. The rooms were clean and staff was helpful and friendly. Just a reminder to...More
Response from VeroniqueSiegel, Directeur général at Best Western Plus Monopole MetropoleResponded yesterday
Thank you very much for your nice review and for your stay. You're right, Strasbourg and the Alsace wine road are very nice at any season. You'll have to visit us back in spring (because until now, we still have winter weather) or...More
We arrived in Strasbourg on way through to Hook of Holland for ferry to Harwich UK.
On arrival at the hotel, after negotiating the city traffic to find it in very wet weather!!, we were greeted with a warm and friendly welcome. Hotel provides a...More
Response from siegelveronique, Directeur général at Best Western Plus Monopole MetropoleResponded 2 January 2018
Dear @norafrance2017 !
First of all, let me wish you a happy new year ! I hope that you had a safe journey back home and nice holidays with your friends and family.
Thank you so much for your great review and it's a pleasure...More
I visit this hotel many times. It's located in great old stylish building. It's clean, nice, very friendly staff. Great location - very close to station, close to city center and old town. Everywhere you walk.
Response from siegelveronique, Propriétaire at Best Western Plus Monopole MetropoleResponded 1 week ago
Thank you so much for your review and for your loyalty! The entire team is looking forward to greeting you back !
Best and warm regards
The hotel was very well located, just 5 min to the closest bridge.
It had a small but well formed room with a great size bathroom.
The room was clean and light with a modern decor.
It was a bit tight with the dog bed,...More
Response from siegelveronique, Directeur général at Best Western Plus Monopole MetropoleResponded 20 January 2018
thank you so much for your excellent review and it's a pleasure to read that you had such an enjoyable experience in our property, by visiting the Christmas markets.
Your satisfaction is very important to us. Thank you for recommendint our hotel to...More
The rooms and hallways are wood paneled. Kind of a cool look, and with basically a second wooden door to each room ... it's very quiet. Very accessible from main train station and easy access into city centre also.More
Response from siegelveronique, Directeur général at Best Western Plus Monopole MetropoleResponded 26 December 2017
thank you for your review and stay. We pay a particular attention to soundproofing when we refurbish our hotel. Your sleep is is important to us !
We hope to have the pleasure of greeeting you back and wish you already a happy...More