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Hilton Strasbourg

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1,382 Reviews from our TripAdvisor Community

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Showing 566: English reviews
Raleigh, North Carolina
Reviewed 21 December 2016

My sister and I spent two nights at the Hilton Strasbourg. I have to say I was quite disappointed with the hotel, as I felt it was not up to the standards I expect from a hotel under the Hilton brand. The rooms (as mentioned by many reviewers) are quite dated. Our entire floor (executive floor, number seven) had a...

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Helpful?
Thank jcohen1976
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Jcohen1976, I appreciate the time you took to share your concerns via email as guest feedback is a valuable tool and is one of the means by which we are able to ensure that our standards are maintained at the level that Hilton's guests have rightly come to expect. We are, of course, saddened that your overall experience was...

San Diego, California
Reviewed 13 December 2016

We stayed only one night. Despite the hotel was quite old, the staff was very friendly and the room was clean and spacious. I couldn't use the computer in the internet area as the software was out-of-date and didn't allow me to print my boarding passes.

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Thank Ustun Y
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Ustun Y, Thank you very much for taking the time to share your comments and for showing us our development needs. We look forward welcoming you back and wish you a merry Christmas and a happy New Year. Kind regards,

Level Green, United States
Reviewed 6 December 2016

Overall a very good hotel with friendly and professional staff, clean and bright rooms with decent internet speeds for working, really good breakfast and the Executive Lounge offers a good variety of snacks, food an drinks.

Review collected in partnership with Hilton Hotels & Resorts
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Thank robertsF3382PW
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear RobertsF3382PW, Thank you very much for your nice comments. We are glad to read that you had a pleasant time with us. Looking forward welcoming you back. Kind regards,

Wuppertal, Germany
Reviewed 2 December 2016

Great Service and very friendly staff. Great Location for conferences and also to explore the city. Clean and big rooms. Good breakfast with a lot of choice. Good access from Motorway. Have stayed here a couple of times already, will come back again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Earnest70
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Earnest70, We are delighted to read that your stay went well! Your kind comments about our hotel and our Team are highly appreciated. Our aim is to provide our guests with memorable experiences and we are delighted to read that we were able to leave a positive impression. We stay at your entire disposal for any future stay in...

Sierra Madre, California
Reviewed 29 November 2016

very clean and helpful staff...Although not located in city center, it is located 2 tram stops away.takes minutes to get there..Front desk helped us with tram tickets making it easy to get around. We will return and stay

Review collected in partnership with Hilton Hotels & Resorts
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Thank Natalie Eleanor C
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Natalie Eleanor C, We are glad to hear that you have enjoyed your stay and the service provided by our Teams. We are looking forward welcoming you back soon. Kind regards,

Taipei, Taiwan
Reviewed 26 November 2016

Close to tram and easy to pick up Uber or taxi. Central location was nice -- Mcdonalds around the corner and 24 hour grocery store. Rooms large and well maintained. Staff helpful and knowledgeable about area and use of transportation services.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank edwardf305
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Edwardf305, Thank you for your kind comments. We truly appreciate your compliments on our hotel and the services provided by our team and hope to have the pleasure to welcome you back. Kind regards,

Reviewed 19 November 2016

To start of, I do NOT know their precise prices, because I was here on a 1-day visit with my brother, who was on a business trip, and the hotel was paid by his company. I think in the receipt the price for 1 night was around 120 USD (or EUR), however the room was not from the cheapest ones...

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Thank Andrei S
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Andrei S, Thank you for your detailed review. We are glad to read that you enjoyed your recent stay with us. We do hope to have the pleasure to welcome you back. Kind regards,

Sydney, Australia
Reviewed 11 November 2016

I was in Strasbourg for three days for a conference and wanted to be close to the Convention Centre. Nice large room, free breakfast for HH members, very helpful concierge. Lufthansa airport bus stops just outside although I did not know this until the return journey as it is not obvious on LH website. Good value

Review collected in partnership with Hilton Hotels & Resorts
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Thank Michael J
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Michael J, Thank you very much for sharing your comments with other travelers. We are glad to hear that you enjoyed our hotel. I am also pleased that you were satisfied with the location of the hotel and the transportation facilities. We hope to welcome you back soon. Best regards,

Palm Beach Gardens, Florida
Reviewed 6 November 2016 via mobile

Like American hotels, the rooms are a decent size with expected amenities, the staff speaks English, they are very helpful and nice, etc. It is NOT near the center of town (6 euros with Uber). It is right across the street from the Conference center. I would not stay here if I wanted to wander the town without needing a...

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Helpful?
Thank halflescher
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Halflescher, Thank you for this positive feedback and sharing your experience. It was a pleasure having you with us and we hope to welcome you back soon. Kind regards,

Reviewed 6 November 2016

I had to depart hotel earlier due to a family emergency (a loved one passed away). I informed hotel of the situation and even gave an advance notification a day prior to departure, but was charged 50% for remaining 4 days.

Review collected in partnership with Hilton Hotels & Resorts
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Thank gregorg158
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Gregorg158, Thank you for staying with us. We have made an exceptionnal gesture of charging only 50% as our policy normally implies a 100% cancellation charge if not mentionned before midnight prior the day of arrival. We understand the circumstances of your cancellation were also exceptionnal that is why I will forward your comment to our Reservation Manager. Best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Near the city centre, in the European institutions district and opposite the Congress Centre, the Hotel Hilton Strasbourg is well positioned for access to the city's extensive tram network. All rooms offer large windows with views over the Cathedral or the European Parliament building. Stay connected with complimentary Wifi. For your business travels, choose an Executive room and enjoy Executive Lounge access with complimentary breakfast, drinks and snacks are served. Indulge with a seasonal and full of freshness cuisine at the restaurant of the hotel, H! Brasserie. Or enjoy a snack and cocktail created by the award-winning bar team. ... more   less 

Additional Information about Hilton Strasbourg

Address: 1 avenue Herrenschmidt, 67000, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: $129 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Strasbourg 4*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Priceline and Travelocity so you can book your Hilton Strasbourg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Strasbourg Hotel Strasbourg
Hilton International Strasbourg
Strasbourg Hilton International
Hotel Style:
#5 Family Hotel in Strasbourg
#18 Romantic Hotel in Strasbourg
#19 Luxury Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Strasbourg staff and other travellers.
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Questions? Get answers from Hilton Strasbourg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors will give you a great view of the city”
 of 5 bubbles t0yin02, 16 Feb 2017 | Read review
“Great Business Hotel”
 of 5 bubbles 247andreis, 19 Nov 2016 | Read review
“If you choose a 6th floor room, you will enjoy a nice view.”
 of 5 bubbles C8080XWmichaelp, 31 Oct 2016 | Read review
“Executive rooms”
 of 5 bubbles VSTP, 23 Aug 2016 | Read review
“Garden view room”
 of 5 bubbles hussainf2014, 23 Aug 2016 | Read review
5 of 5