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Ibis Strasbourg Centre Historique

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1,194 Reviews from our TripAdvisor Community

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Showing 196: English reviews
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Reviewed 1 week ago via mobile

Small rooms, tiny bathroom, no Air conditioning as advertised and the staff were extremely rude. They huffed when asked to make a drink or food after 11pm in a bar that is supposed to be 24hr. The parking is non existent isn't great and don't even ask me about how the food tasted.

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Helpful?
Thank Christian H
CHRISTOPHE R, Directeur général at Ibis Strasbourg Centre Historique, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Strasbourg Centre Historique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Novi Sad
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

..And nice, cosy, 5 min.walk away from the City center, where all the restaurants are. There is no hand towels, but you can order them at the reception desk. Parking is too small, but there is an open garage just across the street for 12€/day.

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Helpful?
Thank LaPalomaNegra
About Hotel's Favourite Review
CHRISTOPHE R, Directeur général at Ibis Strasbourg Centre Historique, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

New York, NY
Reviewed 3 weeks ago

I had a wonderful stay at ibis Strasbourg Centre Historique. The room was on the small side but the layout was quite efficient. The bed was comfortable and all the basics one needs in a room were met. Staff were always friendly and available if one had any questions. The location was great as well - only about 10 minutes...

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Helpful?
Thank jphnyc
CHRISTOPHE R, Directeur général at Ibis Strasbourg Centre Historique, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the ibis Strasbourg Centre Historique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 18 March 2017

This hotel is well placed close to the historic centre of Strasbourg. The interior has been refurbished to a good standard and while it remains a fairly standard 'chain' hotel, there is absolutely nothing to complain about. Rooms are on the small side, but well thought out, making best possible use of the space available. Furnishings are of a good...

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Helpful?
Thank 124mjm
CHRISTOPHE R, Directeur général at Ibis Strasbourg Centre Historique, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe RUQUEBOEUCHE Directeur

Reviewed 15 March 2017

Hotel lobby and restaurant is new and refurbished. The breakfast and restaurant food quality is very good, but the room was too small and not perfectly clean. Room seems too much worn out in general (bed, forniture and specially toilet).

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Helpful?
1Thank Javier F
CHRISTOPHE R, Directeur général at Ibis Strasbourg Centre Historique, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Los Angeles, California
Reviewed 14 March 2017

Stayed for three nights. Location: Excellent, within walking distance of the railway station, Petite France and the old town. Noise level: Minimal street noise (most of the time). The rooms are not sound-proofed - the first two nights (weekend) it was reasonably quiet, probably because hotel occupancy was low; the third night the noise began before 06:00 am (people walking...

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Helpful?
Thank cqfp123
CHRISTOPHE R, Directeur général at Ibis Strasbourg Centre Historique, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Saint-Chinian, France
Reviewed 10 January 2017

I'd looked long and hard before deciding on the Ibis Centre Historique. I liked its location, in walking distance from the station, and the historic centre, and the price was much more affordable than at most of the other hotels around the station. The room was fine, clean, spacious and quiet. Bed incredibly comfortable (almost too comfortable, I could have...

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Helpful?
Thank Cheiranthus
CHRISTOPHE R, Directeur général at Ibis Strasbourg Centre Historique, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Strasbourg Centre Historique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

New York, New York, United States
Reviewed 29 December 2016 via mobile

This Ibis is on par with the quality of this two-star chain: functional, clean, practical, with great effort on bedding, which should always be the priority. My poor old aunt in law could not understand how to use this liquid soap attached to the walls though. And the elevator is a nightmare. Always busy. Take a room on a low...

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Helpful?
Thank Aboudy G
CHRISTOPHE R, Directeur général at Ibis Strasbourg Centre Historique, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe RUQUEBOEUCHE Directeur

Sunderland
Reviewed 11 December 2016

Staff were all friendly and helpful. Room was very small and dated ( low ceilings, wall coverings). Shower and bathroom very cramped. Felt claustrophobic and cell like, as did the corridors too. Nowhere to dry wet towels. Should have a heated towel rail. Heater in bathroom was dangerous especially for my friend who was 6 foot 4 inches and nearly...

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Helpful?
Thank retracenna
CHRISTOPHE R, Directeur général at Ibis Strasbourg Centre Historique, responded to this review

Dear Gues, Thank you for taking the time to tell us about your experience at the ibis Strasbourg Centre Historique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed 12 November 2016 via mobile

Booked here so my friend and I could have a night out in Strasbourg. Close enough to the city centre but quiet. Friendly, helpful staff, will definitely be back as we have plenty of bars left to try. Shane they don't have a 24/7 bar, although at 3am maybe that's not the best idea... 😁

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Helpful?
Thank mark w
CHRISTOPHE R, Directeur général at Ibis Strasbourg Centre Historique, responded to this review

Dear Mark, We very much appreciate your comments regarding your stay at the ibis Strasbourg Centre Historique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hotel Ibis Strasbourg Historical Center is located 5 min walk from the Petite France , the TGV station and the historic districts of Strasbourg and 10 minutes walk from the Cathedral. The hotel has 244 air-conditioned rooms with free WIFI , a bar serving snacks 24 / 24 and a restaurant. It is ideal for business trips , visiting Strasbourg, to get to Europapark , discover the wine trail or visiting the many castles and villages in Alsace . " Try our Ibis Restaurant Kitchen and buffets formulas. Terrace and bar are also available. ... more   less 

Additional Information about Ibis Strasbourg Centre Historique

Address: 7 Rue de Molsheim, 67000, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: $67 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Strasbourg Centre Historique 3*
Number of rooms: 244
Reservation Options:
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Also Known As:
Ibis Strasbourg Centre Ponts Couverts Hotel Strasbourg
Hotel Style:
#8 Best Value Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Strasbourg Centre Historique staff and other travellers.
8 questions
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Kings Langley, United Kingdom
2 months ago
over a year ago

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Questions? Get answers from Ibis Strasbourg Centre Historique staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“As usual, I presume it is advisable to select a room away from the lifts.”
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5 of 5