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Le Grand Hotel

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Le Grand Hotel
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235 Reviews from our TripAdvisor Community

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Showing 38: English reviews
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Reviewed 1 week ago

Just checked in and they call this a 4 star hotel, I would say 2 stars at best. Carpets are stained and smell, bathrooms are very old. The front desk is nice, beds are comfortable. However this hotel has seen better days, I would not recommend it. It needs a renovation badly.

Thank maltravel
Malvern, United Kingdom
Reviewed 20 February 2017 via mobile

Le Grand is a well located city centre hotel, and has no restaurant. Parking is available at a price in a near bye private multi storey. Rooms are large with traditional decoration and furniture. Staff service was solid.

Thank Hogbaggy
Geoffrey G, Responsable commercial at Le Grand Hotel, responded to this review

Dear Hogbaggy, Many thanks for your so good comments ! Our team hopes to welcome you soonly again. Kindest regards Geoffrey GAUTIER - Market Manager Longitude Hotels

Paris, France
Reviewed 9 November 2016

For over the last 2 years I've spent 2 to 3 days per week in this hotel. Everything was excellent: the receptionist is professional and welcoming, the rooms are clean and tidy, you've got a large breakfast choice and the staff is at your service. I would highly recommend this hotel to anyone who wants to have home like-good night-sleep.

Thank FabienJoe
Geoffrey G, Responsable commercial at Le Grand Hotel, responded to this review

Hello FabienJoe, All our team join me to thank you for your compliments. Thank you so much for your feedback further to your stay at Grand Hôtel de Bayonne We really hope to welcome you again soon. We remain at your disposal for your next reservation, remember : our Best Rates are available on our own website legrandhotelbayonne.com Best regards,...

Virginia Beach, Virginia
Reviewed 24 October 2016

Location in Bayonne among a few shops and cafes. Not a particularly convenient with areas for strolling and shopping but the hotel was clean and very comfortable. It is basically a comfortable city hotel.

Thank Norma M
Geoffrey G, Responsable commercial at Le Grand Hotel, responded to this review

Hello Norma M, A big thank you for having chosen our hotel for your stay in Bayonne and for taking the time to answer our questionnaire. We are delighted that you enjoyed the hotel and all the services of the Grand Hôtel Bayonne and look forward to welcoming you next time. Cordially The direction

Chicago, IL
Reviewed 19 October 2016

Lovely hotel in Grand Bayonne. The hotel is within walking distance of the major sites in town, many restaurants, and the train station. The rooms are pretty large, and there is a nice buffet breakfast available. There is a cage elevator, that is actually pretty large by European standards. Great place to stay, would not hesitate to stay here again.

Thank Anna H
Geoffrey G, Responsable commercial at Le Grand Hotel, responded to this review

Dear Anna, Many thanks taking the time to publish appreciation regarding your last stay with us. All of Le Grand Hotel Bayonne **** team joins me in thanking you for your sopositive comments. They are really our greatest satisfaction. Until you next comming. We still worked for your comfort. Kindest regards. Geoffrey GAUTIER - Market Manager Longitude Hotels

Reviewed 30 September 2016

We stayed here in 2002 and always wanted to return. Well, we are not disappointed. As good if not better now. Lovely helpful reception staff. Comfortable, clean room. Good private facilities. Free WiFi. Only downside parking in carpark nearby at €16 per day. Good buffet breakfast. Excellent location. Lots of bars/restaurants within walking distance. Highly recommended.

Thank Mary D
Geoffrey G, Directeur général at Le Grand Hotel, responded to this review

Dear Mary, Thank you for traveling such a long way to visit France, the Basque country and LE GRAND HOTEL. Thank you also for your constancy. We are very greatful for your comprehensive review and wonderful feedback of your stay. We can assure you that our team does its best to ensure our guests a great satisfaction and keep an...

Porsgrunn, Norway
Reviewed 23 September 2016 via mobile

This hotel is lying in the center of beautiful Bayonne, and is within walking distance of the railway station. The room I got was large, with a large bathroom and a bed which was broader than it was long. The bed could easily have fitted 3 persons. I also appreciated the tea-cooker and the minibar. Breakfast was very good, with...

Thank Linusmamma
Geoffrey G, Directeur général at Le Grand Hotel, responded to this review

Dear guest, Thank you for taking the time to write about your stay at Le Grand Hôtel, Bayonne. We are delighted to read that you appreciated the professionalism and all hotel services. We look forward to your next visit. Best Regards,

Penang, Malaysia
Reviewed 22 September 2016

Great decent-sized rooms by European standards, and has an elevator. Large bathroom with a bathtub. Nice and clean rooms and hotel, with pleasant staff who were helpful and obliging. Decent spread of breakfast with the usuals; cheese, cold cuts, sausages, croissants etc.

Thank v_sofia91
Geoffrey G, Directeur général at Le Grand Hotel, responded to this review

Dear Guest, Thank you for your nice feedback. It is a great joy to learn your satisfaction and to read that you have appreciated hotel services and our staff. We look forward to your next visit and continue to be your chosen address in Bayonne. Best Regards,

Reviewed 20 September 2016

This hotel is in the centre of Bayonne and therefore convenient. However, the breakfast is stupidly overpriced. The rooms were tried and the bar was closed. The hotel was virtually empty which perhaps say it all.

Thank David R
Geoffrey G, Directeur général at Le Grand Hotel, responded to this review

Dear David, Many thanks for taking the time to share your experience at Le Grand Hôtel Bayonne on TripAdvisor. We greatly appreciate your constructive feedback as it enables us to serve better every day. Please accept our sincerest apologies for the inconvenience. Kind regards,

Perth, Australia
Reviewed 25 August 2016 via mobile

Charming hotel, very well located and the staff were friendly, bilingual and helpful. The bed was very comfortable and the room clean and quiet. Breakfast and coffee available. Close to the old city, attractions, tourist office, boys and train services and shopping.

Thank Evian56
BWLeGrandHotel, Responsable relations clients at Le Grand Hotel, responded to this review

Chers Clients, First thing first, thank you for traveling such a long way to visit France and the Basque country. We are very greatful for your comprehensive review and wonderful feedback of your stay at Le Grand Hotel. We were delighted to hear that you enjoyed your stay at our hotel. We hope we will have the pleasure to welcome...

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04/06/2017 05/06/2017
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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Built in 1835 on former Carmelite convent, Le Grand Hotel is located in the heart of the city of Bayonne, a few miles from Biarritz.In the middle of the Basque region, Bayonne is the capital of the French Basque country. With its cobbled streets and old style Basque houses, leading to a magnificent cathedral and an imposing town hall; Come and enjoy its ferias and corridas, its castles and magnificent beauty all year long.The Best Western Grand Hotel de Bayonne offers 57 very comfortable fully air-conditioned rooms, ideal for your professional and leisure stays in Bayonne or Biarritz. We also provide FREE WIFI. ... more   less 

Additional Information about Le Grand Hotel

Address: 21 Rue Thiers, 64100, Bayonne, France (Formerly BEST WESTERN Le Grand Hotel)
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Bayonne
Price Range: $127 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Grand Hotel 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Best Western Bayonne
Bayonne Best Western
Hotel Style:
#3 Business Hotel in Bayonne
#4 Luxury Hotel in Bayonne
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Questions & Answers

Here's what travellers have asked, with answers from Le Grand Hotel staff and other travellers.
4 questions
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York, United Kingdom
over a year ago

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Questions? Get answers from Le Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had Room 406 on 4th floor. Large, lovely clean room with excellent bathroom with huge shower. Great.”
R2581YLmaryd, 30 Sep 2016 | Read review
“Perhaps they may have some " unmodernised" ones !”
YorkshireAviator, 16 May 2016 | Read review
“Avoid 321 it's noisy.”
318JohnL318, 10 May 2016 | Read review
“Ask to see your room because they differ.”
X9175JMlizg, 9 May 2016 | Read review
“I like the rooms on Rue Thiers, but the interior rooms are lovely, too, and quieter.”
rtwj0e, 21 Mar 2016 | Read review
5 of 5
US$97* /night
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Prices are for 1 room, 2 adults
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