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Mercure Bordeaux Chateau Chartrons Hotel

841 reviews
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Traveller (175)
Room & Suite (81)
Dining (20)
Overview
  • Excellent20%
  • Very good48%
  • Average22%
  • Poor6%
  • Terrible4%
Travellers talk about
“red walls”(4 reviews)
“nice hotel”(13 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (841)Write a Review
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30
74
54
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13
Show reviews that mention
All reviewsred wallsthis hotel catersnice hoteltour companiescity centrethe riverfitness centerhotel garageseparate toilet and bathroombus stopearly checkblackout curtainsbuffet breakfastminute walkwifi connectionreception staffclean room
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1 - 5 of 184 reviews
Reviewed 3 weeks ago via mobile

Location of the hotel is not the most convenient yet the brand expectations made me choose it. Staff was nice however the state of its interior shows a big need for renovation. Room was clean, yet also dated so it didn’t feel homey. Breakfast was...More

Thank Miroslav M
Hotel's Favourite
Reviewed 12 August 2017

The Mercure Bordeaux Château Chartrons Hotel (which is rated a 4 Star Hotel) is part of the Mercure Chain of Hotels (all of which are part of the Accor Group, The Mercure and Novotel and their Mid Price Hotel Chains and the F1 and Ibis...More

Thank Michael R
Response from Sophie R, Responsable réception at Mercure Bordeaux Chateau Chartrons HotelResponded 22 September 2017

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Château Chartrons and also all the informations you gave to explain our location. Just some details, we only have 3 floors, no sauna and no spa and no shoe...More

Reviewed 16 January 2018

Welcoming staff, roomy lobby, dated decor, strange layout with a separate toilet and bathroom. Location provides an easy, safe, and interesting 30 min walk to city center which i did each day. Possibly the very best croissant I've ever had.

Thank C_72n
Reviewed 16 September 2017 via mobile

The hotel is quite dated. Wallpaper is peeling. Lighting is too dim. Wc needs some upgrade. Furniture is worn. Not my typical choice or maybe I'm not a fans of living in heritage building. However, the lobby chair is sufficient and comfortable. Breakfast croissant is...More

1  Thank ling2006
Response from Sophie R, Responsable réception at Mercure Bordeaux Chateau Chartrons HotelResponded 20 September 2017

Dear Madam, Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Château Chartrons. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive...More

Reviewed 9 September 2017

I stayed here twice now on business trips. My company booked a club room and both times I had rooms looking out over a side street. This meant I could keep the windows open at night. The rooms were both times large and very comfortable...More

Thank Odettexx
Response from Sophie R, Responsable réception at Mercure Bordeaux Chateau Chartrons HotelResponded 22 September 2017

ear ROMAIN BOUQUEREL, Dear Madam, Sir, We thank you very much for your comments regarding your stay at the Hôtel Mercure Bordeaux Château Chartrons. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to see...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Dry Cleaning
Laundry Service
Multilingual Staff
Concierge
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$111 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Bordeaux
#18 Luxury Hotel in Bordeaux
#21 Business Hotel in Bordeaux
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$111 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Bordeaux
#18 Luxury Hotel in Bordeaux
#21 Business Hotel in Bordeaux
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (175)
Room & Suite (81)
Dining (20)
Pool & Beach (2)
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12
Room Tips
"room 272 seconf floor, near lift."
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"Back room overlooking the courtyard was quiet."
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"Quiet hotel outside of the city"
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"It's a pretty quiet area so most rooms would be good at the front or the back."
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