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Best Western Grand Hotel Francais

Traveller (148)
360
Panoramas (10)
Dining (44)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Property amenities
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS
Reviews & more
567Reviews
382Photos
22Q+A
41Room tips
Traveller rating
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Popular mentions
We had 2 rooms for our transit stop. It was a great location for walking around and the Christmas markets. The breakfast included was excellent. Heaps of choices. My only criticism us that the rooms are too hot.
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Response from GrandHotelFrancais, Front Office Manager at Best Western Grand Hotel Francais
Responded 2 days ago
Dear Terry, Thank's a lot for posting this very nice review. We are pleased to learn that you enjoyed our stay with us. We hope to see you soon and wish you a pleasant day. Best regards, Anne-Valérie Patte Manager Assitant
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I loved staying at this hotel. I alone was on a business trip. The standard room at the 4th floor was cozy and great for one person. I could see some roofs of adjacent buildings through the window. The bed was spacious. Toothbrush and paste were provided on request. I could also
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Review collected in partnership with Best Western
Response from BWGHF, Front Office Manager at Best Western Grand Hotel Francais
Responded 3 weeks ago
Dear Sir, dear Madam, Thank's a lot for your very nice review! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. About the breakfast, what would you like to have on the buffet? We hope you will come back and see us again soon. Sincerely, Anne-Valérie Patte Manager Assistant
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Nice room Excellent accommodations. Concierge very helpful during our 5 day stay. Recommendations were very much appreciated for dining and traveling outside of Bordeaux. Breakfast was just unbelievable to start the day. Service was beyond any expectations of a fine dining
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Response from BWGHF, Front Office Manager at Best Western Grand Hotel Francais
Responded 3 weeks ago
Dear Sir, dear Madam, Thank's a lot for your very nice review! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Anne-Valérie Patte Manager Assistant
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Check in was smooth. Stay was pleasant. The staff was attentive to our needs. The breakfast was varied, many choices. Location is great, at the heart of city. Really appreciated the room, was huge and super clean. Would recommend it
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Response from GrandHotelFrancais, Front Office Manager at Best Western Grand Hotel Francais
Responded Nov. 23, 2018
Dear Madam, dear Sir, Thanks a lot for this very nice review. We are pleased to read that you enjoyed your stay with us. We hope to see you soon and wish you a pleasant day. Best regards, Anne-Valérie Manager assistant
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We stayed here for three nights and thoroughly enjoyed the hotel. The room was a good size and the bathroom was really good. Good breakfast in the morning with good choice and plenty of space to eat. The staff were all very good and had the time to help us with any information
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Response from GrandHotelFrancais, Front Office Manager at Best Western Grand Hotel Francais
Responded Nov. 13, 2018
Dear Shaun, Thanks a lot for this very nice review. We are pleased to learn that you have enjoyed your stay in our hotel! It's always a pleasure to welcome you and share our adresses in the center of Bordeaux. We hope to see you soon and wish you a pleasant day. Best regards, Anne-Valérie Patte Manager Assistante
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All photosTravellerRoom & SuiteDining
Professional photo exclusively commissioned by TripAdvisorBest Western Grand Hotel Francais
The Superior Double Room (Alternative) at the BEST WESTERN Grand Hotel Francais
Professional photo exclusively commissioned by TripAdvisorBest Western Grand Hotel Francais
The Superior Double Room at the BEST WESTERN Grand Hotel Francais
Room 306
Room 306
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12345631
We never used laundry so I cannot answer that question! Sorry
0 votes
Is parking available? Do the rooms have air conditioning?
Parking is not available at the hotel. The rooms had air conditioning
0 votes
Is parking available? Do we need to reserve a place to park?
A public parking is available at few minutes to walk. No need to book a place there but you must pay for it. Otherwise, you may reach Bordeaux by TGV (high-speed train) in about 2 hours from Paris since recently ;)
0 votes
Is it air conditioning ?
Yes it is
0 votes
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12345
"Ask for a room with a balcony and on a high floor"
"Rooms in the rear are quieter."
"A room at the front, preferably high up will give a better view"
"A higher floor overlooking the street is quiet and ours came with a small balcony."
"I had a room in the back of building, no noise. The hotel is not in a busy street,.."
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PRICE RANGE
US$130 - US$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western bordeauxbordeaux best western
FORMERLY KNOWN AS
BEST WESTERN Grand Hotel Francais
LOCATION
FranceNouvelle-AquitaineGirondeBordeaux
NUMBER OF ROOMS
35
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