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We booked 3 days here and extended it to four once we were there. Traffic in Bordeaux is awful and SatNav directions to the reduced rate parking location were completely ineffective. The hotel is in a restricted parking area so we had to schlepp or...More
Upgraded to a larger sized room and the room size was fine. Location terrific.
But the room smelled extremely strong of air freshener (presumably to cover a sewage type smell). The separate toilet room was such a strong perfumed smell that I hated using it....More
Response from BWGHF, Front Office Manager at Best Western Grand Hotel FrancaisResponded 3 weeks ago
Dear Madam, dear Sir,
We thank you for taking time to write this review. We are please to read that you have enjoyed our location and the size of the room.
We would like to apologize for the perfum of air freshener. However, it is...More
Convenient location with easy access to nice parts of Bordeaux. Outstanding staff who were quite helpful with a misplaced article situation. Handled nicely and with discretion. Breakfast was nearly excellent and the room comfortable and business-friendly.More
1 Thank jlclements99
Response from GrandHotelFrancais, Responsable réception at Best Western Grand Hotel FrancaisResponded 5 January 2018
Thank you for posting this nice comment and wish you a happy new year! We are happy to see that you appreciated your stay with us and I hope you enjoyed our beautiful city.
We hope to see you again soon.
Clean, comfortable bed, nice towels and great breakfast. All the staff were delightful and very helpful. Easy walk into the city. Parking a 10 min walk to multi story ,clean and new parking facility and only €19 a night.More
1 Thank Annettew56
Response from BWGHF, Directeur général at Best Western Grand Hotel FrancaisResponded 27 November 2017
Thank you for posting this nice comment. I'm happy to see that you appreciated your stay with us and I hope you enjoyed our beautiful city.
The reduction in the public car park "Les Grands Hommes" is a real advantage for our guests...More
This hotel is well situated on a quiet street yet within walking distance of everything in the old city. The staff was helpful and welcoming. The breakfast was fabulous with homemade cakes, pastries, meats, cheeses and freshly squeezed orange juice. The rooms are clean but...More
2 Thank JoanHagedorn1
Response from BWGHF, Directeur général at Best Western Grand Hotel FrancaisResponded 17 November 2017
Thank you for posting you comment on Tripadvisor. We are glad to see that you really appreciate your stay with us.
I will forward your feedback to the entire hotel team, and especielly to Patricia and Nana, our two perfect ladies from the...More
A public parking is available at few minutes to walk. No need to book a place there but you must pay for it. Otherwise, you may reach Bordeaux by TGV (high-speed train) in about 2 hours from Paris since recently ;)