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Sure Hotel by Best Western Biarritz Aeroport

24 bis Boulevard Marcel Dassault Aeroport de Parme, 64200 Biarritz France
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Traveller (72)
360
Panoramas (10)
Room & Suite (90)
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About

#23 of 58 hotels in Biarritz
Location
Cleanliness
Service
Value
Travellers' Choice
Easy to get to and just 3 km from Biarritz town centre and the beaches, our establishment Sure Hotel by Best Western Biarritz Airport***, Amarys restaurant offers you all the comfort you need for a stay in the heart of the Basque Country. 75 modern and perfectly equipped rooms are available in our restaurant "Amarys", with its inventive and tasty local flavours, made from fresh and seasonal produce. Our seminar space of 35m2 illuminated in daylight, welcomes you for your professional events up to 30 people. Our entire team is at your disposal and will make your stay at the Sure Hotel by Best Western Biarritz Airport, Amarys restaurant*** a convivial and unforgettable moment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Banquet room
Meeting rooms
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Baggage storage
Newspaper
Non-smoking hotel
Shops
24-hour front desk
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Room features
Blackout curtains
Soundproof rooms
Desk
Interconnected rooms available
Telephone
Wardrobe / wardrobe
Flatscreen TV
Bath / shower
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Spanish

Location

24 bis Boulevard Marcel Dassault Aeroport de Parme, 64200 Biarritz France
Name/address in local language
Sure Hotel by Best Western Biarritz Aéroport
534Reviews6Q+A10Room tips
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Tim H wrote a review May 2023
New York City, New York1 contribution
Comfortable and well located and staff helped with any queries that I raised regarding touring the local area. Restaurant served an excellent array of food at the meals taken. The check out time was very good to fit with my needs.
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Date of stay: April 2023
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gurnee wrote a review Dec 2022
Gurnee, IL33 contributions20 helpful votes
The good: It is clean. The mattress is comfortable. The TV and WiFi work. The airport is very close. The bad: The hotel is showing its age. It is more of a motel than a hotel. There is no elevator. The outdoor walkways and spiral staircases are not well-lit. The rooms are very small. The pillows are bad. No bar soap is provided, but there are soap dispensers on the wall in the bathroom, by the sink and in the bathtub. There are no washcloths, however. How does one use liquid soap with no washcloth? The ugly: The toilet. Probably not a big issue if you are alone in the room, but if there is a second person, be aware that the toilet tank requires a minimum of ten minutes to refill between flushes. When asked about it, the employees at the reception desk acknowledged this was an issue in all rooms. We would definitely look for a different option next time we have to fly out of Biarritz.
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Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AUDREY LASSALLE, Directeur général at Sure Hotel by Best Western Biarritz Aéroport
Responded Dec 9, 2022
Dear guest, Thank you for trusting us and for providing us with a detailed account of your stay. We are pleased to read that you were impressed by the cleanliness of the premises, the comfort of our bedding and our ideal location. I am sorry that there were some aspects that mitigated your opinion. Regarding the toilet flush, indeed, it can take longer to empty and recharge when there are many people in the hotel. I am sorry that the motel type did not suit you, it is nevertheless very convenient to park and have your car in front of your accommodation. We hope you enjoyed our beautiful region. Audrey Lassalle, Operations Manager Sure Hotel by Best Western Biarritz Aeroport + 33 5 59 01 04 04
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fleuge878686 wrote a review Aug 2020
Auxerre, France1 contribution
Very convenient very well located to visit Biarritz la cote basque and Capbreton Hossegor very quite even close to the airport i suggest to try the restaurant the carte and wines are very good you don’t wait for a table or to be served ... it was perfect
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Review collected in partnership with this hotel
Date of stay: August 2020
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Emilie Berjot, Directeur général at Sure Hotel by Best Western Biarritz Aéroport
Responded Aug 27, 2020
Dear guest, What a pleasure to read that you have taken advantage of our ideal location to visit the Basque Coast and its surroundings ! The whole catering team is delighted to hear that you enjoyed our wine proposal, while tasting our traditional and refined cuisine. We mainly work with fresh and seasonal products to delight all palates. We look forward to welcoming you on your next trip. Emilie Berjot, General Manager Hotel Amarys Biarritz Airport 05 59 01 04 04
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Namrata Moorthy wrote a review Aug 2020
Versailles, France70 contributions30 helpful votes
Amarys has aced hospitality during a pandemic. The facilities did not suffer, but they found innovative ways to maintain extensive hygiene. Breakfast was lovely, with individual pots for each cooked item, and plates only on tables with minimum common usage. Tables were cleaned immediately after use. Staff is very friendly and courteous, parking on site is free. We got a packet with coffee and water when we checked in, with refills if we wanted. The room has a Nespresso machine. Housekeeping was not done to avoid contact but the room was very clean when we got it. The hotel is located near the airport, but the town is small and you can drive to the beaches or city centre in under 15 minutes. The air conditioning was cool, bed comfortable and bathroom large and airy. Almost nothing to complain about, maybe the WiFi signal could be stronger, but no deal breaker. Overall, a wonderful stay and value for money. Hope I can visit again soon!
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sumc451 wrote a review Jul 2020
1 contribution
Clean room but dinner was Microwaved food and served cold still frozen inside. Inedible and just poor overall. Would never eat here again. It’s a shame as initially I was impressed with the cleanliness of the room and was looking forward to a nice dinner. Menu choices were very strange and like said we’re just frozen pots of mush just microwaved and served in a glass pot on a plate with a few lettuce leaves. Grim
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Review collected in partnership with this hotel
Date of stay: July 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Emilie Berjot, Directeur général at Sure Hotel by Best Western Biarritz Aéroport
Responded Jul 21, 2020
Dear Madam, sir, Thank you for pointing out the cleanliness of the room. This is a priority for us on a daily basis, and protocol is currently being strengthened in the fight against Covid-19. I'm also very surprised by your remark about food. Our kitchen is closed on Friday evening and Sunday evening for the well-deserved rest of our cooks. However, in order to offer our customers a quality catering service, our chef prepares dishes in jars that he sterilizes and vacuum-packs. We have never had any bad feedback on these prepared dishes, I can assure you that there are no frozen products. Please do not hesitate to let us know your disappointment on the spot. I regret that this misunderstanding has tarnished your overall experience. I hope that you had a restful night and that you will give us another chance on a future visit to Biarritz. Emilie Berjot General Manager Hotel Amarys Biarritz Airport 05 59 01 04 04
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Serge D wrote a review Mar 2020
Bayonne, France24 contributions9 helpful votes
We had to take an early flight and we had planned to have dinner at the restaurant of our hotel. We took the buffet but it was not very good. Not very tasty. The bed was comfortable. No elevator. Even if we were on a first floor, not great with 40 kg+ of luggage.
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Review collected in partnership with this hotel
Date of stay: March 2020
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Room Tip: Room was small
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Emilie B, Directeur général at Sure Hotel by Best Western Biarritz Aéroport
Responded Mar 18, 2020
Dear Serge, Thank you for choosing our establishment for your departure. Our location, right next to the airport, is very convenient to take an early fly, after a comfortable night. Our restaurant is labelled "Maître restaurateur" and we usually have very good feedback from our guests. Our chef and his team work mainly with fresh and seasonal products, for an inventive and tasty cuisine, renewed over the seasons ! Our establishment does not have an elevator. Moreover, on request, we are happy to help our guests if they have a lot of luggage to take upstairs. Do not hesitate to come back and visit us the next time you are in Biarritz. Emilie Berjot General Manager Hotel Amarys Biarritz Airport 05 59 01 04 04
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Happiness52113231100 wrote a review Jun 2019
Brussels, Belgium1 contribution
Nice hotel right next door to the airport. The airport is not so busy and for this reason and because of the sound proof windows i was not disturbed by the planes. Good staff and facilities, Easy parking
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Review collected in partnership with this hotel
Date of stay: June 2019
Value
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Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Daydream19453956637 wrote a review Jun 2019
Melbourne, Australia1 contribution
Good food, clean but small room and very friendly helpful staff. The hotel is very well located re the airport. Were worried the noise levels might be high but this was not the case. Be aware if you have a lot of luggage there is no lift and the rooms are small.
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Review collected in partnership with this hotel
Date of stay: June 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Rooms are small and without a fridge. Dont have a lot of luggage
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shelley C wrote a review Sep 2018
Region of Murcia, Spain172 contributions112 helpful votes
Arrived here for one night while travelling from Spain to Lacanau Ocean ! Arrived late but really warm welcome. Plenty of car parking! Was just in time to eat in restaurant kitchen closes at 10! Even though closing for night didn’t feel rushed or hurried - food was lovely and very reasonable. Rooms are basic but pleasant and clean! Breakfast was lovely the next morning! Again the staff were lovely! Would definitely stay again ! Not a lavish hotel but nice food and excellent service make it a great place to stay !
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Date of stay: September 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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eddiesNYC wrote a review Aug 2018
New York51 contributions53 helpful votes
In the USA this would be considered a roadside motel. The hotel is right next to the airport and a short drive or bus ride into the center of Biarritz (beach area). The rooms are very basic. The mattress was firm and comfortable. It's ok for a one night stay (which is what we did) but I wouldn't plan to stay here more than that.
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Date of stay: August 2018
Value
Cleanliness
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$95 - C$122 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel The Originals Biarritz Aeroport Amarys
LOCATION
FranceNouvelle-AquitainePyrenees-AtlantiquesBasque CountryBiarritz
NUMBER OF ROOMS
75
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Sure Hotel by Best Western Biarritz Aeroport - UPDATED Prices, Reviews & Photos (France) - Tripadvisor

Frequently Asked Questions about Sure Hotel by Best Western Biarritz Aéroport
Which popular attractions are close to Sure Hotel by Best Western Biarritz Aéroport?
Nearby attractions include La Rhapsodie (1.1 km), Fandango (1.2 km), and Pilote Expérience (0.2 km).
What are some of the property amenities at Sure Hotel by Best Western Biarritz Aéroport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sure Hotel by Best Western Biarritz Aéroport?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Sure Hotel by Best Western Biarritz Aéroport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sure Hotel by Best Western Biarritz Aéroport?
Yes, free parking is available to guests.
What are some restaurants close to Sure Hotel by Best Western Biarritz Aéroport?
Conveniently located restaurants include Bistro Chez Nous, Restaurant Nahia, and Restaurant Saint Georges.
Are pets allowed at Sure Hotel by Best Western Biarritz Aéroport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sure Hotel by Best Western Biarritz Aéroport offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Sure Hotel by Best Western Biarritz Aéroport?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Sure Hotel by Best Western Biarritz Aéroport?
Many travellers enjoy visiting Le Moulin de Bassilour (4.9 km), Eglise Saint-Martin (1.7 km), and Maison Moulis (5.1 km).
Is Sure Hotel by Best Western Biarritz Aéroport accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.