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The hotel is located at a busy round about with views on roads, the airport and indistrial buildings.
The rooms are small and very basic. There is sufficient parking area. But we slept here well and the service was acceptable.More
Response from Stephan H, Gérant at Campanile BiarritzResponded October 23, 2016
Thank you for your feedback.
We are sorry that our hotel didn't reach your expectations.
Our rooms applies to the basics of a 3* hotel and our location next to the airport is one of our strongest points.
We hope to welcome you...More
Although we stayed during peak season, I was expecting a bit more for the value. Location is good. When we arrived the lady in the reception was more keen on showing her assets rather being keen on greeting and assisting the guests. (From the reception...More
2 Thank Roberto del Can... M
Response from Stephan H, Gérant at Campanile BiarritzResponded October 22, 2016
Thank you for leaving a feedback.
We take every comment in consideration to improve ourselves.
We are sorry if the welcoming was not what you expected.
We do everything to make the customers feel comfortable during their stay.
Our rooms are located on...More
This hotel is very well situated for the airport but is a long way from the centre of the city (with very poor public transport links) and it is a fair hike from the railway station. The room was okay, but while some of the...More
Stayed two nights at the Campanile. We have used Campanile quiet a lot as it has all the things you need for a short stay. This one is probably the most we have paid to stay in a Campanile, but this is Biarritz and this...More
Thank Mike S
Response from Stephan H, Gérant at Campanile BiarritzResponded August 29, 2016
Thank you for leaving us your feedback about our hotel.
We indeed practice different rates according to the season.
Concerning meal and breakfast, we don't serve sea food or eggs there, since a few years.
Our buffets respond to the standards that you...More
Had to wait for a long time for receptionist to decide to serve us. Room needed redecorating. Child's bed was tiny and uncomfortable. Very noisy with planes overhead and other guests chatting / walking past our ground floor room all through night. Complimentary shower gel...More
Response from Stephan H, Gérant at Campanile BiarritzResponded August 23, 2016
We took note of your feedback.
Our location next to the airport is one of our strongest point, but no planes are flying by night.
We are sorry for keeping you waiting at your arrival.
We take in consideration every feedback to improve...More