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Hotel Mercure Bourg En Bresse

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Hotel Mercure Bourg En Bresse
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342 Reviews from our TripAdvisor Community

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Showing 60: English reviews
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London, United Kingdom
Reviewed 6 days ago NEW

We stayed at the Mercure Hotel Bourg en Bresse on our way down to the slopes. Very convenient as it is quite close to the motorway but far enough to be quiet. Room was good and they were very accommodating to allow us to sleep with 3 young children in one family room. Breakfast was good but a bit expensive

Review collected in partnership with Accorhotels.com
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Thank 465cyrilles
Oxford, United Kingdom
Reviewed 12 January 2017

Good location and easy to find half way stop on our trip to Italy. Easy one day drive from Calais. The room was clean tidy and spacious and the car park has CCTV, a must with a vehicle full of stuff. The hotel restaurant is open till 10 another plus when you have been on the road all day. The...

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Thank Mark B
Reviewed 17 November 2016 via mobile

Third time in Bourg and so far best hotel o have found. Polite staff but clearly insufficient. Rooms were clean but they forgot the welcome water bottle twice. Spacious rooms and nice decoration. Hot water and AC works fine. Only thing I didn't like was breakfast. Eggs were over cooked and sometime there were no eggs, people seem to have...

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Thank Atatouille
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review
Google Translation

Chers clients, nous sommes très attentif à vos propos qui nous permettent d'optimiser la qualité perçue par notre clientèle. Sachez...

England
Reviewed 14 July 2016

The room was spacious enough with a comfortable bed and very good rainwater and side shower. Reception on arrival was friendly - there was some confusion on the booking which I had pre-paid in cash and points. It took my basic french and the receptionist's English to sort it out eventually and amicably. The garden is nice and bigger than...

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Thank St-Lucia_Enthusiast
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Dear guests, thank you for taking time writing this running commentary. We are pleased you have appreciated our garden, our staff. It is true that the weather is very very warm these few days. But after checking the air conditionning was on. Perhaps we are looking for too much fresh air. we hope welcoming you a next time... after summer....

Orwell, United Kingdom
Reviewed 12 June 2016

This hotel typifies the high standard of all the hotels in the group. First rate in every aspect from room to staff and facilities. We would certainly stay here again. The parking facility was very secure and the restaurant was of a very high standard.

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Thank Dabernon
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Dear guest, we are pleased to read your nice comment, thank you. We hope welcoming you soon.

Reading
Reviewed 5 May 2016

I do not like chain hotels but sometimes they are the only ones with secure parking! This one won't make me change my mind ,as it looked like it had been decorated by a nursery school child! The restaurant food was excellent especially the scallops and the Bresse chicken. However the decor of the restaurant is so awful and the...

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2Thank Margaret035
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Dear guest, obviously most of our clients appreciate our decoration, "taste and colors" as we say in France!!! Best regards. Christelle.

Surrey
Reviewed 11 April 2016

We spent a night here on our way to a ski holiday. The hotel was easy to find and not far from the motorway. There is a security camera in the carpark and there were plenty of spaces. The family rooms are not in the building shown in the picture but in an extension at the back which is less...

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2Thank Evendine27
H1187, Front Office Manager at Hotel Mercure Bourg En Bresse, responded to this review

Dear Evendine27, we really thank you for your comment. We are pleased you have appreciated our hotel, we have shared your remarks with the staff and hope welcoming you very soon for the summer holidays...

Ascot, United Kingdom
Reviewed 31 December 2015

Excellent hotel for what we require. A night stop on our return from skiing. Very comfortable rooms that cater for families (of 4). Very comfortable beds. Ate in the restaurant this year and found the food was excellent. My only gripe is that Accor need to sort their online booking system. 2014 we booked two rooms, one for our family...

Review collected in partnership with Accorhotels.com
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1Thank MarkCharlieB64
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Dear Sir, we thank you for your comment. we are happy you find comfortable our family rooms. I have checked your booking and confirm we have received two different bookings for this date with prepaid rates. we are sorry if you find the Accor online booking not easy to use. You always can join the hotel by phone or by...

Reviewed 14 October 2015 via mobile

Friendly staff, clean rooms, decent standard and good breakfast. Nothing worth a detour but a good choice if staying in Bourg. I never tried the restaurant as the hotel is only a 20 min walk from the city center. As said nothing out of the ordinary but a good choice if staying in the local area.

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Thank Peter L
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review
Google Translation

cher client, nous vous remercions d'avoir pris quelques minutes de votre temps afin de laisser votre avis sur votre récent...

Milan, Italy
Reviewed 18 September 2015

I arrived at this hotel accidentally. I was heading to the Mediterranean sea: near Lyons I was stopped by a monstrous blockage on the motorway A6; I was redirected to another motorway, which lead me to an area where a “yellow meteorological alert” had been declared, owing to severe storms in progress. At this point I decided to break my...

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Thank Marco_Polo499
H1187, Front Office Manager at Hotel Mercure Bourg En Bresse, responded to this review

Dear Guest, we really appreciate your comment, thanks a lot! We hope welcoming you a next time - but not accidentally! Best regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
Official Description (provided by the hotel)
On the outskirts of Lyon at the crossroads of three motorways and nestled between the Bourgogne and Savoie regions, Bourg-en-Bresse is served by the TGV high speed train and represents an ideal stopover point for travellers to Geneva, Northern Italy, the Alps, or the Mediterranean. Marguerite of Austria, a key figure in European history, chose this site to build the Royal monastery of Bour, a flamboyant neo-gothis architectural masterpiece. ... more   less 

Additional Information about Hotel Mercure Bourg En Bresse

Address: 10 avenue de Bad Kreuznach, 01000, Bourg-en-Bresse, France
Region: France > Auvergne-Rhone-Alpes > Ain > Bourg-en-Bresse
Price Range: $120 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Bourg En Bresse 4*
Number of rooms: 60
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Bourg En Bresse staff and other travellers.
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Questions? Get answers from Hotel Mercure Bourg En Bresse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the condition of the room with regards to the airconditioning.”
 of 5 bubbles St-Lucia_Enthusiast, 14 Jul 2016 | Read review
“A room overlooking the inner courtyard is more attractive and quieter.”
 of 5 bubbles adrianloader, 6 May 2015 | Read review
“All the rooms here are good”
 of 5 bubbles LUKESCH2014, 6 Oct 2014 | Read review
“Check the aircon before accepting the room”
 of 5 bubbles RaymondK816, 27 Jul 2013 | Read review
“Ask for a room facing the courtyard for a quite night!”
 of 5 bubbles Moramare, 24 Feb 2013 | Read review
5 of 5