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Novotel Suites Reims Centre

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#5 of 69 Hotels in Reims
Certificate of Excellence
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Novotel Suites Reims Centre
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1,256 Reviews from our TripAdvisor Community

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Showing 660: English reviews
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Reviewed 1 week ago via mobile

We stayed in 3 in a suite, the rooms are spacious, but the third bed is very small. The staff is friendly, and the rooms are clean, but the number of towels is too limited. One small towel for 3 is not enough. The breakfast is very good and has a lot of choice.

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Helpful?
Thank Ulla E
VALERIE C, Directeur général at Novotel Suites Reims Centre, responded to this review

Dear Ulla E, Thank you for sharing your experience at our hotel. Our 80 suites are designed for 2 adults and 2 children and we are sorry if you found the 3rd bed too small for you. I will do a briefing with the Housekeeper so that it does not happen again. See you soon in Novotel Suites Reims Centre,...

Tenbury Wells, United Kingdom
Reviewed 2 weeks ago

This hotel is a very business like hotel. No frills, and the rooms are pod like, as you see on ferries and aeroplane toilets, but it's very functional, clean and comfortable and excellent value for money. It's a short walk into Reims main town, and it has a secure car park. It's about 2 1/2 hour drive to Calais.

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Helpful?
Thank jackmurphy3
VALERIE C, Directeur général at Novotel Suites Reims Centre, responded to this review

Dear Jackmurphy3, My team and I thank you for your good note and your comment. We hope you choose the Novotel Suites Reims Center for your next holidays. Kind Regards,

Reviewed 2 weeks ago via mobile

I would like to say thanks for my nice staying) i was here 3 times. It's very clean, it's very organized and very friendly ! The Room is big and comfortable)))) Thank You Novotel Reims Gare! See you soon!)

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Helpful?
Thank Lady M
VALERIE C, Directeur général at Novotel Suites Reims Centre, responded to this review

Dear Customers, Thank you for taking the time to tell us about your experience Your comments were appreciated by our staff and encouraged all of them to carry on providing such high level of service. Looking forward to welcoming you again. Sincerely yours Valérie Chaillot Directrice

New York City, New York
Reviewed 4 weeks ago

We had a great long weekend in Reims staying at the Novotel Suites. The hotel is within easy walking distance to the city centre which is great as we never used the car once. The staff are very attentive and the rooms large and well equipped. Would certainly stay again.

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Helpful?
Thank debbiet140
VALERIE C, Directeur général at Novotel Suites Reims Centre, responded to this review

Dear debbiet140, We thank you a lot for your nice note. We work every day to the comfort of our guests and we look forward to having a pleasant stay. My team will be delighted with your comment. See you a next time! Truly,

Santa Clara, California, United States
Reviewed 4 weeks ago via mobile

Just recently stayed at the Novotel in Reims. Great pricing on the room! The hotel staff at this location is great and hospitable. The rooms are adequately furnished for my needs and clean. This hotel is right behind the TGV train station and there is an underground walk way that places you right in front of the station. From there...

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1Thank Rudy O
VALERIE C, Directeur général at Novotel Suites Reims Centre, responded to this review

Dear Rudy, It is with pleasure that I find your opinion and thank you for it. Your satisfaction is ours and we hope you and we hope to welcome you again soon. Best Regards

Horsham, United Kingdom
Reviewed 27 February 2017

This is the 3rd time we have stayed here as a family - only for one night each time as a stop over on way back from Alps. Well thought-out large rooms with double, single and additional pull-out single bed. Screens to separate the adult/kids part of the room, extra sink for drinking water, Nespresso coffee machine, nice bathroom. Triple...

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Helpful?
Thank Linda S
VALERIE C, Directeur général at Novotel Suites Reims Centre, responded to this review

Dear Linda S, We thank you a lot for your kind reviews. I will share your message with my entire team who will be very happy to read you. We hope to see you again next year. Kind Regards,

Cincinnati, Ohio
Reviewed 31 January 2017

Review collected in partnership with Novotel Hotels
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Thank Q846VZandrewk
VALERIE C, Directeur général at Novotel Suites Reims Centre, responded to this review

Reviewed 11 January 2017

50 of us booked into this hotel all at the same time. Staff were friendly and there was no fuss for the fussy ones who wanted different rooms. Lovely feel to the rooms. Proper bath and separate shower with a boat them. The rooms were spacious and the TV was a good quality one on wheels so could be moved...

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Thank Londonkieran
VALERIE C, Directeur général at Novotel Suites Reims Centre, responded to this review

Dear Customers, Thank you for your guest comments which retained all our attention. Your remarks and opinion concerning our hotel and institute are particularly valuable to us and help us to improve the quality of our services in order to give full satisfaction to our guests. Looking forward to welcoming you again Sincerely yours

Birmingham, United Kingdom
Reviewed 6 January 2017

I was pleasantly surprised by the size and facilities I found in the family room booked at Novotel Reims suites. This added to the relaxing feel to the last night of our holiday. The hotel was well located near to the center of the city, our restaurant was only 10 minutes walk away. The staff on the front desk were...

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Helpful?
Thank Saintjean2016
VALERIE C, Directeur général at Novotel Suites Reims Centre, responded to this review

Dear Customers, Thank you for your guest comments which retained all our attention. Your remarks and opinion concerning our hotel and institute are particularly valuable to us and help us to improve the quality of our services in order to give full satisfaction to our guests. Looking forward to welcoming you again Sincerely yours Happy New Year!

Bath, United Kingdom
Reviewed 3 January 2017

As usual the rooms are way too hot, even though it was very cold outside. Who are these people that sleep in rooms at 25 degrees plus at night! Very hard pillows, so not the best nights sleep. Receptionist very helpful though and good location.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Catherine M
VALERIE C, Directeur général at Novotel Suites Reims Centre, responded to this review

Dear Guest, Thank you for sharing your experience about your stay. We are sorry if we did not meet all your expectations. We really care about your opinion and really want our guests to feel good in our hotel. We try to do our best to provide the best services. Regarding the temperature in the room, you have the option...

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Amenities

Highlights
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The 4-star Novotel Suites Reims Centre hotel is located in the heart of Reims. The hotel's 80 modern and inviting Suites (323 sq. Ft./30 M²) ensure a comfortable stay. Perfect for a trip to Reims and discover all the UNESCO rated sites and museums nearby. The hotel has a fitness room, Boutique Gourmande open 24/7, a Bar. A free revitalizing session is planned every Thursday evening. Paying outdoor private car park. The Novotel Suites Reims Centre hotel operates a free shuttle service on Tuesdays, Wednesdays and Thursdays (timetable available at reception) so that you can make the most of your evenings in the Boulingrin district and Place d'Erlon. ... more   less 

Additional Information about Novotel Suites Reims Centre

Address: 1 rue Edouard Mignot, 51100, Reims, France
Region: France > Grand Est > Marne > Reims
Price Range: $137 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Suites Reims Centre 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Suite Novotel Reims Centre Hotel Reims
Hotel Style:
#2 Family Hotel in Reims
#3 Luxury Hotel in Reims
#4 Business Hotel in Reims
#6 Romantic Hotel in Reims
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Suites Reims Centre staff and other travellers.
8 questions
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Kidderminster, United Kingdom
over a year ago
Cheadle, United Kingdom
over a year ago

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Questions? Get answers from Novotel Suites Reims Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms overlook the carpark, others the main street. I was in a room overlooking the road so no views.”
Londonkieran, 11 Jan 2017 | Read review
“Railway she'd at the back, street at front. Pretty quiet in all room”
dusty082016, 3 Dec 2016 | Read review
“If you like trains (I do) choose a room at the back. The rooms are well insulated for sound so that the railway was no a problem.”
MikeBrown8642, 25 Oct 2016 | Read review
“A room opposite the railroad tracks.”
A3597TMrichardw, 1 Oct 2016 | Read review
“Great location.”
Serendipity_5555, 29 Aug 2016 | Read review
5 of 5