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Best Western Citadell Besancon

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Room & Suite (44)
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Rooms
Dec. 2Dec. 3
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Laundry Service
Multilingual Staff
Non-Smoking Hotel
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Room features
Air Conditioning
Non-Smoking Rooms
Accessible rooms
Good to know
HOTEL STYLE
Trendy
Mid-range
HOTEL CLASS
Reviews (343)
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58 results
Traveller rating
18
32
5
2
1
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LanguageEnglish
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18
32
5
2
1
Show reviews that mention
All reviews strategic position one night great hotel breakfast room coffee machine on site parking front desk staff private parking would stay here again recommend this hotel minute walk excellent location annex citadel city courtyard sofa
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1 - 5 of 58 reviews
Reviewed today via mobile

I’ve been in several hotels in this city. This is one of those I would recommend. Rooms are small but that’s the common denominator in this city. It has all I need for a business trip. My room was clean, and everything worked well. The...More

Thank 918guss
Reviewed 5 weeks ago via mobile

Great hotel in old part of Besançon. A short walk to everything in the historical area. Staff were fantastic, warmly welcomed us and provided us with maps and recommendations for dinner nearby. The room was comfortable, clean and quiet with a great bed. Breakfast was...More

Thank 240BruceW
Response from BWCitadelle, Responsable réception at Best Western Citadell BesanconResponded 4 weeks ago

Dear Bruce, Every member of the team joins me to thank you for your very positive feedback regarding your stay in our hotel. We are glad we were able to help you out with your restaurant choice. It is really important for us to know...More

Reviewed September 6, 2018

Although this hotel advertises itself with a parking space, this is very limited ! After having booked a non-refundable stay in the hotel we were then advised by e-mail that the parking was full. The choice is then to leave your car in the street...More

Thank Michel T
Response from BWCitadelle, Guest Relations Manager at Best Western Citadell BesanconResponded September 7, 2018

Dear Michel, Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future....More

Reviewed July 30, 2018

Driving through France, we had to stop for the night, and looked for a spot close to Besancon. The hostess came out to greet us when we arrived, and assisted us in finding a parking spot in the small courtyard which had an outlet to...More

Thank Jon K
Response from BWCitadelle, Responsable réception at Best Western Citadell BesanconResponded July 31, 2018

Dear Jon K, We are delighted to receive such a positive comment regarding your stay at the Best Western Citadelle. We are happy your stopped by our establishement and enjoyed your moment with us. Thank you for giving us your feedbacks, both regarding your room...More

Reviewed June 10, 2018 via mobile

Booked the hotel for one night with the idea oft getting to see a bit of Besancon. The check in was "impeccable" with an detailed explanation where to park the car, including city map. The rooms are not luxurious, but very nice with all amenities...More

Thank TJ_Tandem
Response from BWCitadelle, Responsable réception at Best Western Citadell BesanconResponded June 21, 2018

Dear Tomas, Thank you for giving us your feedback regarding your stay in our hotel. We are delighted to see you enjoyed your check in with our team! Thank you for your compliments. It is important for us to know that our clients enjoyed all...More

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Questions & Answers
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Maddiemo
January 16, 2017|
Answer
Response from BWCitadelle | Property representative |
Dear Sir, You can call us directly ( +33 (0)3 81 81 33 92 ) to check the availability on our parking facility, for your stay. Best regards, Filipe Front Desk
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Lindsay D
July 27, 2016|
AnswerShow all 2 answers
Response from BWCitadelle | Property representative |
Dear Madam, We inform you that we do have a tiny parking (10 places) in our interior courtyard, which is not closed. Parking is only available on demand and on booking. Best regards,
0
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Room Tips
"Book parking in advance"
davidu2219
Aug. 26, 2016
Read review
"look at the head height in the shower"
387LouiseH
Jul. 20, 2015
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"Request parking when making your reservation."
Hawaii-Biker
May 24, 2015
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"The floors are squeaky and the walls are thin. The contemporary decor is a matter of taste. Breakfast and..."
KirstenS639
Apr. 8, 2015
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PRICE RANGE
US$72 - US$113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citotel hotel besançon
FORMERLY KNOWN AS
Citotel Hotel Granvelle
LOCATION
FranceBourgogne-Franche-ComtéDoubsBesancon
NUMBER OF ROOMS
41
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