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All reviews strategic position one night great hotel breakfast room coffee machine on site parking front desk staff private parking would stay here again recommend this hotel minute walk excellent location annex citadel city courtyard sofa
I’ve been in several hotels in this city. This is one of those I would recommend.
Rooms are small but that’s the common denominator in this city. It has all I need for a business trip. My room was clean, and everything worked well.
Great hotel in old part of Besançon. A short walk to everything in the historical area. Staff were fantastic, warmly welcomed us and provided us with maps and recommendations for dinner nearby. The room was comfortable, clean and quiet with a great bed. Breakfast was...More
Response from BWCitadelle, Responsable réception at Best Western Citadell BesanconResponded 4 weeks ago
Every member of the team joins me to thank you for your very positive feedback regarding your stay in our hotel.
We are glad we were able to help you out with your restaurant choice. It is really important for us to know...More
Although this hotel advertises itself with a parking space, this is very limited !
After having booked a non-refundable stay in the hotel we were then advised by e-mail that the parking was full. The choice is then to leave your car in the street...More
Thank Michel T
Response from BWCitadelle, Guest Relations Manager at Best Western Citadell BesanconResponded September 7, 2018
Thank you for completing the survey regarding your recent stay at our property.
By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future....More
Driving through France, we had to stop for the night, and looked for a spot close to Besancon. The hostess came out to greet us when we arrived, and assisted us in finding a parking spot in the small courtyard which had an outlet to...More
Thank Jon K
Response from BWCitadelle, Responsable réception at Best Western Citadell BesanconResponded July 31, 2018
Dear Jon K,
We are delighted to receive such a positive comment regarding your stay at the Best Western Citadelle.
We are happy your stopped by our establishement and enjoyed your moment with us.
Thank you for giving us your feedbacks, both regarding your room...More
Booked the hotel for one night with the idea oft getting to see a bit of Besancon.
The check in was "impeccable" with an detailed explanation where to park the car, including city map.
The rooms are not luxurious, but very nice with all amenities...More
Response from BWCitadelle, Responsable réception at Best Western Citadell BesanconResponded June 21, 2018
Thank you for giving us your feedback regarding your stay in our hotel.
We are delighted to see you enjoyed your check in with our team! Thank you for your compliments.
It is important for us to know that our clients enjoyed all...More