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These comments that are since late 2015 are out of date.
We booked a room there in July 2016 for 4 persons. We were in France for the Football match France - Iceland and we just needed a room to sleep and shower.
1 Thank Hrabba26
Response from HOTELDALSACE P, Directeur général at Hotel d'AlsaceResponded 8 September 2016
Dear Mrs/Mr HRABBA,
First of all I would like to thank you for sharing your experience on TripAdvisor.
I am glad to see that you appreciated the location of the hotel and the attractions around it.
I am pleased to know that your enjoyed your...More
The customer service is appalling. BED BUGS gave me severe allergic reactions. I was moved to 2 rooms and got bitten in both! Management offered no remorse despite seeing my condition and swelling on my face. On my request would only offer a 25% refund...More
1 Thank Julie R
Response from HOTELDALSACE P, Gérant at Hotel d'AlsaceResponded 8 September 2016
Good evening Mrs Julie,
I would like to apologise for the inconveniences that you describe in your review and regret sincerely that you did not sleep well in spite of my staff had changed your room.
our hotel has been renovated.that is why...More
This place was horrific -
I understand it may have been due to be 'improved'.
It was a late booking for a last minute business trip to Paris. I think my colleagues and I got the last two rooms which were at the top of...More
do not stay here. yes people say its close to the stations. ther are 100 other places within a 5 minute walk. we checked in and left 5 minutes later. staff very unfriendly. booked for two nights and lost our money. we went back on...More
This hotel is in good location, train stations just at your doorstep, you get good views and less noise if your room is on top ( 604) like we did. When we stayed, the hotel is having its make over, our room is clean with...More
US$83 - US$193 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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The neighbourhood around Chateau d’Eau is an often overlooked part of town whose vibrant streets are great for a refreshing change. Long known for its immigrant population, this multicultural neighbourhood's fabric has been enriched by communities from India, Pakistan, Arab-speaking countries, and Africa. Explore its colorful twists and turns from the Passage Brady (known for great Indian