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Le Citizen Hotel

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#160 of 1,796 Hotels in Paris
Certificate of Excellence
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762 Reviews from our TripAdvisor Community

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Showing 531: English reviews
London, United Kingdom
Reviewed 18 February 2016 via mobile

I come to Paris twice a year for work and have been staying at Le Citizen for a couple of years now. Great, modern hotel and aesthetic, fab location and most of all the friendliest and most helpful staff! Free beer and snacks in the mini bar seal the deal! I wouldn't stay anywhere else.

Thank Katie W
sophieberdah, Responsable réception at Le Citizen Hotel, responded to this review

Dear Katie, Thank you very much for your kind words!! It's a real pleasure to welcome your team twice a year!!! Looking forward to see your team in September and see you in February 2017!!! Kind regards, Laure

Berne, New York
Reviewed 7 February 2016 via mobile

Only 2 nights and it was great ! I'm coming at least once every year to Paris and I always choose another type of accomodation : that time was a great experience !!! The hotel is just amazing ; a discreet renewed building with a tiny door hides a very cozy lobby and breakfast area. My room and bath were...

3Thank Yvan S
sophieberdah, Responsable réception at Le Citizen Hotel, responded to this review

Hello Yvan! We are glad you have had a nice experience with us! We hope that your last cultural tour was interesting and helpful for your work in Neuchâtel ;) Your comment helps us so much to keep the energy! The aperitif time in front of the Canal Saint-Martin was a nice moment. Thank you from all of us! Ilyas,...

Los Angeles CA
Reviewed 31 January 2016

I enjoyed a wonderful January 2016 return visit to Paris and Le Citizen after an absence of 2 years. The hotel remains largely, thankfully unchanged. Paris itself however has experienced much tragedy, what with the Charlie Hebdo attack one year ago this month, and the November 13, 2015 attacks as well, many in the 10th and 11th arrondissements, some just...

8Thank pillowsofwanderlust
sophieberdah, Erin at Le Citizen Hotel, responded to this review

Dear Stewart, Wow !! Thank you so much for all of your kind comments! Everyone on the staff really enjoyed having you here – guests like you are why we are all so happy to do our job J. Thank you also for your comments about our neighborhood – this is a huge help for future guests! We really hope...

Reviewed 28 January 2016 via mobile

Everyone in the family loved this hotel. The teens had their own bed. We had two bathrooms and the layout was so clever for all rooms to have a beautiful view of the canal. The staff was so helpful guiding our way through our visit to Paris and helping us with suggestions for activities, dinners and being gracious in our...

1Thank ohana2015
sophieberdah, Propriétaire at Le Citizen Hotel, responded to this review

I have teens too and I tried to think of them when I created the place. So I love when I read your lines to think that maybe it works :-) Thank you for your nice and encouraging words. It is very appreciated! Hope to see you again soon, Sophie

Truro, United Kingdom
Reviewed 19 January 2016

My visit to Le Citizen Hotel was much needed after 8 months of full on work. I booked for a quick trip, to restore my spirits to walk in Paris. I have visited Le Citizen many times. Their customer service is always impeccable, nothing, but nothing is too much trouble. I'm always encouraged by the team in my terrible French...

2Thank cornwall100
sophieberdah, Responsable réception at Le Citizen Hotel, responded to this review

Thank you very much for your nice commentS . Reading such lines is soooo rewarding. Looking forward to your next visit. Laure

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 27 December 2015 via mobile

My stay at this hotel was a total mess. The car pickup service that I ordered prior to my arrival through the hotel didn't happen. I didn't have phone service at the airport, only wifi. Emailing to the staff went unanswered. So I took a regular cab from the airport. The room was ridiculously small even for one small person....

2Thank A TripAdvisor Member
Sophie B, Owner at Le Citizen Hotel, responded to this review

Dear Trip Advisor, I am so sorry to read that you were unhappy with your stay with us. We work with a driver company that is highly valued by our guest as it makes a real difference when you are welcomed as soon as you get out of the plane. Of course, I understand the frustration when, whatever the good...

Tampere, Finland
Reviewed 27 December 2015

Small hotel By the Canal, suitably located and well built (even though the choice of light switch buttons could have done differently - that was actually the only minus we could think of). But the friendliness and helpfulness of the staff made everything just perfect. Excellent value for money!

Thank Esa S
Greater Perth, Australia
Reviewed 16 December 2015

On this trip we wanted to stay on the other side of Paris and chose Le Citizen Hotel in the canal area. The managers spoke fluent English and were so obliging. The cooked breakfast was delicious and our room on the first floor was adequate for space. The windows were double-glazed and blocked traffic noise and there was a huge...

Thank abraxxas2016
London, United Kingdom
Reviewed 23 November 2015

Lovely area of Paris and a great hotel with polite and friendly staff which includes breakfast service. Really enjoyed our 4 days there and will definitely be back. Plenty to do in the area and a great vibe by the canal.

Thank Jonny M
Oberrohrdorf, Switzerland
Reviewed 16 November 2015

Since 1981 I've been to Paris at least once a year. With one or two exceptions I've never been to the same hotel twice. But to this one, I'll come back soon. Le Citizen Hotel is neither the most spectacular, beautiful or luxurios accomodation in Paris I've ever been to. But it is most certainly the one I've felt most...

2Thank Thomas L
Sophie B, Owner at Le Citizen Hotel, responded to this review

Dear Thomas, I am Sophie, the owner of Le Citizen hotel, and I am thrilled to read your lines. Thank you so much for being so supportive. As Parisians, we have the task of coming together as a society and showing solidarity and strength as a community. Life has to move on and we cannot let the terrorist bring us...

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Staying in Canal Saint-Martin

Neighbourhood Profile
Canal Saint-Martin
The tree-lined Canal Saint-Martin is the focal point of one of the most romantic and hip areas of Paris. Watch boats travel along the canal while lovers and friends take in the atmosphere from the banks or the bridges. Evenings see hoards fill the embankments to drink wine and enjoy good company. The colder days lead people to hipster bars, cozy restaurants, and concert spaces. Those who are more adventurous may explore hidden gems down nearby streets, from local bars to futuristic architecture. With its enriching mix of people of all ages and backgrounds, this neighbourhood has a dynamic, inspiring vibe.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
A Boutique Hotel with twelve rooms run by a team whose ultimate goal is that guests enjoy every moment of their visit. The building has been completely renovated from top to bottom, with aesthetic natural wood accents throughout. The quality of the accommodations includes top of the line beds, flat screen television with a vast choice of international channels, air conditioning, sound buffering and complimentary in-room services of WiFi, filtered water... ... more   less 

Additional Information about Le Citizen Hotel

Address: 96 quai de Jemmapes, 75010 Paris, France
Region: France > Ile-de-France > Paris > Canal Saint-Martin
Price Range: $209 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Citizen Hotel 3*
Number of rooms: 12
Reservation Options:
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Hotel Style:
#21 Business Hotel in Paris
#29 Family Hotel in Paris
#67 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Le Citizen Hotel staff and other travellers.
8 questions
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Questions? Get answers from Le Citizen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors give the best views!”
 of 5 bubbles ljb200, 26 Oct 2016 | Read review
“I love the CITY K room, with the bed facing the Canal”
 of 5 bubbles AnaMonteiro, 22 Oct 2016 | Read review
“Go high up and make sure the aircon works”
  • Bedroom 5
  • View from Room 5
 of 5 bubbles 539ChrisM539, 16 Aug 2016 | Read review
“Choose the larger suite for a King bed, bigger bathroom and overall space if you want it.”
 of 5 bubbles suzannajellis, 1 Aug 2016 | Read review
“Citizen apartment for parties of 5 or 6”
 of 5 bubbles B4474SJpauls, 26 Jun 2016 | Read review
5 of 5
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