The hotel has a great location and the staff was very kind. Rooms are well decorated in an old French way. The beds were not very comfortable. In view of the special offer, the price was fair for the location.
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The room, location and breakfast were brilliant. However it's the staff that took it to the next level. Stephane and Thomas were absolutely fabulous as were most of the staff with the exception of 1 grumpy man that seemed to be running breakfast on our...More
Dear All T, Thank you for choosing the Hotel Balzac for your recent visit to Paris and for taking the time to write this nice comment. When we read your full satisfaction then we feel that we have reached our main objective. We have, of...More
I am usually critical but Balzac Hotel surpassed all my expectations. From the amazing service by each member of staff I met and quick speed of room service, as well as cleanliness of room and the perfect distance from Champs Elysees (30 seconds walk), its...More
Dear SD1104, What a pleasure to read your highly appreciative feedback. We could not expect any better compliments!! We have passed on your message to the team as it represents the best reward to their main objective which is Guests’ satisfaction. We look forward to...More
My mother and I stayed at this boutique gem hotel back in Oct. Since it was fashion week we were lucky to book a 5*hotel anywhere at that time in Paris. We stayed for a week, for both of our birthdays, we have been taking...More
Dear Marija V, Never too late when reading such a highly appreciative feed-back. What a good idea to choose the Hotel Balzac to celebrate both birthdays and we are so pleased that your stay was up to your expectations. For the team this is the...More
Fantastic boutique 5 star hotel conveniently located one block from Champs-Elysee and two blocks from Arc de Triomphe. Staff was extremely accommodating. Slight disappointment with a rude guest who chose to have a phone conversation in the cocktail area via speakerphone. Front desk chose not...More
Dear Landman142 Thank you for sharing this appreciative comment about your stay at the Hotel Balzac and about the team. We are very sorry to hear about your unpleasant experience with this tactless guest. I have once again reminded front desk to follow my instructions...More
"We just found the standard room a bit small so went for an upgrade. Room style is very Louis XV and pompous..."