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Novotel Paris Les Halles is often commended for its peaceful ambiance, even amidst renovations, offering a cozy and modern atmosphere that travelers find welcoming. The cleanliness is generally celebrated, though there have been rare mentions of service lapses. Its central location earns high marks for convenience to attractions and dining, although opinions on value vary, with some guests questioning the cost relative to room quality.
While the rooms are deemed comfortable, concerns over air conditioning and space have been noted. The hotel's staff garners appreciation for their professionalism and helpfulness, enhancing the guest experience.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Noise level
Quiet
Service
Attentive
Amenities
Satisfactory
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Detailed Reviews
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In our stay at this hotel there was everything. When we arrived, the room we had chosen (an executive with a single sofa bed) proved too small for a couple and their 1.85 teen. Commenting on the reception if they could give us a little more, Elena, the girl who attended us, informed us that the ones in that classification were all the same, ideal for a couple with a small child, but little more. Difficult to stir three adults and their bags. He offered us to upgrade to another superior paying an increase. He accompanied us to show it and the truth that it was very worth paying a little more because the difference was important: a two queen bed room with a small room. All very cozy. Two types of pillows to choose from and comfortable mattresses, their bathrobes and slippers. The only stick, the bathroom, by comparison, is not very large and, besides, it has no plugs. You can't plug in a hair straightener, a razor, and worst of all, we found that inside the room itself, the plugs were limited to the two tables. No more, far from only mirror located in the room and bathroom. Commenting on it the next day at reception, they explained that it was due to the safety regulations in France and undertook to check the room to install some more plugs for older people that could provide more service. Our complaint, a day later, was also directed to the housekeeping service that did not replenish toilet paper, or water bottles. The restaurant, the only one we saw, on the ground floor (it was winter and we could not enjoy the garden), served dinner and breakfast. As positive points to say that the menu is not very big but it is all really delicious and are quick to serve. As a negative point, they do not have room service. You have to come downstairs if you want to eat dinner. Breakfast, in the same place, seemed short variety for a hotel of those stars and category. Breakfast in which, to my liking, the pancakes (very delicious), the croissanes (small but delicious) and the cook who prepared the eggs at the moment, were the stars of the buffet. It falls short of the juice offer (only two), although it does have a blender if you have humor and time to make one. The offer of savory is not too wide either. This over the weekend. On Monday we found that the supply of fresh bread was much lower and that the replenishment of juices and fresh fruit was slower and more disorganized. I don’t know if this is all because it was February and the variety increases in summer, but the hotel certainly seemed to be quite complete, so I was surprised. Otherwise, the hotel is very well located, within walking distance of the Pont Neuf and the Lovre. The only thing I can’t put a beat on (and for that reason it deserves the “very good” rating), is all employees, especially those at the front desk: Elena, Paulina, who attended us wonderfully well, willing at all times to give us a solution and/or explanation to our problems, as well as to the buttons. It was our first visit to Paris and I don’t know if other hotels in the same category could have the same or similar complaints, but I’ve traveled a lot to very different destinations to think that, in my opinion, those 4 stars should be worked a little more.
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I rarely leave a review on TA, I think I average about one per year - and I only write them when a place really impresses me. Hence.
My wife and I along with our two kids aged 9 and 6 stayed here the second weekend of December for three nights, Saturday to Monday. The purpose of our visit was twofold, a couple of days sightseeing in beautiful Paris and a day spent visiting Eurodisney.
So - location wise this hotel could not have been more perfectly placed had we done it by hand. The Chatelet - Les Halles metro station is on a short, direct line from CDG Airport, and to our delight, it is also on the direct line out to Disneyland. The cherry on the top is the fact that the hotel is quite literally 15 metres (and no roads needing crossing) from the Metro station entrance itself.
It is built at the meeting points of six or seven roads and thus there is a straight line walk to the Seine at Pont Neuf, Notre Dame, the Louvre etc. So slap bang in the middle of town - and with numerous restaurants, bistros and pavement cafes in every direction. We ate locally and - being Scottish - we were quite pleased too at prices cheaper than in Edinburgh and a lot cheaper than London. Quel surprise.
The hotel staff, and I mean all of them, were polite, helpful and kind. Lovely.
We were B&B and the selection was great, plenty of options and not the plain ‘Continental’ I feared. An omelette chef on hand and plenty of bacon and eggs if thats your thing. Fresh fruit, bread, cheese and cured hams to die for - its all there and all fresh.
Our room was an upgrade and whilst not exactly spacious (as is the way in Paris), it never felt cramped. We had a KS bed and a fold down settee for the kids. A lovely view out onto the street.
Ps - on the Monday visit to Disney, it was our daughters 6th birthday. One of the Staff must have noticed because - when we returned that evening - they had put up decorations in the room specific to a 6th birthday. C’est beau.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:No need to get the Metro, main sights are walkable. Get on the commuter bteaux-bus on the Seine...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Benjamin Guiffard, Service clients/Réception at Novotel Paris Les Halles
Responded Dec 21, 2023
Dear Damianbray, We would like to express our deepest gratitude for your exceptional and detailed review of your recent stay at the Novotel Paris les Halles. It is a great pleasure to read that your experience lived up to your expectations and that you took the time to share your satisfaction. We are delighted that the strategic location of our hotel has helped to make your visit to Paris and Disneyland as convenient as possible. The proximity of the Chatelet - Les Halles metro station, as well as our location in the heart of the city, were major assets in enabling you to make the most of your stay. Your praise for our warm, polite, helpful and friendly staff is particularly touching. We are delighted that you enjoyed our varied breakfast selection, including the opportunity to personalise your experience with an omelette chef at your fingertips. The special mention of the attention paid to your daughters 6th birthday underlines our commitment to making every stay memorable. It is a pleasure to know that our efforts helped add a special touch to this important day. We look forward to welcoming you back to the Novotel Paris les Halles on future trips to Paris. Thank you for choosing us and for your sincere praise. Warm regards, Benjamin Guiffard, Assistant room division manager
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I have always been aware that I am a very demanding customer. At Novotel Les Halles in Paris, all my expectations were far exceeded. Unbeatable cleanliness, the comfort of the room, equipped with a coffee machine with capsules of all kinds, a well-stocked minibar with free water always available, hairdryer and professional personal hygiene products, ironing board and iron. Particular note of appreciation for the comfort of the mattresses and the quality of the bedding. Conveniently located at the Chatelet les Halles metro exit, this modernly designed hotel is a ten-minute walk from the Louvre and Notre Dame. A heartfelt thanks goes to Han, Carine and Elena and to all the guys in the reception and restaurant, who have worked hard in welcoming and managing the gluten-free menu required for my mother also proposing different alternatives with extreme kindness. I highly recommend it, we will definitely return!!
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a standard hotel in a convenient location (walking distance) to most of Paris main attractions with the metro right out the front and major shopping centres at the rear. You can walk to Notre dame, Seine river, Louvre, LV Dream and if your fitter then me the opera district, Lafayette and the champs élysées.
Whilst we won’t stay here again as I’d rate it a 3 star property regardless of it’s actual rating, it’s not to our standard and the location wasn’t as nice as the Eiffel Tower area or others. However that is our opinion and it could suit those families, cost conscious people who like a Novotel standard room. The hotel did upgrade us to the actual room I did book through my travel agent where that booking was incorrect on arrival (my agents fault) so we can say thank you for that to the hotel. I can say the staff were good and if this is the area you like it’s ok. Filled with restaurants with half price cocktails daily and tourist food. A patisserie across the square.
Negatives Main big problem in Paris heat- no refrigerated air conditioning, they only have evaporated air conditioning. It doesn’t work I’m the heat, they got us a fan but we were very damp and uncomfortable. Cars can’t go there so taxis are a wait unless you walk to Main Street and you have to drag your bags up stairs and across the square.
Recommendations Classic room very basic, book a superior Ask the cleaning staff to not open the window when cleaning as all the hot air you spend a day getting cool escapes. Don’t expect staff to know what a “do not disturb” sign is as they come in as they please.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Benjamin Guiffard, Service clients/Réception at Novotel Paris Les Halles
Responded Dec 22, 2023
Dear Samanthajoanne1974, Thank you for sharing your detailed feedback following your stay at Novotel Paris Les Halles. We appreciate your insights, and we're glad to hear that you found our location convenient and that the staff were helpful. We apologize for any inconvenience caused by the absence of refrigerated air conditioning during your stay. Your feedback is valuable, and we will review our cooling systems to ensure our guests' comfort, especially during warmer periods. We appreciate your understanding regarding the location preference, and we're pleased that we could address the room discrepancy issue promptly. Thank you for acknowledging the efforts of our staff. Your recommendations and insights are essential, and we will use them to improve our services and facilities. We hope you enjoyed your time exploring Paris and its attractions. If your travels bring you back to Paris, we'd be honored to welcome you again and provide an improved experience. Warm regards, Benjamin Guiffard, Assistant room division manager
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The accessibility of the hotel is in a pedestrian zone, which means that we could be closest to parking Berger, and which makes it quite a drag with luggage, especially when you xeetthat my wife is a wheelchair user. Rooms are nicely cared for, we had a view of the courtyard, but that makes it difficult to open a window at night because of the noise of the cooling installations on the roof. Very friendly and helpful staff. The restaurant is not expensive at all, but the quality is also counterbalanced.
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Date of stay: March 2025Trip type: Travelled as a couple
Room Tip:Best vooraf bij hotel informeren naar ideale aanrijroute.
Er zijn in de buurt betere restaurants...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is perfect for visits to all the main areas and sites of Paris, especially with the Metro station within 20 metres of the Hotel. Strong advice – view your room prior to occupation. We were allocated a room on the fourth floor with a street view. Having booked an Executive Room, we were disappointed with its size and furnishings. The room had a Queen-sized bed and a sofa bed suitable for a small child. There was no desk facility to work at with only a low oval table with a mis-matched chair. The unit containing the Safe and Refrigerator was not positioned against the wall and encroached on the space in the room and the Refrigerator was not working. There was a closed shelf unit with a fabric door that was secured closed using magnets, however the wardrobe hanging rail was open to the room with no form of enclosure around it. The en-suite was adequate in size, however there was a minimal amount of space around the sink for in use toiletries. The sink has a design where it cannot be filled for use and only the reduced flow of running water direct from the tap is possible. There was adequate lighting and ventilation, and room service operated daily. On arrival the following were observed: Hairs sticking to the wall opposite to the shower beside the door at a height of 2 metres. There were two toilet roll holders, one of which was broken and obviously unusable. The toilet pan brush was broken and again obviously unusable. The ducting/fan in the shower was always silent and it was concluded that it was not functioning due to the amount of condensation on all the walls and surfaces after the shower was used. Carpets had heavy staining in several areas.
We booked through an agency and therefore understand that there could some confusion with the room specifications, however we did confirm at reception on arrival we had booked an executive room with a Queen-sized bed and street view as requested and confirmed by a previous email to the hotel. We are left with a disappointing opinion of Novotel standards and presentation.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Benjamin Guiffard, Service clients/Réception at Novotel Paris Les Halles
Responded Sep 2, 2024
Dear Tom, Thank you for your detailed feedback. We are truly sorry to hear about the issues you encountered during your stay, particularly regarding cleanliness and the furnitures, which is something we take very seriously. We understand how frustrating and disappointing this must have been, and we sincerely apologize for falling short of your expectations. Please know that this does not reflect the standard of service we strive to deliver to our guests every day. We have shared your feedback with our housekeeping and management teams to ensure this situation is addressed and does not happen again. I would appreciate it if you could contact me directly at H0785-RD1@accor.com or by phone at +33142213131, so we can discuss your stay further. Kind regards, Benjamin Guiffard Assistant Room Division Manager
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We spent two nights in this conveniently located hotel in one of the most beautiful central districts of Paris. Getting there is made easier by having the metro right in front of the entrance, as well as the Les Halles shopping center right behind it, and the Pompidou center just a stone's throw away. The rooms are very modern and clean, and boast an open shower (with darkened glass), a set of pillows of your choice, but rather narrow spaces (but it fits). Opposite is a patisserie, La Parisienne, which boasts exceptional baked goods, as well as several baguette baking awards. A special mention to Paulo, one of the hotel concierges, who helped us a lot and gave us valuable information on transport, all in perfect Italian!
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Date of stay: October 2023Trip type: Travelled with family
Room Tip:La colazione la potete pure fare di fronte. La stanza 418 ha una vista sul tetto di les halles e...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this hotel almost a year before our June 2024 trip mainly because it's well recommended and reasonably priced (vs other 1st arr hotel options). The hotel was responsive to all my queries sent via Booking.com. I tried to book directly after we got our visas but they couldn't match the rate I got from Booking.com.
On the day of our check in, I was anticipating that the hotel will give us the worst room since we paid cheaper rates but no, Olivier even gave us an upgrade! Our room was bigger and had 2 sofa beds and was facing the quieter side of the area. The room was almost perfect --- spacious, wifi, aircon and heater running, comfortable beds. It lacked however a retractable clothesline and it could use more hooks and bigger bedside tables. I also found the shower floor quite slippery and could be dangerous especially since the shower area doesn't have railings.
Breakfast food was good and there are many choices but these are the same everyday (imagine eating the same breakfast spread for a week!). The location was great with the train station literally a few steps from the hotel. Getting a taxi/Bolt was also easy, sometimes though we'd walk to the main road (about 5mins) to make it faster/easier to get a Bolt. There is also a self service laundromat 5mins away from the hotel. We used this 2x and we were so grateful for the convenience.
The hotel is in a central location and you could walk to many spots to/ from the hotel.
Overall, I highly recommend this hotel for the location, rooms, food and service!
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Benjamin Guiffard, Service clients/Réception at Novotel Paris Les Halles
Responded Jul 6, 2024
Dear Guest, Thank you for your detailed and positive feedback! We are delighted to hear that you had a wonderful stay at Novotel Paris Les Halles and that our location, rooms, food, and service met your expectations. We are glad that you found our hotel responsive and accommodating, and it's great to know that Olivier was able to provide you with an upgrade. Your suggestions regarding the room amenities are appreciated and will be taken into consideration for future improvements. We appreciate your honest feedback about breakfast and understand the need for variety. We will certainly look into offering more diverse options to enhance our guests' experience. It's wonderful to hear that you found our location convenient for transportation and nearby services. We are grateful for your high recommendation and look forward to welcoming you back on your next visit to Paris. Warm regards, Benjamin Guiffard, Assistant room division manager
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To begin with, the location is excellent so you can do everything on foot, and if you need it there is a metro line right outside the door.. Good sized bedrooms and bathrooms.. Breakfast was very varied and I thought it was worth the value for money, children under 11 do not pay. There is free ice cream from 2pm to 6pm, the kids love it!!! The entire team is very helpful, but the highlights are Paulo and Karl, who speak Portuguese and go to great lengths to help guests.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel for a family of 4. We stayed 4 nights in June, 2023. The we made a note on our reservations that we had 2 children traveling with us and the staff decorated the room with balloons and provided coloring pages and color pencils for the kids. Alejandro made quick work of our check in and helped book a river tour to give us an overview of the city. The room was clean and comfortable. We were in 414 and had a great view to Sacre Coeur. Blackout shades made it easy to put the kids to bed and keep them asleep with the late sunsets. Molton Brown products were provided for the shower and the toilet is separated from the rest of the bathroom. Only thing to note about the bathroom is that the tint on the glass is electronically controlled by a button in the shower. A bottle filling station is located in the fitness room, adjacent to the lobby. We didn't dine in the hotel but great brasseries and boulangeries are located just steps away. The location has almost direct access to Metro and RER trains and walking distance to many popular tourist locations. The location was really excellent. I would highly recommend the Novotel Paris Les Halles to families planning a trip to Paris.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Water bottle filling station is in fitness center. The boulangerie across the street is great for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Benjamin Guiffard, Service clients/Réception at Novotel Paris Les Halles
Responded Dec 22, 2023
Dear Ericjoeychang, Thank you for choosing Novotel Paris Les Halles for your family stay, and for taking the time to share your wonderful experience with us. We're delighted to hear that you and your family enjoyed your 4-night stay in June 2023. It's heartwarming to know that our team went the extra mile to make your stay memorable, from the delightful room decorations for the children to Alejandro's efficient check-in assistance and his help in booking a river tour for an overview of the city. We're pleased that you found your room clean and comfortable, with a great view of Sacre Coeur from room 414. Your feedback about the blackout shades and Molton Brown products is appreciated, and we're glad you found the electronic control for the bathroom tint convenient. We're also glad to hear that our location, with almost direct access to Metro and RER trains, contributed to the excellence of your stay. Thank you for recommending Novotel Paris Les Halles to other families planning a trip to Paris. We look forward to welcoming you and your family back in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Warm regards, Benjamin Guiffard, Assistant room division manager
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There are more places to choose from in the Paris area.
PRICE RANGE
C$458 - C$775 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel paris les halles hotel paris, accor paris les halles, paris novotel
LOCATION
FranceIle-de-FranceParis1st Arr. - Louvre / Halles Quartier / Les Halles
NUMBER OF ROOMS
285
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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