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Wonderful experience at this hotel. The staff, and in particular Osama, was extremely accommodating, friendly, and very pleasant to deal with. The nightly wine and cheese, and the free 24/7 espresso, were an unexpected bonus, and were so very enjoyable. Room was typically small as...More
Response from HotelMalesherbes, Responsable réception at Quality Hotel Malesherbes by HappyCultureResponded 4 weeks ago
All the staff of Quality Hotel Malesherbes is joining me to thank you for leaving such a lovely comment on Tripadvisor. Osama is on vacation, but he will be thrilled to read your message when he gets back.
We are a small boutique...More
We had no high expectations for this Hotel, given the great value and central location. To our surprise, it was a well presented gem with a lovely and very helpful staff. The Lobby is small but well decorated.
Our room was an acceptable size and...More
Response from HotelMalesherbes, Directeur général at Quality Hotel Malesherbes by HappyCultureResponded 7 June 2017
Dear Keesha T,
Thank you for such a positive review regarding our hotel. I am delighted that you enjoyed the room and our staff. Indeed, all our double rooms have a view over the Saint Augustin Church, which is unique and spectacular.
We are waiting...More
The hotel is under renovation and is not supposed to welcome clients: no wifi connection, the yogurt was expired, NO FORKS available for the breakfast, hot water tap was never fixed despite my several requests...
Despite the renovation of the rooms, they are very dark....More
Thank Cynthia K
Response from HotelMalesherbes, Responsable réception at Quality Hotel Malesherbes by HappyCultureResponded 12 May 2017
Dear Madame KORKMAZ,
Thank you for taking the time to express your feeling after your recent stay at Quality Hotel Malesherbes. We are very sorry to hear that your stay with us did not meet your expectations. We had a meeting with our breakfast staff...More
We booked this hotel for a family get away in Paris as the pictures looked very nice and the location was great. The first entrance to the hotel was such a disappointment as everywhere in the hotel was under construction, dusty and wet paint. Our...More
Response from HotelMalesherbes, Assistante de Direction at Quality Hotel Malesherbes by HappyCultureResponded 17 March 2017
Thank you for taking the time to share your experience. Your feedback is really important to us as it allows us to improve our services. It’s rather unfortunate to know that the stay did not match your expectations and we are sorry that...More
Checked in at night and central heating was not working, didn't come back on till the following evening. No TV connection either as rooms had just been refurbished and TV's had not been connected again. Renovation works going on too so very noisy during the...More
Response from HotelMalesherbes, Responsable réception at Quality Hotel Malesherbes by HappyCultureResponded 13 February 2017
First of all we would like to thank you for choosing Quality Hotel Malesherbes and sharing your experience.
I would like to start by expressing my deepest regrets toward the disappointment you had. Our rooms did not meet your expectations and I personally...More
US$91 - US$212 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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