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Citadines Austerlitz Paris

09/04/2017 10/04/2017
1 room 2 adults 0 children
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Citadines Austerlitz Paris
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129 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Wasaga Beach, Canada
Reviewed 1 September 2016

I was given the requested first floor room, facing the street which I could access via the stairs. No need for the elevator! All the staff were very helpful as usual. The location really works for me to walk to everything. I feel safe even being solo and female going out to all the great cafés and shops. I feel...

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Helpful?
Thank Ned4
muriel f, Gérant at Citadines Austerlitz Paris, responded to this review

Thank you for your feedback which will be shared with the team at Citadines Place d’Italie. Your feedback motivates us to do better to ensure that our residents have a warm and peasant experience. We look forward to welcoming you again.

Western Norway, Norway
Reviewed 20 August 2016

We visited with baby. They provided baby cot which we liked. Staffs were good and cooperating. We like the rooms. Only thing we ddnt like doors were making noise while opening which was bit annoying . otherwise we enjoyed our stay.

Review collected in partnership with this hotel
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Helpful?
Thank Arundhati P
muriel f, Gérant at Citadines Austerlitz Paris, responded to this review

Thank you for your feedback which will be shared with the team at Citadines Place d’Italie. Your feedback motivates us to do better to ensure that our residents have a warm and peasant experience. We look forward to welcoming you again.

Waterloo, Canada
Reviewed 20 August 2016

I was a little worried after reading some of the reviews of this hotel but our experience was very positive! (I got this hotel in a flight/hotel combination offer). The hotel is located on a quiet street with a metro station and small grocery store at either end. The staff were wonderful: very friendly and helpful. The room itself was...

Review collected in partnership with this hotel
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Helpful?
Thank Wendy Jean H
muriel f, Gérant at Citadines Austerlitz Paris, responded to this review

Thank you for your feedback which will be shared with the team at Citadines Place d’Italie. Your feedback motivates us to do better to ensure that our residents have a warm and peasant experience. We look forward to welcoming you again.

Province of Carbonia-Iglesias, Italy
Reviewed 17 August 2016

What I've appreciated the most is the staff who helped me to make my girlfriend birthday very special. In fact the personnel order on my behalf a deliciot chocolate cake and a good champagne bottle. Besides the staff hided the cake in the fridge while we outise and once we come back to our I had the chance to surprise...

Review collected in partnership with this hotel
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Helpful?
Thank Federico F
muriel f, Gérant at Citadines Austerlitz Paris, responded to this review

Thank you for your feedback which will be shared with the team at Citadines Place d’Italie. Your feedback motivates us to do better to ensure that our residents have a warm and peasant experience. We look forward to welcoming you again.

Oxford, United Kingdom
Reviewed 26 July 2016

We stayed in a one bedroom apartment for four nights. The size and comfort was good for four people (parents with two older teenagers) and we really enjoyed being able to eat out on the balcony/terrace both morning and evening. The kitchen area is small but was adequate for our needs. All the staff we met were really friendly, helpful...

Review collected in partnership with this hotel
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Helpful?
Thank Q4493CLianf
muriel f, General Manager at Citadines Austerlitz Paris, responded to this review

Dear Lian, Thank you very much for your recent feedback and for choosing Citadines Austerlitz for your stay. We were delighted with your feedback regarding your recent stay and have shared your compliments with our eam. We pride ourselves on the level of customer service that we provide at Citadines Austerlitz and feedback such as yours is most encouraging. We...

Fuengirola, Spain
Reviewed 13 October 2015

The hotel "Citadines Austerlitz Paris" is located a few metro stops from the centre of Paris. There are 2 metro stations close to the hotel - this is very convenient for those who stays there. The hotel is modern, not big, very clean and cosy. There are Studios & apartments with a kitchenette in the hotel, so guests can cook...

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Helpful?
1Thank olguita737
muriel f, Responsable réception at Citadines Austerlitz Paris, responded to this review

Dear olguita737, We do thank you for sharing your good experience at Citadines Paris Austerlitz. We look forward to welcoming you again at any one of our serviced residences.

Gouda
Reviewed 15 August 2015 via mobile

Room was spacious, but nothing like the ones in the pictures. I felt like I was sleeping in a jail room: no decor at all. Beds are comfortable and tv was fine. Free water, coffee and tea which was nice. No air conditioning or fan. Will not return.

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2Thank Liekehanna
muriel f, Responsable réception at Citadines Austerlitz Paris, responded to this review

Dear Liekehanna Thank you very much for taking the time to tell us about your recent stay. The residence does not have air conditionning. Do not hesitate if you chose Ctadines Austerlitz again to ask reception for a fan. We can provide some.

Monterosso al Mare, Italy
Reviewed 1 August 2015

A little off the beaten track but the Metro is close and easy to get about and makes up for it. The room was small and very hot no air conditioning or fan. Lucky we had a balcony room and could open it to cool the room. Bathroom small the toilet shares the same space as the water heater. The...

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Helpful?
1Thank Tk201565
muriel f, Responsable réception at Citadines Austerlitz Paris, responded to this review

Dear Tk201565, We do thank you for your feedback. We do regret if you spent a mitigated stay. We are aware that we have known some exceptionnal warm weeks last summer.

Tampa, Florida
Reviewed 7 June 2015

Working class neighborhood. Good access to Tube (underground). We got around quite well. Hotel is not managed. Staff is useless. Do not know anything. Rooms are poorly equipped. I broke a glass. Nothing in the room to clean up glass. Staff brought us a vacumn cleaner and no broom to pick up big pieces. cable TV had CNN and BBC...

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Helpful?
2Thank Bill S
muriel f, Responsable réception at Citadines Austerlitz Paris, responded to this review

Dear Bill S Thank you for taking the time to write this review. We apologize that we were unable to make you feel more at home and comfortable. Helicopters are not usual but could provide from the Hospital situated not far from the residence. We hope that you would reconsider staying with us again, giving us another opportunity to serve...

Tulum
Reviewed 7 January 2015 via mobile

Our travel agent booked this hotel for us, but we believed it was a mistake. Being my second time in Paris, I knew we were far from where we wanted to stay. It was late so only the security guard was there, but he was willingn to help us and gave us lots of comfort. When I woke up next...

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Helpful?
1Thank Andrea Patricia M
muriel f, Manager at Citadines Austerlitz Paris, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our team but we are sorry that you did not like the area and find it to far. Once again we hope that we will have the pleasure of welcoming you again in...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located halfway between the Seine and Place d'Italie, close to gare d'Austerlitz and Pitie-Salpetriere hospital, this 3-star establishment is directly accessible through a garden and offers 50 apartments in over 6 floors; with 2 One-Bedroom apartments and 48 two-person Studios, including 32 Studios with a double bed, 15 Studios with twin beds and 3 Studio equipped for disabled guests. In Studios, choose either the twin beds or a double bed. In apartments, there are sofa beds in the lounge area and a double bed in the bedroom. ... more   less 

Additional Information about Citadines Austerlitz Paris

Address: 27 rue Esquirol, 75013 Paris, France
Region: France > Ile-de-France > Paris
Price Range: $121 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Austerlitz Paris 3*
Number of rooms: 50
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Also Known As:
Citadines Austerlitz Hotel Paris
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Austerlitz Paris staff and other travellers.
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Questions? Get answers from Citadines Austerlitz Paris staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“improve internet conenction”
 of 5 bubbles pgrootaert, 16 Oct 2016 | Read review
“It seems renovated recently, and I feel the interior is modern. It is a nice room.”
 of 5 bubbles yoshiy, 21 Sep 2016 | Read review
“First floor easily assessible. Street front sunny but maybe noisier.”
 of 5 bubbles Ned4, 1 Sep 2016 | Read review
“Keep like this time”
 of 5 bubbles Y6593TJfedericof, 17 Aug 2016 | Read review
“It is better to have higher floors with views.”
 of 5 bubbles olguita737, 13 Oct 2015 | Read review
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Prices are for 1 room, 2 adults
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