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Mercure Paris Centre Tour Eiffel

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4,234 Reviews from our TripAdvisor Community

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Showing 2,434: English reviews
FRANCE
Reviewed yesterday NEW

3 night in a confortable Room , clean and spacious for this category. Not really 4 star : plastic synthétic bathroom , shower gel dispenser , towel of meduim quality. Breakfast with good product but not enough choice

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Helpful?
Thank Zailachi
Baltimore, Maryland
Reviewed yesterday NEW

I visited Paris this month for 4 days. The weather was overcast and cool, but Paris is still a beautiful place. My daughter and i stayed at Mercure near the Eiffel Tower. I could not see the tower from my room, but as soon I walked out of the hotel I was treated with a beautiful site. The hotel itself...

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Helpful?
Thank todd g
Melbourne, Australia
Reviewed 6 days ago NEW

Booked this hotel in October, direct with the website as they claim to beat any other price you find by 10% - all you have to do is email them screenshots using the form on the website. Turns out this is a total lie. When I hadn't heard anything by mid-December for my stay in January, I emailed them. Didn't...

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Helpful?
Thank rebekkap
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear rebekkap, Thank you for taking the time to write a review of our property. We are attached to the quality of service delivered to our guests, and this is why we are grateful for this return of experience you sent us. Be sure that our teams have been informed about your feedback, and that actions will be planned in...

Oakland, California
Reviewed 1 week ago

We just returned from a 7 night stay at Hotel Mercure Eiffel Tower & overall, I was very satisfied. We had a standard room with a view of the back of the building, facing a quiet street & some other Hotels. The lobby & entry were nice, the elevators were in good condition, the Hotel was clean & it felt...

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Helpful?
Thank M G
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear M G, Thank you for your positive and complete review following your recent stay here at the Mercure Paris Centre Tour Eiffel. What an absolute delight to read such positive comments, especially regarding our staff. I am pleased to read that you enjoyed your stay, making the most of our convenient and central location and the facilities that we...

Sydney, Australia
Reviewed 1 week ago via mobile

We loved our 4 night stay. You must book a privilege room suite with Eiffel Tower view. We opened our curtain on arrival and could barely believe our eyes. There was the tower!!! Very comfortable room - on the small side but so is everything in Paris. Wonderful shower facility. Complimentary drinks at mini bar appreciated. The doormen were wonderful,...

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Helpful?
Thank Popsters
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Popsters, Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris Centre Tour Eiffel. What an absolute delight to read such positive comments, especially regarding our staff and in particular the reception. It will be a real pleasure to share your kind words with them, such praise is always highly rewarding...

Reviewed 2 weeks ago

Booked for the hotel, I rang them a few days before hand if we could check in early, I was told it was fine. When we turned up, was told to came back in 2 hours timer (3pm Paris time). After 2 hours sight seeing, came back, the room still wasn't available and waited for another hour before we could...

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Helpful?
Thank Vien N
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Vien N, Thank you for taking the time to write a detailed review of our property. Please accept my deepest apology for the inconvenience you experienced at check. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Again, I do apologize and regret that...

Reviewed 2 weeks ago

Second time staying at the Mercure Paris Centre Tour Eiffel and it was even better than the first. The hotel had made small upgrades to the superior room bathrooms, lobby and the elevators since our last visit. This was a nice touch for somewhere we already think of as perfect. I would recommend to anyone looking for a central hotel...

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Helpful?
Thank Martin O
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Martin O, Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris Centre Tour Eiffel. What an absolute delight to read such positive comments. I am pleased to read that you enjoyed your stay, making the most of our convenient for your second stay and central location and the facilities that...

St. Gallen, Switzerland
Reviewed 2 weeks ago

This is a wonderful place to stay in Paris, I could rest quietly after the very long walks, it's also pretty clean. I loved breakfast and coffee! It was a really nice place from where you can walk to the tower and enjoy the view. Very recommended!

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Helpful?
Thank Lena0784
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Lena0784, Thank you for your wonderfully positive review following your recent stay here at the Mercure Paris Centre Tour Eiffel. I am pleased to read that you enjoyed your stay, making the most of our convenient and central location and the facilities that we have on offer here in the hotel. I sincerely hope that we will have the...

Launceston, Australia
Reviewed 2 weeks ago via mobile

First trip to Paris. Received a complimentary room upgrade on arrival which included free mini bar. Unfortunately the mini bar was empty when we arrived at be room. When eventually filled it included softdrink and water which wasn't refilled as described in the provided information in the room. The hotel was within walking distance of the Eiffel Tower and most...

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Helpful?
Thank Johnybayles55
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Johnybayles55, Thank you for taking the time to share your experience with us following your recent stay here at the Mercure Paris Centre Tour Eiffel. I am pleased to read that you did enjoy your stay and appreciated the upgrade. However I do regret to learn of the inconvenience regarding the mini bar. Please be assured that your comments...

Reviewed 2 weeks ago via mobile

Stayed here for a mini-break to Paris and was everything we needed. Friendly, helpful, multi-lingual staff. Clean and modern room. The bathroom was a little small but that is to be expected from a hotel in the centre of Paris. Breakfast was a little pricey but a good selection. A stone's throw from the Metro station and RER station and...

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Helpful?
Thank PierreMalmaison
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear PierreMalmaison, Thank you for sharing your experience in our hotel on TripAdvisor. It is always a pleasure to read that our guests enjoy their stay with us, the hotel facilities and our location. We hope to have the pleasure to welcome you back soon at the Mercure Paris Centre Tour Eiffel. Sincerely, Eric Rajaud - General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A few steps from the Eiffel Tower and the Trocadero, the Mercure Paris Centre Tour Eiffel is a 4 star hotel to discover, in the center of Paris. Completely renovated, the hotel offers contemporary and functional rooms with free WIFI. For a business trip, family or a romantic weekend in Paris, the hotel offers standard rooms, Privileges rooms and Junior Suites some with views of the Eiffel Tower. ... more   less 

Additional Information about Mercure Paris Centre Tour Eiffel

Address: 20 rue Jean Rey | Cedex 15, 75015 Paris, France
Region: France > Ile-de-France > Paris
Price Range: $198 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Centre Tour Eiffel 4*
Number of rooms: 405
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Travelocity, Priceline and Jetsetter so you can book your Mercure Paris Centre Tour Eiffel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Paris Suffren Tour Eiffel Hotel Paris
Mercure Tour Eiffel Suffren
Hotel Style:
#278 Luxury Hotel in Paris
#425 Family Hotel in Paris
#454 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Centre Tour Eiffel staff and other travellers.
147 questions
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Questions? Get answers from Mercure Paris Centre Tour Eiffel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a stroll over to Champs De Mars for a picnic.”
 of 5 bubbles MG431, 10 Jan 2017 | Read review
“It's worth the upgrade to superior rooms for the mini-bar and bathrobes”
  • Privilege room with bathrobes & slippers
 of 5 bubbles martino693, 3 Jan 2017 | Read review
“High floor & take an upgrade for a view if you have the choice.”
 of 5 bubbles LiamJMcWee, 29 Dec 2016 | Read review
“get breaky an Wifi inc in ur deal...... and get high as possible..”
 of 5 bubbles deanc163, 7 Dec 2016 | Read review
“Choose a high room with Tower view, so worth it.”
 of 5 bubbles 2Southerners, 3 Dec 2016 | Read review
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