Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Aujourd’hui géré par le groupe hôtelier Rosewood Hotel Group, l’Hôtel de Crillon figure parmi les hôtels les plus mythiques du globe et constitue un monument emblématique et intemporel du paysage parisien.
Bâti en 1758 à la demande du roi Louis XV par le plus illustre architecte de son époque, Ange-Jacques Gabriel, il a ensuite servi de résidence particulière à la famille du Duc de Crillon avant de devenir une résidence hôtelière en 1909. Au fil du temps, cet hôtel de légende a fasciné des générations d’hôtes et accueilli des familles royales, des chefs d’État et d’intellectuels attirés par la Ville Lumière.
Situé au cœur de Paris, au 10, Place de la Concorde, l’Hôtel de Crillon compose les nouveaux chapitres l'avenir à la lumière de son prestigieux passé.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This was our first visit to the property, based on a recommendation from a dear friend in Madrid.
The property is located adjacent to the Place de la Concorde in a superb location close to the main luxury shops but also many of the key museums.
Despite its palace status, it is quite unassuming and is one of the smaller top hotels with 120 rooms and suites.
As you enter the grand building, the reception is a discrete room with leather chairs and mahogany desks and you are greeted and welcomed in a very relaxing environment. We were fortunate that the suite was available and whilst the formalities were arranged, the room was ready. As it was our first visit we were given a tour of the hotel and this property feels a little more cosy and in some areas less grand, pompous than other palace properties.
The property has several inner courtyards which during the summer provide outdoor dining facilities but, thoughtfully, for the guests they are closed so that it does not become too noisy in the evenings.
The courtyards serve the Jardin D’Hiver and also the Nonos restaurant.
A quite pleasant feature of the hotel is that there are all ranges of culinary experience ranging from L’Ecrin, their Michelin restaurant, Jardin D’Hiver which has excellent food through to Nonos and finally Butterfly Patisserie.
This is quite agreeable as it allows guests to not only have fine dining but also to have more informal dining at the Butterfly Patisserie.
The Rooms
The hotel, although adjacent to the Place de la Concorde, has most of its rooms situated facing the inner courtyard or a very quiet side street.
Each room is decorated individually and even though it is part of the Rosewood, the hotel goes out of its way to ensure there is a little personal touch of authenticity in each of the rooms. In other words, you do not feel that you are part of a chain of hotels.
The higher floors have more light and airy experience and each of the rooms has a different décor so if you are a regular visitor you will probably have your favourite.
We were fortunate to be upgraded to a suite, which had a lovely marble bathroom, with a strong power shower and a very pleasant separate walk in wardrobe.
Quite noteworthy was the use of the luxury hanger maker, Toscanini, which very few hotels make use of.
The room was quiet, with a comfortable but firm bed, all the necessary technological arrangements and a separate, but discrete, coffee machine.
The suite itself overlooked the inner courtyard on the third floor which by day I could imagine would be slightly noisier during the summer with the atmosphere of the dining rooms on the ground floor.
The hotel was clear that these areas are closed in the evening to respect the guests’ privacy and quietness.
We are relatively new to the Rosewood Group, but understand that each property applies its own distinctive personal style and based upon our visits to date we very much look forward to our future bookings for the rest of the year.
We shall definitely return.
Read more
Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Ask for a high floor for a slightly better experience
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Billiard, Directeur général at Hôtel Du Crillon
Responded 2 weeks ago
Dear Deliciae-iter, Words may be not enough but we offer you our warmest thanks for your truly appreciated and valued detailed review further to your recent stay at Hôtel de Crillon, A Rosewood Hotel. It was our very true pleasure to welcome you in Residence among us and your heartfelt words are our best reward and a strong token of motivation for all of us. We shall definitely look forward very much of your return in a foreseeable future and remain, in the meantime, at your entire disposal to arrange all the tailored details of your next getaway in the heart of The City of Lights. Best regards, Vincent Billiard, Managing Director and Regional Vice-President
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel de Crillon If we could, we would give Hotel de Crillon 6 stars. Everything was perfect from the moment we arrived. The entire hotel is an architectural and design gem. You have check-in in a private room with the option of a welcome drink. Our room was ready on time, beautiful and clean. There is a coffee and tea set, minibar, fruit and sweets in the room. The bathroom had a wide range of toiletries with a very interesting design. We really appreciate the correct size of the bathrobes (smaller sizes) and the Dyson hairdryer. The bathroom has a small TV built into the mirror, so you can watch TV from the bathtub. During our stay, we also visited the wellness area, which has an incredible design. There is a steam sauna, a Finnish sauna, a swimming pool and relaxation chairs. Available is an extended range of toiletries in the dressing room. In the wellness area you will find many snacks in the form of fresh and dried fruit, tea, coffee, cereal bars, biscuits, water and lemonade. There is a staff by the pool who will take care of your comfort. We felt very good and had a great rest. We booked our stay with breakfast, which are in the iconic Jardin d' Hivre restaurant. There is a menu (not a buffet) from which you can choose whatever you like. The menu is extensive, including Benedict eggs, avocado toast, fresh orange juice. This restaurant also serves lunch, afternoon tea and dinner in the form of tapas and desserts (you can read more about Jardin d'Hivre in our next review). During our stay, we also visited the beautiful Bar les Ambassadeurs (you can read more about the Bar in our next review), which belongs to the hotel. You can communicate with the staff via whats app the whole time, the service is very fast and all the employees are perfectly organized, which we have never seen anywhere else in such a form. Thanks for the highest level of care. We will definitely be happy to come back here. More on instagram @larmarluxury.
Read more
Date of stay: November 2024Trip type: Travelled as a couple
Room Tip:We recommend booking the hotel restaurants in advance if you are interested in lunch or dinner.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Billiard, Directeur général at Hôtel Du Crillon
Responded Nov 29, 2024
Dear Larmar Luxury, We warmly thank you for your heartfelt and detailed 6* review further to your recent memorable stay in your favourite Parisian Residence. We were truly delighted to share with you a part of our iconic magic and we already all look forward very much to welcome you back soon in the heart of The City of Light for a new tailored experience. In the meantime, we remain at your entire disposal at @rosewoodhoteldecrillon for any further assistance you might need and we take the opportunity of this answer to offer you once again our sincerest thanks for your valued and appreciated trust. Best regards, Vincent Billiard, Managing Director and Regional Vice-President
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are frequent visitors to this hotel, and find it difficult to fault the overall experience of staying here. If any issues arise they are dealt with quickly with politeness and elegance. The wonderful location gives easy access to many of Paris’s major attractions, including shopping and sightseeing. The property is maintained to an extraordinarily high degree, and staff are consistently delightful to deal with. Having a swim in the gorgeous hotel pool is a must, as is having a drink in les Ambassadeurs, with its remarkably chic and historic interior. Unfortunately, the hotel still allows smoking in the internal courtyard, which detracts greatly from the breakfast and meal experiences. And there is also a smoking area just outside the front doors which allows smoke to enter the hotel and also the beautiful bar once again diminishing and cheapening the overall experience. (Let’s hope that the management will remedy this.) Despite this the Crillon is very highly reconvened.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Billiard, Directeur général at Hôtel Du Crillon
Responded Sep 22, 2023
Dear RD793, Thank you so very much for this very "wonderful" detailed review further to your recent visit in your favourite Parisian Residence. We were delighted to welcome you back in our Mansion and we are definitely looking forward very much to continue to share with you our iconic magic. In the meantime, we remain at your entire disposal if needed and we take the opportunity of your heartfelt comments to extend you our sincerest thanks for your appreciated and valued loyalty to Hôtel de Crillon, A Rosewood Hotel. Best regards, Vincent Billiard Managing Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For over 20 years, we stayed at the Hotel Ritz 95% of the time while in Paris almost every year. Though it is beautiful and iconic, you would think somebody would know us over there by now. I usually see people constantly being scrutinized by security, wondering whether they belong there or not. I convinced my husband to finally try a new hotel. After many referrals, we decided to try Hotel de Crillon. It was the best move we’ve ever made! Though there is plenty of security, guests feel welcome and appreciated. The same goes for the friendly in-room dining staff and bellmen. We thoroughly enjoyed our champagne and caviar while listening to a wonderful female band at their elegant bar, Les Ambassadeurs. The lobby allows for both privacy and comfort, with an artist’s work showcased (I think I saw this artist featured at Art Basel in Miami this past December - Daniel Arsham?). Our room was perfect…the most comfortable bed and luxurious sheets, a beautiful box containing specially wrapped toiletries, the large bottles of Evian or Vittel water by the bedside, and our delicious breakfast of scrambled eggs with smoked salmon. The housekeeping staff need to be applauded because they pay attention to every detail. My sink was draining slowly, but I was too tired to complain. I was wondering if the housekeeper would catch it, and after the first cleaning, it drained perfectly. I left my personal toiletries in the corner of the sink, and the housekeeper lined them up perfectly from tallest to shortest, with labels facing forward. While waiting for our taxi, the doorman brought us to a lovely quiet area where we could have a drink if we wanted while waiting for our taxi just five minutes away. The Hotel de Crillon is a most beautiful and exquisite place to stay, providing six-star service, if there was such a rating. Bravo, Hotel Crillon! Well done!
Read more
Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Billiard, Directeur général at Hôtel Du Crillon
Responded Nov 4, 2022
Dear Senenne P, Sincere and warm greetings from your new iconic Parisian Residence! On behalf of all the teams of Hôtel de Crillon, A Rosewood Hotel, I would like to sincerely thank you for your trust for having chosen us during your last stay in the heart of The City of Light. Your powerful and detailed words are more than an award for us! They are a very strong token of motivation for all of us to daily continue to deliver this unparalleled luxury quality of service. All the associates and myself are more than eager of the opportunity of your next visit for another memorable and magical journey among us. Once again, thank you so very much for your truly valued, appreciated and heartfelt comments. Remaining personally at your entire disposal for any further assistance you might need, With very best regards, Vincent Billiard - Managing Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As someone with a deep appreciation for the little things, this hotel had me grinning from ear to ear. The handwritten welcome note, the perfectly fluffed pillows, the locally sourced toiletries - every detail sang of bruh. this place is NEXT LEVEL. deadass, i've never experienced anything like it. the crew here? straight up GOATS. everything's clean af and bougie, but like, in a good way. ngl, i'm shook. if you're not staying here, wyd?thoughtfulness. The staff remembered my name and my coffee preference from day one. It wasn't just a stay; it was a masterclass in the art of hospitality.
Read more
Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Billiard, Directeur général at Hôtel Du Crillon
Responded Nov 13, 2024
Dear booneb879, We warmly thank you for what it not "just a feedback" but "a masterclass in the art of [review our property]" further to the recent memorable experience you had at Hôtel de Crillon, A Rosewood Hotel. It was a very true pleasure to welcome you and share with you this tailored journey in the heart of The City of Light. Your genuine words are highly appreciated as they are a strong token of motivation for all of us and we already look forward very much to welcome you back in a foreseeable future at the iconic 10, Place de la Concorde. In the meantime, we remain at your entire disposal to arrange all the details of this second visit. Best regards, Vincent Billiard Managing Director and Regional Vice-President
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently spent 4 nights at the Hotel de Crillon in a Grand Premier Suite. This is the best room category before you get to the named suites. While the suite was very pretty, it was quite tiny. I was in Paris several times during this trip and on other occasions stayed at the Plaza Athenee and The Ritz, all at similar price points. The Crillon accommodations were not on a par with either of these hotels; in both cases the suites were considerably larger.
It was the hotel's pettiness in other small things that really got to me. As we all know, the hotel industry's latest rage is to pretend to be ecologically conscious and generally ask the guest to place a card on the bed if a sheet change is not required. We know that this is a flagrant attempt to save money, the environment be damned. At the Crillon, the guest must place the card on the bed in order to have the sheets changed. Who can remember to place a card on the bed when they are racing out to see all that is Paris? Remember, we're talking about a suite in the range of 3,600 Euros per night. Another tiny but annoying matter was turndown service. The night maid would come in and remove all of the dirty towels, but not replace them with new clean ones; that appeared to be the job of the day maids.
On a high point, the L'Ecrin restaurant, a small space hidden inside the ground floor, is a gastronomic gem which will succeed despite its pretenses of creating a meal around the wine chosen. I am not partial to wine, but the food was excellent.
The Crillon was my late parents' hotel of choice in Paris, and it was mine as well in my younger days. Sadly, Rosewood has spent a lot of money on the place, but the dedication to hospitality appears to have gone. I won't be returning.
Read more
Date of stay: July 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Billiard, Directeur général at Hôtel Du Crillon
Responded Aug 12, 2022
Dear AndyPBNYC, We truly thank you for your very detailed and more than precious review. As you may imagine, when a valued guest comes to experience the magic of Hôtel de Crillon, A Rosewood Hotel, "good" is not enough for us. Therefore, we extend our deepest apologies for all the shortfalls encountered which did not allow you to enjoy your whole journey among us as much as you have been delighted by our fine dining restaurant l'Écrin. At your convenience, we kindly invite you to contact our Guest Relations Department -crillon.guestrelations@rosewoodhotels.com - 00 33 1 44 71 15 00 - in order we discuss further about what happened. With the sincere hope to be able to regain your trust for your next Parisian stay and to still be your "Home Away From Home" from generation to generation, Best regards, Vincent Billiard - Managing Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Two of us went there on December 21, 2023. Without a reservation for the pastry shop (unlike tea time in the winter garden) we were very kindly seated, (be careful, the place is quite contained and fills up very very quickly, after 5 p.m. it is possible that it will be full. (Approximately and from memory, around twenty places) we tasted the hot chocolate (very thick and very delicious especially as long as it is very hot but be careful of burning your tongue) the finger yuzu mandarin (fine and light) the marbled flank (very pleasant and fresh flaky, also very delicious) and the tarte tatin (apple literally melting in the mouth) To summarize, fine desserts with a well-balanced sweet taste, an intimate place and impeccable service at the venue. Small disappointment, they no longer had any mini Christmas logs, but that's the price of fresh food! We will return with pleasure!
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:L'accès de la pâtisserie est à l'arrière du bâtiment, et il est préférable (notre expérience) de...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was floored by the intense beauty of this hotel. They spared no expense. I came in for the Cake Boy Pop-Up of desserts. The confectionary treats were over the top and the small boutique room was beautifully decorated. This was such a special experience that I would highly recommend.
Read more
Date of stay: April 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:It is in a great location close by to the Jardin des Tuileries.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Billiard, Directeur général at Hôtel Du Crillon
Responded Aug 22, 2023
Dear emilymJ8932DG, Thank you so very much for this "exquisite" review further to your recent visit in our pastry shop: Butterfly. All the talented Team of Hôtel de Crillon, A Rosewood Hotel are already looking forward very much to welcome you back in a foreseeable future and remain at your disposal if needed. With best regards, Vincent Billiard Managing Director
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A childhood dream to stay in this storied architectural Parisian masterpiece. The Rosewood service added to this jewel made the experience perfect. The hotel, while respecting the historic heritage of the building, does have a welcome contemporary feel. When having breakfast, ask to be sitted in the magnificent bar room (I forgot the name) which is used for overflow. The regular breakfast room is gorgeous too and has great outside light, but that bar room is something else. We stayed in one of their smallest suite, the LR was on the small side but everything that was needed was there. View was on side street, with enough light. Oddly, the lighting in the entrance, dressing area, and even bathroom was very dimmed, by design it seemed. To the point that it was a tad difficult to pick the right clothes. Minor issues in the suite were solved promptly for the most part, so not worth mentioning them here. Swimming pool is a dream, albeit on the small side for a hotel of that category. Only slight shadow to this otherwise great stay: The hotel seems to often host foreign presidents and dignitaries, and when a huge crowd of people is allowed in the lobby, waiting to welcome their president, the staff of the hotel will ask you to step aside and find an alternate way to reach your room. That just didn't feel right. Yes that President was a guest, but none of his welcoming committee members were, so why should my son and I be denied our walk through the lobby... Small detail overall and to be fair, what are the chances... This was indeed a wonderful stay and we would not hesitate to come back if the opportunity presents itself again.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Billiard, Directeur général at Hôtel Du Crillon
Responded Jun 13, 2024
Dear JhrNYC, We would like to thank you for sharing your "magnificent" review further to your recent journey in Residence with us at 10, Place de la Concorde. We are sincerely honoured to know that we have been able to realise your "childhood dream" thanks to our iconic magic and your genuine words are truly valued and appreciated. Besides, please be assured that your "slight shadow" has been also well taken into consideration as the full and entire satisfaction of our guests is our utmost priority. Therefore, your comment will help us a lot to always improve our quality of service and be in perfect appliance of the very high luxury standards we daily strive to adhere. From our bar Les Ambassadeurs to our haven of peace with our indoor swimming pool, all the dedicated Team was really delighted to welcome you and already look forward very much of the opportunity of your next visit in a near future at Hôtel de Crillon, A Rosewood Hotel. Remaining at your entire disposal to arrange all the tailored details of your new memorable getaway in the heart of The City of Lights, Best regards, Vincent Billiard, Managing Director and Regional Vice-President
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As someone with a deep appreciation for the little things, this hotel had me grinning from ear to ear. The handwritten welcome note, the perfectly fluffed pillows, the locally sourced toiletries - every detail sang of thoughtfulness. The staff remembered my name and my coffee preferencI was immediately struck by the seamless blend of efficiency and warmth. The staff operated like a well-oiled machine while maintaining genuine human connections. The atmosphere struck that perfect note between sophisticated and welcoming. Every corner seemed designed to enhance the guest experience, whether for business or leisure.e from day one. It wasn't just a stay; it was a masterclass in the art of hospitality.
Read more
Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Billiard, Directeur général at Hôtel Du Crillon
Responded Nov 29, 2024
Dear eduarde125, We warmly thank you for your sophisticated detailed review further to your recent memorable stay in your favourite Parisian Residence. We were truly delighted to share with you a part of our iconic magic and we already all look forward very much to welcome you back soon in the heart of The City of Light for a new seamless experience. In the meantime, we remain at your entire disposal at crillon.reservations@rosewoodhotels.com or +33 1 44 71 16 00 for any further assistance you might need and we take the opportunity of this answer to offer you once again our sincerest thanks for your valued and appreciated trust. Best regards, Vincent Billiard, Managing Director and Regional Vice-President
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear OnAir05911651744,
Hôtel de Crillon, A Rosewood Hotel of course!
Our highly talented Crillon Reservation Team is at your entire disposal to propose you our best offer and the most appropriate accommodation according to your needs and wishes.
With the sincere hope to welcome you soon at 10, Place de la Concorde,
Best regards,
Vincent Billiard - Managing Director
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
