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All reviewsprivilege roomeiffel towermetro stationriver viewminute walkfrench breakfaststandard roomstayed here for nightscroissantsfantastic hotelquiet locationlight sleeperchecking outenjoyable staybooked this hotelcomfortable hotelwould definitely stay here again
Location is a little misleading as it took us 20 minutes to walk to the Eiffel Tower.
Staff are really friendly and helpful.
No small face towels in this hotel.
I can't really recommend it as it wasn't what I expected as an Accor Hotel.More
Thank A TripAdvisor Member
Response from Gwenaëlle C, General Manager at Mercure Paris Tour Eiffel Pont MirabeauResponded 3 weeks ago
First I would like to thank you for your warm words about our staff and service. We try to make sure every guest enjoy their stay in Paris.
Though I am very sorry to read that small towels were missing in your room because...More
We stayed in a privilege room which was spacious and had everything you need. Bed was comfortable. Bathroom was lovely which had a big walk in shower. The toilet was in it's own little room which we thought was quite strange. Staff were friendly and...More
Response from Catherine T, Manager at Mercure Paris Tour Eiffel Pont MirabeauResponded 30 November 2017
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
no negatives about the hotel:
staff friendly & helpful
right next to metro and REC stations
mini supermarket and restaurants nearby
we spent 5 days here and it is a small city hotel - no restaurant (but knew this)
Thank Sarah B
Response from Catherine T, Manager at Mercure Paris Tour Eiffel Pont MirabeauResponded 24 November 2017
Thank you for the great review of our hotel!
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...More
This hotel is only small and we felt very looked after from the moment we arrived. We stayed for 5 nights and the room was a good size, clean, modern and overall very nice. The location isn't too bad - we usually walked down to...More
Response from Catherine T, Manager at Mercure Paris Tour Eiffel Pont MirabeauResponded 8 November 2017
Many thanks for this nice return after your stay at the Mercure Tour Eiffel Pont Mirabeau.
We apologize for the misunderstanding upon your arrival, and be sure that we have made every effort to prevent this problem in the future.
Hope to welcome...More
I visited this hotel in august staying for 3 nights for my birthday twice we had someone come into our room as they was given a key which i was appalled by. I then complained which staff said dont worry we will sort breakfast for...More
Response from Catherine T, Manager at Mercure Paris Tour Eiffel Pont MirabeauResponded 23 October 2017
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More
Response from MarianneMcfos | Reviewed this property |
Hi Joss F
There is a laundry 'Laverie' on 77 rue de javel , just an 8 minute walk from the hotel. This will be much cheaper as the hotel laundry services are expensive. When you leave the hotel turn right and walk down... More
Hi Joss F
There is a laundry 'Laverie' on 77 rue de javel , just an 8 minute walk from the hotel. This will be much cheaper as the hotel laundry services are expensive. When you leave the hotel turn right and walk down the street away from the river. I think the 2nd street on your right will be rue de javel - if not it's the next one down. 77 is on the left side of the street.
Hope this helps. As there is better things to spend money on other than laundry. 😀