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Mercure Paris Tour Eiffel Pont Mirabeau

749 reviews
#697 of 1,805 Hotels in Paris
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Traveller (198)
Room & Suite (83)
Dining (8)
Overview
  • Excellent41%
  • Very good40%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“privilege room”(34 reviews)
“eiffel tower”(153 reviews)
“metro station”(47 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (749)Write a Review
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Show reviews that mention
All reviewsprivilege roomeiffel towermetro stationriver viewminute walkfrench breakfaststandard roomstayed here for nightscroissantsfantastic hotelquiet locationlight sleeperchecking outenjoyable staybooked this hotelcomfortable hotelwould definitely stay here again
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1 - 5 of 434 reviews
A TripAdvisor Member
65
Reviewed 4 weeks ago via mobile

Location is a little misleading as it took us 20 minutes to walk to the Eiffel Tower. Staff are really friendly and helpful. No small face towels in this hotel. I can't really recommend it as it wasn't what I expected as an Accor Hotel.More

Thank A TripAdvisor Member
Response from Gwenaëlle C, General Manager at Mercure Paris Tour Eiffel Pont MirabeauResponded 3 weeks ago

Bonjour, First I would like to thank you for your warm words about our staff and service. We try to make sure every guest enjoy their stay in Paris. Though I am very sorry to read that small towels were missing in your room because...More

Reviewed 27 November 2017

We stayed in a privilege room which was spacious and had everything you need. Bed was comfortable. Bathroom was lovely which had a big walk in shower. The toilet was in it's own little room which we thought was quite strange. Staff were friendly and...More

Thank ajtraveller124
Response from Catherine T, Manager at Mercure Paris Tour Eiffel Pont MirabeauResponded 30 November 2017

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Catherine THEROND

Reviewed 22 November 2017

no negatives about the hotel: rooms clean beds good staff friendly & helpful right next to metro and REC stations mini supermarket and restaurants nearby we spent 5 days here and it is a small city hotel - no restaurant (but knew this) the only...More

Thank Sarah B
Response from Catherine T, Manager at Mercure Paris Tour Eiffel Pont MirabeauResponded 24 November 2017

Dear Sarah, Thank you for the great review of our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...More

Reviewed 7 November 2017

This hotel is only small and we felt very looked after from the moment we arrived. We stayed for 5 nights and the room was a good size, clean, modern and overall very nice. The location isn't too bad - we usually walked down to...More

Thank eleanorxx1
Response from Catherine T, Manager at Mercure Paris Tour Eiffel Pont MirabeauResponded 8 November 2017

Dear Eleanor, Many thanks for this nice return after your stay at the Mercure Tour Eiffel Pont Mirabeau. We apologize for the misunderstanding upon your arrival, and be sure that we have made every effort to prevent this problem in the future. Hope to welcome...More

Reviewed 20 October 2017 via mobile

I visited this hotel in august staying for 3 nights for my birthday twice we had someone come into our room as they was given a key which i was appalled by. I then complained which staff said dont worry we will sort breakfast for...More

Thank sammiie987
Response from Catherine T, Manager at Mercure Paris Tour Eiffel Pont MirabeauResponded 23 October 2017

Dear Sir, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Multilingual Staff
Room Service
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$131 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#168 Family Hotel in Paris
#371 Luxury Hotel in Paris
#401 Romantic Hotel in Paris
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$131 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#168 Family Hotel in Paris
#371 Luxury Hotel in Paris
#401 Romantic Hotel in Paris
Room types
Non-Smoking Rooms, Suites
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Traveller (198)
Room & Suite (83)
Dining (8)
Hotel & Grounds (111)
Bathroom (32)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
sammiie987
1 November 2017|
AnswerShow all 2 answers
Response from sammiie987 | Reviewed this property |
Iv contacted the company and they have ignored 5 of my emails
0
Votes
1Sprout1
17 October 2017|
AnswerShow all 4 answers
Response from Atul K | Reviewed this property |
Yes there is a hairdryer.
1
Vote
Joss F
21 July 2017|
AnswerShow all 3 answers
Response from MarianneMcfos | Reviewed this property |
Hi Joss F There is a laundry 'Laverie' on 77 rue de javel , just an 8 minute walk from the hotel. This will be much cheaper as the hotel laundry services are expensive. When you leave the hotel turn right and walk down... More
0
Votes
Room Tips
"Lovely rooms"
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"great location"
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"upper floors (7 or 8)"
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"Ask for a river Siene view"
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