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Hotel Soft

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1,058 Reviews from our TripAdvisor Community

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Showing 602: English reviews
Reviewed 6 November 2011

Hotel location is very good if travelling by Eurostar. Close to station. Lots of bistro in the area and a canal near by. The room we staid in was a bit warm when the weather outside was rainy and a bit humid. Breakfast is nice. Good value for money for a short stay.

Thank Gslml
Reviewed 1 November 2011

I got the hotel at a very good price, but tight from the beginning we were plagued by mistakes and confusion on the booking. Upon arrival the receptionist was very efficient and helpful and checked us in quickly. when i got to the room I found that my window faced a brickwall of a very small and dirty courtyard, but...

Thank cat-black
Summit, New Jersey
Reviewed 27 October 2011

The hotel is located 5 minutes by foot from the metro and train station Gare de l'Est. The staff is knowledgable and helpful. My backpack and passport were stolen in Paris while riding the train. The hotel receptionist Natalie was extremely helpful in extending my stay, contacting the police, and purchasing replacement items. She expressed genuine care about my predicament....

Thank Eran G
Reviewed 16 October 2011

I stayed three nights and found the hotel quite comfortable. The decor is casual contemporary and my solo room was decent-sized with a modern bathroom and both were exceptionally clean. The bed was quite comfortable and the hotel and streets quiet at night. Only disappointment was the free wi-fi didn't work in my fourth floor room. The two separate staff...

Thank reslifedan
Reading, United Kingdom
Reviewed 10 October 2011

For the price, we really enjoyed this hotel. Of course it's not the Ritz, and it's not trying to be, but it's friendly, clean, and everything you need for the weekend stay.

Thank TMBGitw
Southampton, United Kingdom
Reviewed 9 October 2011

The hotel is conveniently located close to Gare de l'Est and Gare du Nord (very handy for EuroStar travellers). Our room was small but tidy. The bathroom was large and well-equipped. The breakfast wasn't anything special, but certainly tasty and good value for money. Staff were great, always smiling and willing to speak English (in response to our attempts at...

Thank Matei R
Rye, United Kingdom
Reviewed 26 September 2011

Hotel Soft is close to Gare du Nord. There was a friendly and helpful welcome at reception. The room was clean,quiet (at rear) and it had a comfortable bed. The room was small but well laid out with a good bathroom. We were able to check out, leave our bags and pick them up later and walk easily to the...

1Thank Paul P
Reviewed 6 September 2011

I stayed here with my partner at the end of August. The hotel is a short walk from Gare de l'Est and Gare de Nord. It is situated on a side street away from the main road. We found our room on the fourth floor to be small, clean and quiet. The wifi was a bit patchy but did work....

1Thank carlylp
Atlanta, Georgia
Reviewed 1 September 2011

The only good thing about the hotel is that it is very close to the train station. The staff service is inconsistent. Some are very friendly and helpful, others are not. The Internet service is very spotty and doesn't work in all the rooms, or reliably. It is located at a very loud intersection and you can hear traffic all...

2Thank lsickles
jaimeparis_10, Manager at Hotel Soft, responded to this review

Dear Mrs ISIKLES, We always feel very concerned by a guest's review, as we try that everyone enjoy his/her stay, and to be happy with the service we bring. Your criticism is so strong that it is hard to answer it. Reading it, I even wonder if you are speaking of our hotel : we fail to recognise it !...

Sacramento, California
Reviewed 30 August 2011

This hotel was a short walk from the train station, so was easy to find and convenient. Breakfast was an extra 9 euro charge, but was very tasty and a good value. However the rooms are very basic and small with no space for our luggage. Our first floor room had a view of a brick wall. When we booked...

1Thank WorldTravels365

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Staying in Canal Saint-Martin

Neighbourhood Profile
Canal Saint-Martin
The tree-lined Canal Saint-Martin is the focal point of one of the most romantic and hip areas of Paris. Watch boats travel along the canal while lovers and friends take in the atmosphere from the banks or the bridges. Evenings see hoards fill the embankments to drink wine and enjoy good company. The colder days lead people to hipster bars, cozy restaurants, and concert spaces. Those who are more adventurous may explore hidden gems down nearby streets, from local bars to futuristic architecture. With its enriching mix of people of all ages and backgrounds, this neighbourhood has a dynamic, inspiring vibe.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary and inviting all at once, the new Hotel SOFT welcomes you just a few steps from Gare de l’Est, between Place de la Republique and Saint Martin Canal. We provide a centrally-located haven, in a quiet street.Our three promises: a “soft” atmosphere to welcome you warmly into our contemporary designed hotel, - a “soft” night : everything you need for a good night’s sleep (large bed, cleanliness, free Wi-Fi etc.) and a “soft” price (good value for money in Paris). ... more   less 

Additional Information about Hotel Soft

Address: 52 B rue des Vinaigriers, 75010 Paris, France
Region: France > Ile-de-France > Paris > Canal Saint-Martin
Price Range: $128 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Soft 3*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Hotwire, Priceline, Booking.com, Orbitz, Cancelon, TripOnline SA and HotelQuickly so you can book your Hotel Soft reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Soft Hotel Paris
Hotel Style:
#398 Romantic Hotel in Paris
#401 Family Hotel in Paris
#428 Business Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Soft staff and other travellers.
19 questions
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Liverpool, United Kingdom
6 months ago
8 months ago
8 months ago

See all questions (19)

Questions? Get answers from Hotel Soft staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A view facing the road”
Rossergruffydd, 21 Apr 2017 | Read review
“I had a room on the side which was quiet. I didn't see other rooms so hard to compare!”
fionag648, 11 Apr 2017 | Read review
“Take your own kettle if you want to make your own hot drinks in the room.”
MattK906, 10 Mar 2017 | Read review
“We asked fro and obtained a room with a bath - Room 201”
david35beer, 1 Dec 2016 | Read review
“3rd floor rooms fine”
hkmm1956, 29 Jul 2016 | Read review
5 of 5