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Goralska Residences Paris Bastille

Traveller (35)
Room & Suite (18)
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Overview
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7 boulevard Bourdon, 75004 Paris France See on map
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
Fitness centre
Kitchenette
4 Star accommodation
Additional information
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews(99)
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Experience253493
10
Reviewed 1 week agovia mobile
We spent the weekend at the Goralska residences and it was amazing.
From the concierge service which helped us pre book all the restaurants before we even arrived to Paris to the staff who was very inviting, polite and was there to help us in every thing we needed.
The breakfast which was served to our room was fresh and delicious (nothing like eating breakfast in your pyjamas).
The hotel's location is a walking distance from the La Maris shopping district and few minutes walk from the Metro.
We had a an amazing experience and the family hotel really made us feel like we are at home.
We highly recommend this hotel and will definitely come back.
Thank Experience253493
Vacationer111899
10
Reviewed 2 weeks ago
Overall experience at the hotel was actually good. Service staff was polite and helpful, room was spacious and clean. Location was near bastille, was alright. The front desk had also kindly extended our check out time to 2pm instead of 12noon as our flight was at 9.30pm. However, we were running slightly late and lights/electricity was cut off at 2.30pm! We know the fault lies with us as we are late, but shutting down the electricity was just plain rude. A simple phone call to the room would have been appreciated. We are seasoned travelers and never once in our travel, had any hotel shut off the lights/electricity on us. We stayed for 8 nights in the royal suites and this should not be tolerated for a 4 stars hotel. Although overall experience was good, we will not be returning to this hotel simply of this incident. Don't fancy getting chase out again.
Review collected in partnership with this hotel
Thank Vacationer111899
Response from GoralskaR, Directeur général at Goralska Residences Paris Bastille
Responded 2 weeks ago
Dear Vacationer111899 / Janet, We would like to thank you for taking the time to share your experience, it was a pleasure receiving you. We are very pleased to know that you enjoyed your overall stay with us, especially due to size of our Suites and the kindness of our Team. As explained when you first signaled the issue by email, we were terribly shocked to read your feedback regarding the power outage in your Suite. Please be assured, the outage was not deliberately caused by the Team as it is indeed rude and inconsiderate and this is not the way we treat our Guests and never has been. Had you informed us of this problem while you were at the Hotel, we would have had the opportunity to explain all of this to you and to find a solution to the problem immediately. Following your previous email, we have searched where the problem could have come from and it seems that we experienced an issue with our card software. Our key cards are programmed to cancel themselves before the check in of the next Guest in one specific Suite and it appears that the cancellation time was not modified on yours in accordance with your late check out request. This human mistake is entirely our responsibility and we sincerely apologize for the inconvenience. As you mentioned in your review, your stay experience with us was excellent, so we are all the more sorry that you had this bad impression at the end of you stay. We assure you that we pride on taking the best care of our Guests and going out of our way to meet their expectations; as you have experienced during the 8 nights you spent with us. We do hope that our response has been able to clarify the situation and your perception of your stay with us. Please accept all of our sincerest apologies for the inconvenience and trust that we never intended to chase you out, if not the contrary we would have loved keeping you longer! Feel free to contact us directly should you have any enquiry about this mistake but also for future reservations. Should you decide to visit us again we would gladly offer a compensation for the inconvenience caused. We do hope that we have the chance to welcome you back again in order to reassure you of our sincerest and entire dedication to our Guest’s comfort and satisfaction. Warmest Regards, Kim Rousseau, General Manager
tellalltraveler
San Francisco, California
84
Reviewed 3 weeks ago
Astounding hospitality. Delightful decor. Most advanced and easy-to-use in-room technology I've ever experienced. Tasteful everything. Some of my favorite things: iPad music selection, complimentary bottles of premium looking water, beautiful periwinkle bathroom tile, fantastic location on the Bastille canal, the living room sheep. I would live here!
Review collected in partnership with this hotel
Thank tellalltraveler
Response from GoralskaR, Directeur général at Goralska Residences Paris Bastille
Responded 3 weeks ago
Dear tellalltraveler, We would like to thank you for taking the time to share your experience, it was a pleasure receiving you! We are very pleased to know that you enjoyed your stay with us, especially due to the equipment and design of our Suites, our home automation system which enables you to control your Suites from the lights to our custom-made playlists, as well as our privileged location in the heart of Paris. Your living room sheep sends its regards! Awaiting the pleasure of welcoming you again soon in your Parisian home, Warmest Regards, Kim Rousseau, General Manager
Kelli P
33
Reviewed 4 weeks ago
Huge, stylish, well appointed rooms that feel like your Parisian home! Lovely views of the canal. Very quiet and wonderful staff who make sure you're well taken care of. Feels like a home away from home! Not much directly around the hotel, but a beautiful walk away from lots of great places and very quiet as a result!
Review collected in partnership with this hotel
Thank Kelli P
Response from GoralskaR, Directeur général at Goralska Residences Paris Bastille
Responded 3 weeks ago
Dear Kelli, We would like to thank you for your amazing review, it was a pleasure receiving you! We are very pleased to know that you enjoyed your stay with us, especially due to the homy-feeling of our Suites, our breathtaking view on the Bassin de l'Arsenal and the friendliness and the high level of service provided by our Team. We are glad that you enjoyed the our convenient and calm location, 10 minutes walk away from all the Parisian thrills. Awaiting the pleasure of welcoming you again soon, Warmest Regards, Kim Rousseau, General Manager
Voyager58971256190
Philadelphia, Pennsylvania
10
Reviewed 4 weeks ago
I loved the Gorlaska. I would highly recommend the Royal Suite. Stayed there with Fiance well worth it. They gave us a cheese plate the first night with complimentary champagne. The front desk was so helpful in our stay of Paris. I would 100% go back if affordable.
Review collected in partnership with this hotel
Thank Voyager58971256190
Response from GoralskaR, Directeur général at Goralska Residences Paris Bastille
Responded 3 weeks ago
Dear Voyager58971256190, We would like to thank you for taking the time to share your experience, it was a pleasure receiving you and your Fiancé! We are very pleased to know that you enjoyed your stay with us, especially due to the friendliness and high level of service provided by our Team, as well as our cheese! Awaiting the pleasure of welcoming you both again soon, Warmest Regards, Kim Rousseau, General Manager
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Room Service
Restaurant
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
12
Price range
US$289 - US$455 (Based on Average Rates for a Standard Room)
Location
France > Ile-de-France > Paris > Le Marais
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
12
Price range
US$289 - US$455 (Based on Average Rates for a Standard Room)
Location
France > Ile-de-France > Paris > Le Marais
Photos
Traveller (35)
Room & Suite (18)
Dining (6)
Nearby
Le Marais
The Marais is a winding maze of multi-faceted streets
that beg to be explored. It bursts with small
boutiques, historic buildings, cozy traditional
restaurants, and hidden parks. Around each corner,
you'll come across little gems of architecture
spanning the centuries, from understated medieval
towers to classical libraries and 17th century
splendour. This neighbourhood unites a rich mix of
...More
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Questions & Answers
Ask a question
El L
August 19, 2018|
AnswerShow all 2 answers
Response from Stephen S | Reviewed this property |
When I stayed in July 2018, I got a king size bed, no problem.
1
Vote
oceantravel_kat
July 25, 2018|
Answer
Response from SJL1605 | Reviewed this property |
Yes, it is. Plenty of places within 5-10 mins.
0
Votes
Lucy L
July 11, 2018|
Answer
Response from meganryan813 | Reviewed this property |
I stayed in the Royal sweet and the bedroom and living room area were completely separate and you could close a door between which was nice and would be nice if you spent time with groups in each other’s rooms. I’m not sure... More
0
Votes
Room Tips
"The prestige rooms were huge and so comfortable!"
472kellip
4 weeks ago
Read review
"Get a room that fronts to the river - they have floor to ceiling views."
LoriG881
Oct. 8, 2018
Read review
"Rooms on the top floor provide a lot of sunshine and a beautiful water view."
F8406THlisap
Oct. 3, 2018
Read review
"Rooms on 6th floor have view of the canal"
EricLosAngeles
Aug. 14, 2018
Read review
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