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Mercure Versailles Chateau

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493 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Versailles Chateau
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Showing 167: English reviews
Maidstone, United Kingdom
Reviewed 16 November 2015

Short walking distance from the railway station (Versailles Rive Gauche), Chateau de Versailles and the market square, with its good restaurants and bars. Small rooms but more than adequate for our 3 night break, Comfortable beds and lovely shower. It was very warm in the room but the window opened - a bit noisy in the morning when the "rush...

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Helpful?
1Thank Patr00
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, My team and I are really glad that you enjoy every part of your stay in our hotel. Our constant efforts are rewarded with your warm comments and we thank you for that. We hope to welcome you again in Mercure Versailles Château. Sincerely, V. GAUTIER General Manager

Florence, Italy
Reviewed 27 October 2015

The hotel is fine, but not special. Rooms are good, including the bed and are quite good equipped. The staff is friendly, but not more than that. They serve a good breakfast. The parking garage is really convenient in this part of the city. What makes this hotel special is the location: approximately 250 meters walking from the Chateau de...

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Helpful?
Thank ben_pluijmers
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Customer, Thank you very much for your feedback following your stay at Mercure Versailles Château which is invaluable in our effort to assess and continually improve upon the quality of our service. I am delighted too to read that our location was convenient to you. I hope I will have the pleasure of welcoming you back to Mercure. Best...

Ederveen, The Netherlands
Reviewed 16 October 2015

As you will have read in other reviews the location of this hotel is pretty good, especially if you would like to visit the castle. Rooms are indeed very small. Overall this hotel did not excite me. Do not get me wrong there is not much wrong with it, except for the small rooms but it is nothing special either....

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Thank MikeB92
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for your time and consideration in posting a comment about our hotel. I thank you for sharing your good opinion on staff. However I am deeply sorry that you did not like our rooms. The well-being of our guests is very important to us, and we are sorry when we don’t succeed in giving you satisfaction....

Brussels, Belgium
Reviewed 4 October 2015

The hotel is clean and very close to the versailles palace and the rive de chateau train station. There is a pedestrian street close-by with good food options. We didn't eat breakfast in the hotel as it was not included in our room rate. The price quoted to us was 15 euros per person and I would frankly walk to...

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Thank Sushant N
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for choosing our hotel to stay in Versailles. I am disappointed that you did not totally enjoy your stay with us. It is always constructive for us to have the feedback of our guests and we appreciate you took the time to give it. Sincerely, V. GAUTIER General Manager

Antwerp
Reviewed 3 September 2015

This hotel was partially renovated, but does not correspond to the Mercure standard in my opinion. Notwithstanding it's size, it's a maze where you from the lift, you still need to take some stairs to get to some rooms. Our room was very small. Please note the small underground garage needs to be booked in advance! Friendly staff. Location is...

Review collected in partnership with Accorhotels.com
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Thank BelgianEater
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for your time and consideration in posting a comment about our hotel. I thank you for sharing your good opinion on Location and Staff. However I am deeply sorry that you did not like the facilities of the hotel. The well-being of our guests is very important to us. We hope to welcome you again in...

Norway
Reviewed 1 September 2015 via mobile

Quality and standard as expected for the price and acceptable for a short night stay. Bed could have been more comfortable, breakfast ok. Nice and quiet area, hope to have more time for sightseeing next time.

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Thank vvel
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for your time and consideration in posting a comment about our hotel. I thank you for sharing your good opinion on breakfast. However I am sorry that you did not enjoy all during your stay. The well-being of our guests is very important to us. We hope to welcome you again in our hotel. Best regards....

Oslo
Reviewed 23 August 2015 via mobile

As the name suggests, close to the Versailles Castle (10 min walk). Car park in basement was so narrow that receptionist had to help me. Breakfast choice bit limited, but each item of good quality. Rooms are small, but clean and well organized. Good wifi.

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1Thank Laurens S
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Customer, Thank you very much for taking the time to post your review. I am delighted to read you enjoyed your stay and found us convenient for your needs. I hope I will have the pleasure of welcoming you back on many future occasions. Best regards, V. GAUTIER General Manager

Australia
Reviewed 16 August 2015

We booked in to this hotel for two nights. It was a small room to say the least for 4 people and all our luggage. The room was very stuffy and even with the air conditioner going, we all tossed and turned in our beds for the night. However, it felt safe, it was conveniently located to the Palace and...

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Helpful?
Thank Nicole R
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for your time and consideration in posting a comment about our hotel. I thank you for sharing your good opinion on Location and Breakfast (I will congratulate Anna for Eggs). However I am deeply sorry that you did not like our rooms. The well-being of our guests is very important to us. We hope to welcome...

Reviewed 18 July 2015 via mobile

Hotel is well located around 10 mins from chateau de Versailles. Small rooms but enough for two people. No fridge in rooms and TV is small. Nice welcoming staff and I'm quite sure this hotel was renewed recently which is a plus. What I didn't like about it is parking. They have a really tiny one and parking your car...

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Thank Atatouille
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Customer, Thank you very much for you review. I can assure you that my team will be delighted to hear that you enjoyed you stay, staff and renovation. In Versailles, it is quite difficult to find a place for car, we are happy to be able to offer parking with a very acceptable price compared to public one around...

Bali
Reviewed 13 July 2015

We chose the hotel as it seemed good value in comparison with other options. The room is small, but still comfortable and has all necessary facilities including free WIFI. Best is the breakfast, it was a really great selection including some local specialties Staff was very friendly and helpful, would choose this hotel again when in Versailles

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Thank Christian F
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for staying at the Mercure Versailles Château and for your nice comments. I am pleased to see that you enjoyed the quality of the services provided by our hotel. Waiting for the pleasure of your next visit, Sincerely, V. GAUTIER General Manager

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Versailles Chateau is located in the heart of Versailles, within easy reach of the three stations that connect to Paris and the airports, and close to the business district, museums and monuments. Offering 60 airconditioned rooms, including 8family rooms (please contact the hotel directly to book one of these) and 3 rooms for guests with limited mobility, the hotel also features a meeting room and an undercover pay car park, subject to availability. Public swimming pool nearby. ... more   less 

Additional Information about Mercure Versailles Chateau

Address: 19 rue Philippe de Dangeau | Angle rue Montbauron, 78000, Versailles, France
Region: France > Ile-de-France > Yvelines > Versailles
Price Range: $110 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Versailles Chateau 3*
Number of rooms: 60
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Also Known As:
Mercure Versailles Chateau Hotel Versailles
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Versailles Chateau staff and other travellers.
4 questions
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Questions? Get answers from Mercure Versailles Chateau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel have various room layouts. Insist to check the room 1st. My room 302 was perfect for up to 2 people.”
  • View from room window
  • 3rd floor rooms layout
 of 5 bubbles 267einata, 25 Jun 2016 | Read review
“If you worry about traffic noise, mention this on check in. I assume that they have rooms which do not overlook the street.”
 of 5 bubbles Patr00, 16 Nov 2015 | Read review
“312-412 are the larger rooms”
 of 5 bubbles wisata, 13 Jul 2015 | Read review
“Choose a corner room away from the lifts/stairway”
 of 5 bubbles phylian, 24 Jun 2015 | Read review
“can't help you, we didn't get what we needed”
 of 5 bubbles 743jayo, 15 Mar 2015 | Read review
5 of 5