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02/07/2017 03/07/2017
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    Hotel de la Cite Carcassonne - MGallery Collection

    Place Auguste-Pierre Pont, 11000 Carcassonne, France
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$797
          US$411
          US$797
          US$410
          US$797
          US$410
          Traveller (915)
          Room & Suite (218)
          Dining (67)
          Hotel du Chateau
          746 reviews
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          Best Western Le Donjon Les Remparts
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          Mercure Carcassonne La Cite Hotel
          1,451 reviews
          #10 of 39 hotels in Carcassonne
           
          Hotel La Bastide Saint Martin
          290 reviews
          #1 of 39 hotels in Carcassonne
           
          Overview
          • Excellent69%
          • Very good22%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Butler Service
          Private Balcony
          5.0 Star Hotel
          All hotel details
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          Hotel du Chateau
          746 reviews
          #4 of 39 hotels in Carcassonne
           
          Best Western Le Donjon Les Remparts
          1,342 reviews
          #5 of 39 hotels in Carcassonne
           
          Mercure Carcassonne La Cite Hotel
          1,451 reviews
          #10 of 39 hotels in Carcassonne
           
          Hotel La Bastide Saint Martin
          290 reviews
          #1 of 39 hotels in Carcassonne
           
          Rooms
          Jul 2Jul 3
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,501)
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          1 - 5 of 1,501 reviews

          Reviewed yesterday

          We stayed two nights at this hotel which was part of a chain (Mercure) but did not feel like it at all. Lovely, smaller and located a brief walk from the ramparts of Carcassonne and the wall that surrounds the city. Well stocked buffet breakfast...More

          Thank truefeedback
          Reviewed 5 days ago

          I have wanted to visit this hotel for a long time and was not disappointed. It is sandwiched between the basilica and the castle. My husband and I had a room above the dining terrace, with wonderful views across the surrounding countryside. The hotel is...More

          Thank lep1232017
          Response from HOTEL_DE_LA_CITE1, General Manager at Hotel de la Cite Carcassonne - MGallery CollectionResponded 4 days ago

          Dear Guest, We would like to thank you very much for taking the time to write so beautiful comment regarding your stay at the Hôtel de la Cité. We are glad to see that you enjoyed the atmosphere of the Hôtel de la Cité. This...More

          Reviewed 5 days ago

          We drove to Carcassone from Biarritz. To find the hotel in Carcassone is difficult. GPS was in distress. We finally found the old city wall, and a nice lady was waiting for the hotel guest cars outside of the wall. She gave us the option...More

          Thank Carlos V
          Response from HOTEL_DE_LA_CITE1, General Manager at Hotel de la Cite Carcassonne - MGallery CollectionResponded 3 days ago

          Dear Guest, We want to thank you for your amazing review. It's a pleasure for us to know you liked your room and its furniture. We are glad you enjoyed the atmosphere of Hôtel de la Cité and its ideal location in Medieval Cite of...More

          Reviewed 1 week ago via mobile

          Stayed for 2 nights for my sisters wedding, the hotel location, setting, staff and food were all absolutely superb, couldn't fault it. Staff were so friendly and helpful, nothing was too much trouble, from the front of house to the concierge, particularly helpful bar man...More

          Thank LissaHURF
          Response from HOTEL_DE_LA_CITE1, General Manager at Hotel de la Cite Carcassonne - MGallery CollectionResponded 4 days ago

          Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel de la Cité Carcassonne - MGallery By Sofitel. We are happy to see that you enjoy your stay with us. It's a pleasure to receive a positive feedback about our team....More

          Reviewed 1 week ago

          This hotel is in a great location. Peacefully situated in the medieval cite of carcassonne. Your car is taken care of from the start. Our spacious bedroom overlooked the breakfast terrace and garden which is adorned with fragrant colourful shrubs and trees. The comfortable bar...More

          Review collected in partnership with Accorhotels.com
          Thank bubbly h
          Response from HOTEL_DE_LA_CITE1, General Manager at Hotel de la Cite Carcassonne - MGallery CollectionResponded 4 days ago

          Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel de la Cité Carcassonne - MGallery By Sofitel. We are delighted that you enjoyed your room. It's a pleasure to learn that you appreciated the atmosphere of our bar. We will...More

          Hotel du Chateau
          746 reviews
          #4 of 39 hotels in Carcassonne
           
          Best Western Le Donjon Les Remparts
          1,342 reviews
          #5 of 39 hotels in Carcassonne
           
          Mercure Carcassonne La Cite Hotel
          1,451 reviews
          #10 of 39 hotels in Carcassonne
           
          Hotel La Bastide Saint Martin
          290 reviews
          #1 of 39 hotels in Carcassonne
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Pool
          • Room Service
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Restaurant
          • Pool
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$246 - US$639 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Romantic Hotel in Carcassonne
          • #1 Luxury Hotel in Carcassonne
          • #2 Family Hotel in Carcassonne
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 59
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Orbitz, Priceline, Travelocity, TripOnline SA, Evoline ltd, Cancelon, HotelQuickly, getaroom.com and Hotel.de so you can book your Hotel de la Cite Carcassonne - MGallery Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • France >
          • Occitanie >
          • Aude >
          • Carcassonne
          • Also Known As
          • De La Cite Hotel ,
          • De La Cite Carcassonne
          Add Photo Photos
          Traveller (915)
          Room & Suite (218)
          Dining (67)
          Pool & Beach (17)
          Hotel & Grounds (664)
          Bathroom (36)
          Business Centre & Event Rooms (8)
          Family and Play Areas (4)
          Nearby
          Sponsored by:
          Hotel du Pont Vieux
          414 reviews
          .36 km away
           
          Best Western Le Donjon Les Remparts
          1,342 reviews
          .09 km away
           
          Hotel Aragon
          366 reviews
          .43 km away
           
          Hotel du Chateau
          746 reviews
          .35 km away
           
          Nearby Restaurants
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          Restaurant Comte Roger
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          Au Four St. Louis
          516 reviews
          .03 km away
          Nearby Attractions
          Carcassonne Medieval City
          6,233 reviews
          .13 km away
          CHATEAU ET REMPARTS DE LA CITE DE CARCASSONNE
          3,952 reviews
          .11 km away
          Cathar Castles
          649 reviews
          .15 km away
          Cite de Carcassonne
          337 reviews
          .29 km away
          Questions & AnswersAsk a question
          GuyJersey
          Was there reasonable car parking available at the hotel?
          29 April 2017|
          Answer Show all 12 answers
          Response from DifromBrisbane | Reviewed this property |
          The only parking available is outdoor and it is located outside Just below he city walls. The hotel provides a shuttle to pick you up, but in any case it is a five minute walk from the hotel itself. The city has a front... More
          2
          Votes
          Liam C
          I see pictures of guests eating and drinking on what looks like the ramparts. Is this their hotel room, or can I get a junior suite and still be able to go out on the walls for food and drink? I really want to have that experience, but I'd rather not spend 700 EUR. Also, I am guessing that all guests have pool access? Thanks!
          28 April 2017|
          Answer Show all 4 answers
          Response from fbonturi | Property representative |
          Dear Liam, Many thanks for your question on TripAdvisor. All the guests have access to the garden to enjoy our beautiful view of Carcassonne for some rest, drinks or have a meal in the terrasse of our gastronomic... More
          1
          Vote
          Google Translation
          Liam C
          Hello, My wife and I are thinking of coming around September 7, but I am reading that the air conditioning is poor at this hotel. I don't mean to be a needy American, but I get very hot when I sleep, and I read that southern France tends to be hot in early September. Please advise if the AC units are all working and keep the rooms cool at that time of year. Thanks, and very grateful to be coming to your city and wonderful country. Sincerely, Liam Cuff
          21 April 2017|
          Answer Show all 8 answers
          Response from SmojoArt | Reviewed this property |
          There is no issue with the AC at this hotel. We've stayed there twice now and it is lovely both in cool and hot times of year. I also like the fact you can open the windows as I do like the fresh air. Check with them this is... More
          1
          Vote
          Room Tips
          "We got a suite with room to the garden and the pool as well as the city wall."
          Read review
          "Choose an upstairs room either with views of the garden and ramparts or of the cathedral, both are good."
          Read review
          "No car noise in any room. La Cite is essentially pedestrianized"
          Read review
          "Ask for a room with a deck over the city"
          Read review
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