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    Hotel de la Cite Carcassonne - MGallery Collection

    Place Auguste-Pierre Pont, 11000 Carcassonne, France
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    2017-12-31 2018-01-01
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    US$404
    US$369
    SAVE US$35
    US$404
    US$369
    SAVE US$35
    US$404
    US$369
    SAVE US$35
    Traveller (1003)
    Room & Suite (218)
    Dining (75)
    Overview
    • Excellent69%
    • Very good21%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “library bar” (33 reviews)
    “walled city” (75 reviews)
    “junior suite” (33 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 31Jan 1
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,606)
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    1 - 5 of 913 reviews

    Reviewed 1 week ago

    Fantastic hotel. It's the closest sensation to feel the sense of standing in a palace. The decoration is amazing, the rooms so cozy and the restaurant simply memorable. The fact that the building is on the edge of the citadel wall gives it an additional...More

    Thank xavichusa
    Reviewed 1 week ago via mobile

    You're staying in the walls of a castle in a beautifully restored building. What's not to like! The service is impeccable! The food was a mouthful of heaven with each bite. We  visited the barbacane for lunch and dinner. For lunch we had the 39...More

    Thank lea-jane B
    Reviewed 2 weeks ago

    What a wonderful hotel! It is a true representation of the brand - everything from staff at the reception to the finishings in the rooms is perfection. The location, of course, creates a very special atmosphere, and that alone is something very unique. The rooms...More

    Thank zeWild
    Response from Jean-Philippe B, Manager at Hotel de la Cite Carcassonne - MGallery CollectionResponded 1 week ago

    Dear zeWild, We are so happy to read your feedback. We are very proud to be part of the M Gallery Brand and work with our heart. Regards, Jean-Philippe

    Reviewed 3 weeks ago

    Spent a couple of nights at the hotel in the course of a driving trip around this part of France. Hands down the most impressive place to stay within the ramparts of Carcassonne with easy walking distance to local attractions. Very friendly and helpful staff....More

    Thank LBR85
    Response from Jean-Philippe B, Manager at Hotel de la Cite Carcassonne - MGallery CollectionResponded 2 weeks ago

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The hotel as definitely a privileged location for local attractions. After from Carcassonne, you have as well plenty...More

    Reviewed 3 weeks ago

    Visited today with friends. I have to say that this is a beautiful hotel and the staff are so welcoming and fairly attentive. Nevertheless, the coffee was tepid and the hot chocolate was just poorly mixed (blobs of unmixed chocolate still on the side of...More

    Thank MRB01
    Response from Jean-Philippe B, Manager at Hotel de la Cite Carcassonne - MGallery CollectionResponded 2 weeks ago

    Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

    Hotel Montmorency
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    Hotel du Chateau
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$236 - US$387 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Carcassonne
    • #1 Romantic Hotel in Carcassonne
    • #2 Family Hotel in Carcassonne
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 59
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Hotels.com, Expedia, Orbitz, Travelocity, Booking.com, Agoda, Hotwire, getaroom.com, Cancelon, TripOnline SA and Evoline ltd so you can book your Hotel de la Cite Carcassonne - MGallery Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Occitanie >
    • Aude >
    • Carcassonne
    • Also Known As
    • De La Cite Hotel ,
    • De La Cite Carcassonne
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    Traveller (1003)
    Room & Suite (218)
    Dining (75)
    Pool & Beach (18)
    Hotel & Grounds (731)
    Bathroom (37)
    Business Centre & Event Rooms (9)
    Family and Play Areas (5)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 39 hotels in Carcassonne
    Hotel du Chateau
    798 reviews
    .35 km away
     
    Hotel Montmorency
    808 reviews
    .35 km away
     
    Best Western Hotel Le Donjon
    1,446 reviews
    .09 km away
     
    Hotel du Pont Vieux
    507 reviews
    .37 km away
     
    Nearby Restaurants
    La Barbacane
    469 reviews
    .01 km away
    Auberge des Lices
    786 reviews
    .09 km away
    Restaurant Comte Roger
    983 reviews
    .08 km away
    Le Plo
    817 reviews
    .14 km away
    Nearby Attractions
    CHATEAU ET REMPARTS DE LA CITE DE CARCASSONNE
    4,658 reviews
    .10 km away
    Cathar Castles
    694 reviews
    .13 km away
    Basilica of Saint-Nazaire
    1,410 reviews
    .03 km away
    Chateau Comtal
    644 reviews
    .12 km away
    Ask a question
    Questions & Answers
    Mesapolonica
    9 October 2017|
    AnswerShow all 6 answers
    Response from sally c | Reviewed this property |
    The train station is 2km from the hotel. I would advise speaking with the hotel as taxis can only drop off outside the City walls. The hotel has a shuttle service from the City walls inside to the hotel. So, the hotel may be... More
    0
    Votes
    GuyJersey
    29 April 2017|
    AnswerShow all 12 answers
    Response from DifromBrisbane | Reviewed this property |
    The only parking available is outdoor and it is located outside Just below he city walls. The hotel provides a shuttle to pick you up, but in any case it is a five minute walk from the hotel itself. The city has a front... More
    2
    Votes
    Liam C
    28 April 2017|
    AnswerShow all 4 answers
    Response from fbonturi | Property representative |
    Dear Liam, Many thanks for your question on TripAdvisor. All the guests have access to the garden to enjoy our beautiful view of Carcassonne for some rest, drinks or have a meal in the terrasse of our gastronomic... More
    1
    Vote
    Google Translation
    Room Tips
    "Better rooms to exterior"
    Read review
    "The Junior suites have lovely outside seating with fantastic views over Carcassone"
    Read review
    "Try to get a garden view."
    Read review
    "I doubt there are any "bad" rooms."
    Read review
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