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Hotel de la Cite Carcassonne - MGallery Collection

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Traveller (1090)
Room & Suite (260)
Dining (79)
Ratings and reviews
Certificate of Excellence
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“library bar”(34 reviews)
“junior suite”(34 reviews)
“tasting menu”(12 reviews)
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What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Concierge
Pets Allowed
Spa
Wheelchair Access
Business Centre
5 Star Hotel
Standing between two historic landmarks, the Roman Chateau Comtal and the Gothic Basilica of Saint-Nazaire, the Hotel de la Cite is set in its own glorious gardens. With its solid stone walls, wood paneling and stained-glass windows, the Hotel offers luxurious hospitality and award...
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Location and contact
Place Auguste-Pierre Pont, 11000 Carcassonne Center, Carcassonne, France
3.9 km to Salvaza Airport
102 restaurants are within a 0.5 km radius
0.2 km from CHATEAU ET REMPARTS DE LA CITE DE CARCASSONNE
View nearby attractions and restaurants
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,710)
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Traveller rating
640
206
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28
12
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640
206
68
28
12
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All reviewslibrary barjunior suitetasting menuwalled citysaint nazairebeautiful hotelmichelin starold citycar parkmichelin restaurantluxury hotelyour luggagethe hotel offersnarrow streetswithin the wallsday trippersmemorable stay
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1 - 5 of 954 reviews
Reviewed yesterday

This is a super hotel with very helpful staff. The position of the hotel is stunning within the walls of the town. The gardens are a delight to relax in and the outdoor pool most welcome on a hot day. As we had our dogs...More

Thank janesheld0n
Reviewed yesterday

I have traveled to a lot of places but the staff here really cares about the customers.had a issue with the rooms air conditioning called to speak with the mgr a lovely young lady came to are room with a bottle of champagne and apologized.then...More

Thank Earl S
Reviewed 4 days ago

It sounds trivial but if you have to ask four times for two pots of tea and it only arrives half an hour later when you have finished your breakfast then that taints your view of a hotel. Particularly when that was not an unusual...More

Thank Spectacle64
Reviewed 5 days ago

Hotel de la Cite Carcassonne We reserved this Hotel for its unique position and facilities, style and class inside the walls of the old city. We were not disappointed. On arrival by car we went to the meeting point and private car park where the...More

Thank island3r
Reviewed 1 week ago

We are frequent guests of Accor Hotels. This one at Carcassonne is in the top tier. I'm not going to repeat all the positive others have already written about: Location, staff, restaurant, rooms, etc. However, just be aware that some photos are misleading: For example,...More

Thank chris9876543
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$291 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Carcassonne Center
#1 Spa Hotel in Carcassonne Center
#2 Luxury Hotel in Carcassonne Center
#2 Family Hotel in Carcassonne Center
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$291 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Carcassonne Center
#1 Spa Hotel in Carcassonne Center
#2 Luxury Hotel in Carcassonne Center
#2 Family Hotel in Carcassonne Center
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1090)
Room & Suite (260)
Dining (79)
Pool & Beach (21)
Family and Play Areas (7)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Vic_Vivant
February 5, 2018|
AnswerShow all 4 answers
Response from Jean-Philippe B | Property representative |
Dear Vic_Vivant, The hotel porter could collect You with a small shuttle car at the bottom of the medieval city. It is automatic for residents and it is on demand for restaurant guest. For restaurant guest we do it only... More
0
Votes
JulieV212
January 29, 2018|
AnswerShow all 10 answers
Response from LBR85 | Reviewed this property |
If you are backpacking you may consider a walk otherwise take a taxi.
1
Vote
Mesapolonica
October 9, 2017|
AnswerShow all 8 answers
Response from hl572016 | Reviewed this property |
I don't know
0
Votes
Room Tips
"108 is a suite medieval and is excellent"
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"Parking is not very easy to find!"
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"be advised link to standard of service did not work"
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"Overlooking the gardens is the best view.."
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