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Mercure Carcassonne La Cite Hotel

1,565 reviews
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Traveller (320)
Room & Suite (142)
Dining (55)
Overview
  • Excellent30%
  • Very good49%
  • Average16%
  • Poor4%
  • Terrible1%
Travellers talk about
“old city”(90 reviews)
“privilege room”(21 reviews)
“walled city”(43 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Mercure Carcassonne La Cite Hotel
Special Offer: 2 nights = up to 40% off
Hotel deals
Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,565)Write a Review
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All reviewsold cityprivilege roomwalled cityswimming poolfree parkingpaper cupsminute walkla citegood sizeexcellent locationbreakfast buffetcar parkcassouletstandard roomlarger roomnarbonne gatemain entrance
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1 - 5 of 586 reviews
Reviewed 4 weeks ago

We booked to stay in this hotel with two our of friends for a birthday celebration. We had e-mailed ahead to ask for a nice room for our friend celebrating her birthday. Upon arrival after 3pm we were told our rooms were not ready, this...More

Thank Natalienikita28
Response from Alain D, Guest Relations Manager at Mercure Carcassonne La Cite HotelResponded 3 weeks ago

Dear Natalienikita28, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Carcassonne la Cite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that this problem...More

Hotel's Favourite
Reviewed 3 September 2017 via mobile

Me and a friend stayed in a twin room at Hotel Mercure for 3 nights. The hotel is in an excellent location and is just a few minutes walk (uphill in part) from the historic old town. The room was just as we needed, good...More

Thank jenn93
Response from Alain D, Guest Relations Manager at Mercure Carcassonne La Cite HotelResponded 6 September 2017

Dear Madam, Sir We very much appreciate your comments regarding your stay at the Hôtel Mercure Carcassonne la Cite. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests...More

Reviewed 3 November 2017

The hotel is very well located within walking distance of the city walls, you can leave your car on their parking lot. We had a room with a garden access, which was lovely! The staff is extremely friendly and very helpful, giving good advices to...More

Thank 31200Eric
Response from Alain D, Guest Relations Manager at Mercure Carcassonne La Cite HotelResponded 5 weeks ago

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Reviewed 27 October 2017

Wonderful boutique hotel located close to La Cite with easy walk. Check in was quick and the accomodations were clean and modern. We were traveling as a group and had private dining room for supper which consisted of casoulette with beans, duck, and sausage. We...More

Thank Lukeanthonywflorida
Response from Alain D, Guest Relations Manager at Mercure Carcassonne La Cite HotelResponded 5 weeks ago

Dear Madam, Sir, Thank you for the great review of our hotel. We are glad that you enjoyed your stay with your group and appreciated our Cassoulet and our Garden. Maybe we will see you a next time and we hope your next visit will...More

Reviewed 22 October 2017

As other reviewers have mentioned this hotel is perfectly situated for La Cite. Other than this it is a mediocre hotel, clean and tidy and functional. Our room was quite small and required some little attention, the standard lamp was not working, the window curtain...More

Thank YorkyWashington
Response from Alain D, Guest Relations Manager at Mercure Carcassonne La Cite HotelResponded 5 weeks ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Carcassonne la Cite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your...More

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Traveller (320)
Room & Suite (142)
Dining (55)
Pool & Beach (26)
Hotel & Grounds (222)
Bathroom (33)
About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Pool
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$100 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Carcassonne
#5 Luxury Hotel in Carcassonne
#6 Romantic Hotel in Carcassonne
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$100 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Carcassonne
#5 Luxury Hotel in Carcassonne
#6 Romantic Hotel in Carcassonne
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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