We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-12-03 2017-12-04
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Hotel Le Donjon

    2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
    Save
    Lowest prices for your stay
    2017-12-03 2017-12-04
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$105
    US$96
    SAVE US$9
    US$105
    US$96
    Traveller (627)
    Room & Suite (222)
    Dining (36)
    Hotel de la Cite Carcassonne - MGallery Collection
    1,594 reviews
    #2 of 39 hotels in Carcassonne
    0.09 km
     
    Hotel du Chateau
    795 reviews
    #4 of 39 hotels in Carcassonne
    0.3 km
     
    Mercure Carcassonne La Cite Hotel
    1,561 reviews
    #9 of 39 hotels in Carcassonne
    0.5 km
     
    Hotel du Pont Vieux
    504 reviews
    #3 of 39 hotels in Carcassonne
    0.3 km
     
    Hotel Montmorency
    804 reviews
    #10 of 39 hotels in Carcassonne
    0.3 km
     
    Hotel La Bastide Saint Martin
    324 reviews
    #1 of 39 hotels in Carcassonne
    3.5 km
     
    Chateau de Palaja
    453 reviews
    #1 of 1 hotels in Palaja
    4.1 km
     
    Hotel Aragon
    430 reviews
    #8 of 39 hotels in Carcassonne
    0.3 km
     
    Overview
    • Excellent38%
    • Very good46%
    • Average12%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “main building” (88 reviews)
    “car park” (80 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$96.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Carcassonne hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "cd1db1c33a7e409d9f70a6b3b3942cc4", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":198295,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53911661],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":96,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"cd1db1c33a7e409d9f70a6b3b3942cc4","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":105,"lowestMetaPrice":96,"additionalPartner":false,"highestMetaPriceDisplay":105,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":105,"lowestMetaPrice":96,"highestMetaPriceDisplay":105,"hotelName":"Best Western Hotel Le Donjon","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNkMWRiMWMzM2E3ZTQwOWQ5ZjcwYTZiM2IzOTQyY2M0IiwiQUlLIjoiOWE0ZjljMzAxNTQ2NDQ3NGJiNmYzMjFjMmQxMzE3M2UifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$96", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32686177":"Expedia","34430107":"Hotwire","78850603":"OrbitzEWS","53911661":"TravelocityEWS","68897344":"CancelonIB","109211180":"HotelsCom2IB","32437697":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,432)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 848 reviews

    Reviewed 4 days ago via mobile

    Great hotel! It is INSIDE the old city / castle walls. Use the GPS coordinates to go to the welcome centre (inside the gate) and they will send a shuttle driver down to meet you and take you to the parking lot. After ditching your...More

    Thank mthomas16
    Reviewed 1 week ago

    The 20 Euro for parking was the best investment: we pulled into the moat below the city wall, a tiny hotel van guided us to a parking lot and then took us over the drawbridge, under archways, through narrow streets and corridor-type lanes to the...More

    Thank Zuzka E
    Reviewed 2 weeks ago

    The hotel is inside the city walls in a beautiful setting. You will need to park outside and have the porter drive your bags into the walled city. The location makes this hotel worth the money, just so when everyone else leaves the ramparts to...More

    Thank Kristopher M
    Reviewed 3 weeks ago

    Literally just steps away from the castle in the medieval walled city, this Best Western looks nothing like the US version! From the stone exterior to the period furnishings in the lobby, the hotel really captures the mood. My executive suite had a twin bed...More

    Thank BaguetteLady
    Reviewed 3 weeks ago

    The hotel occupies 3 buildings within the walled city-castle. It has been modernized for contemporary travelers but the many levels and connections make finding one's room challenging the first time even with good directions. But our room had a wonderful view of the ancient looking...More

    Thank beachqueen2225
    Hotel de la Cite Carcassonne - MGallery Collection
    1,594 reviews
    #2 of 39 hotels in Carcassonne
    0.09 km
     
    Hotel du Chateau
    795 reviews
    #4 of 39 hotels in Carcassonne
    0.3 km
     
    Mercure Carcassonne La Cite Hotel
    1,561 reviews
    #9 of 39 hotels in Carcassonne
    0.5 km
     
    Hotel du Pont Vieux
    504 reviews
    #3 of 39 hotels in Carcassonne
    0.3 km
     
    Hotel Montmorency
    804 reviews
    #10 of 39 hotels in Carcassonne
    0.3 km
     
    Hotel La Bastide Saint Martin
    324 reviews
    #1 of 39 hotels in Carcassonne
    3.5 km
     
    Chateau de Palaja
    453 reviews
    #1 of 1 hotels in Palaja
    4.1 km
     
    Hotel Aragon
    430 reviews
    #8 of 39 hotels in Carcassonne
    0.3 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$109 - US$169 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Carcassonne
    • #4 Luxury Hotel in Carcassonne
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 61
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Hotwire, getaroom.com, Orbitz, Cancelon, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Best Western Hotel Le Donjon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Occitanie >
    • Aude >
    • Carcassonne
    • Also Known As
    • Best Western Hotel Carcassonne ,
    • Best Western Carcassonne ,
    • Carcassonne Best Western
    Add Photo Photos
    Traveller (627)
    Room & Suite (222)
    Dining (36)
    Pool & Beach (1)
    Hotel & Grounds (519)
    Bathroom (25)
    Family and Play Areas (6)
    Nearby
    Sponsored by:
    Hotel du Chateau
    795 reviews
    .27 km away
     
    Hotel de la Cite Carcassonne - MGallery Collection
    1,594 reviews
    .09 km away
     
    Mercure Carcassonne La Cite Hotel
    1,561 reviews
    .48 km away
     
    Hotel du Pont Vieux
    504 reviews
    .34 km away
     
    Nearby Restaurants
    La Barbacane
    466 reviews
    .09 km away
    Restaurant Comte Roger
    971 reviews
    .01 km away
    Au Four St. Louis
    571 reviews
    .07 km away
    Le Plo
    811 reviews
    .09 km away
    Nearby Attractions
    CHATEAU ET REMPARTS DE LA CITE DE CARCASSONNE
    4,622 reviews
    .05 km away
    Cathar Castles
    691 reviews
    .04 km away
    Basilica of Saint-Nazaire
    1,401 reviews
    .11 km away
    Chateau Comtal
    641 reviews
    .07 km away
    Ask a question
    Questions & Answers
    patlangdon
    28 March 2017|
    AnswerShow all 4 answers
    Response from Sue A | Reviewed this property |
    I don't know their cancellation policy, but I wouldn't wait, just call them directly.
    0
    Votes
    Colleen M
    24 January 2017|
    AnswerShow all 6 answers
    Response from CammerT | Reviewed this property |
    You can message them directly on their website. They will email you back.
    1
    Vote
    Weelancashireladdie
    7 December 2016|
    AnswerShow all 6 answers
    Response from travelbug3Melbourne | Reviewed this property |
    Yes! And it's not expensive. They drive alongside you there and then ferry you back to hotel. It is a gated carpark. A great service offered. You're best to book just in case.
    1
    Vote
    Room Tips
    "The annex at the back is very private, faces the garden and has rooms with a little patio."
    Read review
    "If you have mobility issues, be sure to ask for a room on the ground floor or accessible by the elevator."
    Read review
    "Historically, the rooms within the main building have atmosphere and are central to facilities such as bar..."
    Read review
    "We would have chosen a room at the back on the ground floor knowing what we know now.."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing