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Best Western Hotel Le Donjon

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Traveller (658)
Room & Suite (255)
Dining (36)
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Overview
  • Excellent37%
  • Very good46%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
“main building”(90 reviews)
“within the walls”(73 reviews)
“car park”(86 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Suites
4 Star Hotel
All hotel details
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Reviews (1,505)
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883 results
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373
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LanguageEnglish
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353
373
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20
Show reviews that mention
All reviewsmain buildingwithin the wallscar parkold cityinside the city wallshotel staffnarrow streetslovely hoteldeluxe roomcassouletgarden roomparking areafree parkingamazing locationlovely gardenprivate parkingcite walls
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1 - 5 of 883 reviews
Reviewed 4 days ago via mobile

Inside the castle walls there are only 2 hotels. Otherwise it’s a schlep. Really nice and convenient. They drive you through the city and that in and of itself is fascinating. The rooms were lovely and the staff was great. We had to wait about....More

Thank jill4272015
Reviewed 1 week ago via mobile

We couldn't have asked for a better first night in France period Carcassonne is wonderful and the hotel donjon is quaint, quiet and in the perfect spot. The staff is very helpful and their dinner recommendation of Adelaide was perfect for us.

Thank Michael B
Reviewed 1 week ago

Excellent stay. I don’t think you could find a better location in Carcassonne. Amazing location right in the heart of the old city. A little hard to find if you don’t check the map fully first. Juliet balcony overlooking the lively street, ideal for watching...More

Thank FlyingtotheSun
Reviewed 2 weeks ago

Carcassone itself is like being in Disneyland. Turrets, age, vistas....all going for it. However, the hotel itself was a little understated. Comfortable enough, all facilites, clean towels.. quite expensive.....But after our previous hotel, in truth it was a bit bland; No theatre. Breakfast was OK,...More

Thank _ros_allen
Reviewed 2 weeks ago via mobile

Thank you Jenna, Eric & all the team for making our day so special. We had an amazing time & the staff were exceptional. All our guests were highly impressed & we look forward to returning to this fantastic hotel. Kind regards Julie & Michael

1  Thank Julie R
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$130 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Carcassonne Center
#6 Luxury Hotel in Carcassonne Center
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Carcassonne Center
#6 Luxury Hotel in Carcassonne Center
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (658)
Room & Suite (255)
Dining (36)
Pool & Beach (1)
Family and Play Areas (6)
Questions & Answers
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patlangdon
March 28, 2017|
AnswerShow all 4 answers
Response from Sue A | Reviewed this property |
I don't know their cancellation policy, but I wouldn't wait, just call them directly.
1
Vote
Colleen M
January 24, 2017|
AnswerShow all 6 answers
Response from CammerT | Reviewed this property |
You can message them directly on their website. They will email you back.
1
Vote
Weelancashireladdie
December 7, 2016|
AnswerShow all 6 answers
Response from travelbug3Melbourne | Reviewed this property |
Yes! And it's not expensive. They drive alongside you there and then ferry you back to hotel. It is a gated carpark. A great service offered. You're best to book just in case.
1
Vote
Room Tips
"Go elsewhere."
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"The garden rooms are quiet and have access to a pleasant outside space."
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"Small numbered rooms (1-X) are well located with good view"
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"ask for a view"
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