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09/07/2017 10/07/2017
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    Best Western Le Donjon Les Remparts

    2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$232
          US$165
          US$165
          Traveller (571)
          Room & Suite (218)
          Dining (33)
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          Overview
          • Excellent38%
          • Very good47%
          • Average11%
          • Poor3%
          • Terrible1%
          Travellers talk about
          “main building” (85 reviews)
          “car park” (81 reviews)
          Free Wifi
          Breakfast Buffet
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Concierge
          Pets Allowed
          Business Centre
          Laundry Service
          Self-Serve Laundry
          Shuttle Bus Service
          4.0 Star Hotel
          All hotel details
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          Hotel de la Cite Carcassonne - MGallery Collection
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          Rooms
          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (1,345)
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          There are newer reviews for Best Western Le Donjon Les Remparts See the most recent reviews

          431 - 435 of 806 reviews

          Reviewed 18 August 2013

          We spent one night at the Best Western Hotel le Donjon. If you are planning to visit and stay in the old city of Carcassonne this would be one of a few hotels you'll have available. While it's not a 5 star hotel it is...More

          Thank Robert123255060
          Reviewed 18 August 2013

          I couldn't fault anything about this hotel, it was efficient and comfortable, I was ill whilst I was there and needed a doctor and they handled that well, we had a comfortable room with a great view, breakfast was plentiful and varied and the parking...More

          Thank daphnelafleur
          Reviewed 17 August 2013

          We decided to choose a hotel within the walls of La Citie - a bit of a hassle finding the way to the parking area (poorly sign-posted for such a tourist mecca). Apart from it's main buiding the hotel has rooms in other nearby buildings...More

          Thank Geewiz1948
          Reviewed 17 August 2013

          Lovely hotel with a great room in the main building, exceptionally helpful staff particularly the gentleman on reception who collected us when we arrived just after 11pm and then rang to make sure a local bistro was still open for food. The young ladies serving...More

          Thank Geoff49uk
          Reviewed 15 August 2013

          Hotel BW Le Donjon is in a perfect place to visit Carcassone, would it be for one day or a longer stay. Personnel is charming and always available and places inside the hotel are really nice. A good tip is asking to be placed into...More

          Thank Giuseppe F
          Hotel de la Cite Carcassonne - MGallery Collection
          1,500 reviews
          #2 of 39 hotels in Carcassonne
           
          Mercure Carcassonne La Cite Hotel
          1,453 reviews
          #10 of 39 hotels in Carcassonne
           
          Hotel du Chateau
          749 reviews
          #4 of 39 hotels in Carcassonne
           
          Hotel du Pont Vieux
          419 reviews
          #3 of 39 hotels in Carcassonne
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Shuttle Bus Service
          • Concierge
          • Multilingual Staff
          • Room Service
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$131 - US$255 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Luxury Hotel in Carcassonne
          • #3 Romantic Hotel in Carcassonne
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 62
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Travelocity, Cheap Tickets, Booking.com, Expedia, Hotwire, Orbitz, Priceline, TripOnline SA, Evoline ltd, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Le Donjon Les Remparts reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • France >
          • Occitanie >
          • Aude >
          • Carcassonne
          • Also Known As
          • Best Western Hotel Carcassonne ,
          • Best Western Carcassonne ,
          • Carcassonne Best Western
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          Traveller (571)
          Room & Suite (218)
          Dining (33)
          Pool & Beach (1)
          Hotel & Grounds (470)
          Bathroom (25)
          Family and Play Areas (6)
          Nearby
          Hotel du Pont Vieux
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          .27 km away
           
          Hotel du Chateau
          749 reviews
          .27 km away
           
          Nearby Restaurants
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          Le Plo
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          Nearby Attractions
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          CHATEAU ET REMPARTS DE LA CITE DE CARCASSONNE
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          Questions & AnswersAsk a question
          patlangdon
          I just reserved on line and immediately upon receiving confirmation (2-3 minutes) realized that there is a 100% cancellation fee.....I was requesting rooms for May 2017, this is end of March 2017....I cancelled immediately, but received an email (2-3 minutes) saying 100% payment due even if cancelled. Please help...I can understand a cancellation penalty, but 100% for 5 minutes? If necessary I will dispute this with my credit card company. Please respond. thank you,
          28 March 2017|
          Answer Show all 4 answers
          Response from Sue A | Reviewed this property |
          I don't know their cancellation policy, but I wouldn't wait, just call them directly.
          0
          Votes
          Colleen M
          do they have an email address to contact them to ask about the parking lot for the car?
          24 January 2017|
          Answer Show all 6 answers
          Response from CammerT | Reviewed this property |
          You can message them directly on their website. They will email you back.
          1
          Vote
          Weelancashireladdie
          Is there secure parking?
          7 December 2016|
          Answer Show all 6 answers
          Response from travelbug3Melbourne | Reviewed this property |
          Yes! And it's not expensive. They drive alongside you there and then ferry you back to hotel. It is a gated carpark. A great service offered. You're best to book just in case.
          1
          Vote
          Room Tips
          "For a bigger room ask for the newer extension, for a room in the older part of the hotel with good views but..."
          Read review
          "Be sure to check into the specific location within the three buildings, so at least you can make the decision."
          Read review
          "Superior room was lovely"
          Read review
          "The ramparts were nice but I would ask for a room upstairs with a view. Our friends had the room next to us..."
          Read review
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