We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-12-03 2017-12-04
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Hotel Le Donjon

    2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
    Save
    Lowest prices for your stay
    2017-12-03 2017-12-04
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     4 people are viewing this hotel
    US$96
    US$105
    US$97
    Traveller (631)
    Room & Suite (222)
    Dining (36)
    Hotel de la Cite Carcassonne - MGallery Collection
    1,596 reviews
    #1 of 39 hotels in Carcassonne
    0.09 km
     
    Mercure Carcassonne La Cite Hotel
    1,562 reviews
    #9 of 39 hotels in Carcassonne
    0.5 km
     
    Hotel du Chateau
    798 reviews
    #4 of 39 hotels in Carcassonne
    0.3 km
     
    Hotel du Pont Vieux
    504 reviews
    #3 of 39 hotels in Carcassonne
    0.3 km
     
    Overview
    • Excellent38%
    • Very good46%
    • Average12%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “main building” (88 reviews)
    “car park” (84 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$96.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Carcassonne hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "36067b749d2545d783d3905741758ff9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":198295,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34430107],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":96,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"36067b749d2545d783d3905741758ff9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":105,"lowestMetaPrice":96,"additionalPartner":false,"highestMetaPriceDisplay":105,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":105,"lowestMetaPrice":96,"highestMetaPriceDisplay":105,"hotelName":"Best Western Hotel Le Donjon","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM2MDY3Yjc0OWQyNTQ1ZDc4M2QzOTA1NzQxNzU4ZmY5IiwiQUlLIjoiZGUxYTY2YzBhNDYzNGUzYTgyNjkwYmZiNDI4MTQ5MjIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$96", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32686177":"Expedia","34430107":"Hotwire","78850603":"OrbitzEWS","53911661":"TravelocityEWS","109211180":"HotelsCom2IB","32437697":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,437)
    There are newer reviews for Best Western Hotel Le Donjon
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    611 - 615 of 851 reviews

    Reviewed 19 May 2012

    Maybe we were lucky to get a reservation there, it was made 2 months ago, was looking forward to it, had read good things, we were given a room above reception area it was completely new it looked like any other hotel I have stayed...More

    Thank surfingmo
    Reviewed 13 May 2012

    We stayed at this hotel in April '12. We took the train and then walked to the hotel (30 min). I recommend this only with light luggage, otherwise take the bus. The hotel personnel all spoke English, which was helpful. The hotel was very neat,...More

    1  Thank mschwanee
    Reviewed 13 May 2012

    I stayed for two nights, the staff was gracious, my room in the main hotel was quiet, clean and good. I missed dining in their restaurant or taking the breakfast so I cannot report on that. I would reccommend this location. Worth the convenience of...More

    Thank VirginiaT123
    Reviewed 3 May 2012

    We stayed here for one night and though not cheap the location within the old Cite was terrific. The staff were also very helpful with lunch and dinner recommendations and getting us reservations. I appreciated them letting me use my French, and my parents appreciated...More

    2  Thank LEKBOCO
    Response from BW_hotel_donjon, Responsable réception at Best Western Hotel Le DonjonResponded 7 May 2012

    Dear Guest, Thank you for taking the time to share your comments with us. It is feedback from valued guests like you, which enables us to continually improve our services. We are sorry to hear you had experienced disturbances during your departure and that you...More

    Reviewed 24 April 2012

    Great location inside city walls. Very friendly, helpful, attentive English-speaking staff. We were told the hotel was once a convent thus it had a expansive garden area accessible from our room. Le petit dejeuner offered a wide selection of breakfast foods at a reasonable price....More

    2  Thank mcat0
    Hotel de la Cite Carcassonne - MGallery Collection
    1,596 reviews
    #1 of 39 hotels in Carcassonne
    0.09 km
     
    Mercure Carcassonne La Cite Hotel
    1,562 reviews
    #9 of 39 hotels in Carcassonne
    0.5 km
     
    Hotel du Chateau
    798 reviews
    #4 of 39 hotels in Carcassonne
    0.3 km
     
    Hotel du Pont Vieux
    504 reviews
    #3 of 39 hotels in Carcassonne
    0.3 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$108 - US$173 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Carcassonne
    • #4 Luxury Hotel in Carcassonne
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 61
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cancelon, Travelocity, Hotwire, getaroom.com, Orbitz, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Best Western Hotel Le Donjon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Occitanie >
    • Aude >
    • Carcassonne
    • Also Known As
    • Best Western Hotel Carcassonne ,
    • Best Western Carcassonne ,
    • Carcassonne Best Western
    Add Photo Photos
    Traveller (631)
    Room & Suite (222)
    Dining (36)
    Pool & Beach (1)
    Hotel & Grounds (523)
    Bathroom (25)
    Family and Play Areas (6)
    Nearby
    Sponsored by:
    Hotel du Chateau
    798 reviews
    .27 km away
     
    Hotel de la Cite Carcassonne - MGallery Collection
    1,596 reviews
    .09 km away
     
    Mercure Carcassonne La Cite Hotel
    1,562 reviews
    .48 km away
     
    Hotel du Pont Vieux
    504 reviews
    .34 km away
     
    Nearby Restaurants
    La Barbacane
    467 reviews
    .09 km away
    Restaurant Comte Roger
    972 reviews
    .01 km away
    Le Plo
    811 reviews
    .09 km away
    Au Four St. Louis
    573 reviews
    .07 km away
    Nearby Attractions
    CHATEAU ET REMPARTS DE LA CITE DE CARCASSONNE
    4,627 reviews
    .05 km away
    Cathar Castles
    692 reviews
    .04 km away
    Basilica of Saint-Nazaire
    1,403 reviews
    .11 km away
    Chateau Comtal
    641 reviews
    .07 km away
    Ask a question
    Questions & Answers
    patlangdon
    28 March 2017|
    AnswerShow all 4 answers
    Response from Sue A | Reviewed this property |
    I don't know their cancellation policy, but I wouldn't wait, just call them directly.
    0
    Votes
    Colleen M
    24 January 2017|
    AnswerShow all 6 answers
    Response from CammerT | Reviewed this property |
    You can message them directly on their website. They will email you back.
    1
    Vote
    Weelancashireladdie
    7 December 2016|
    AnswerShow all 6 answers
    Response from travelbug3Melbourne | Reviewed this property |
    Yes! And it's not expensive. They drive alongside you there and then ferry you back to hotel. It is a gated carpark. A great service offered. You're best to book just in case.
    1
    Vote
    Room Tips
    "The annex at the back is very private, faces the garden and has rooms with a little patio."
    Read review
    "If you have mobility issues, be sure to ask for a room on the ground floor or accessible by the elevator."
    Read review
    "Historically, the rooms within the main building have atmosphere and are central to facilities such as bar..."
    Read review
    "We would have chosen a room at the back on the ground floor knowing what we know now.."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing