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When you walk into the lobby you are wow'ed by the initial impression the hotel creates, whilst there is a lot of potential the rooms to look somewhat run down and the place would definitely benefit from some TLC. Particularity the bathrooms.
We have just arrived to find this hotel is closed. We have been booked into L Hotel Des Chevaliers nearby. It appears brand new or possibly newly refurbished. The grounds are still being laid.
Our room is 307 which overlooks - is almost on! -...More
Located next to the train station at the modern part of the city, the hotel is a good 25 mins walk from the citadel area.
Despite reserving adjacent rooms, we were given rooms far apart so my 8 and 11 y/o slept on the other...More
Stayed here for on night for our last night in Carcassonne. We stupidly didn't check reviews as on booking.com it was described as a 4 star premium booking. WHAT A LIE!
The hotel building is beautiful and the location is great for access to train...More
Had slight concerns following previous reviews but was very pleasantly surprised. Very friendly and attentative staff. Very good breakfast. Charming rooms with 10ft ceilings. A bit of character. Not your usual hotel chain.
Overall great experience.
Response from SAVSoleilVacances, Responsable relations publiques at Soleil Vacances Hotel Le TerminusResponded March 1, 2018
We would like to thank you for this excellent rating and your most positive comment on our hotel!
We hope to see you again very quickly.