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Ibis Styles Carcassonne La Cite

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Traveller (156)
Room & Suite (79)
Dining (13)
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Overview
  • Excellent33%
  • Very good48%
  • Average13%
  • Poor3%
  • Terrible3%
Travellers talk about
“medieval theme”(2 reviews)
“excellent hotel”(3 reviews)
“old city”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
Jul. 2Jul. 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (285)
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13
15
6
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3
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LanguageEnglish
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13
15
6
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3
Show reviews that mention
All reviewsmedieval themeexcellent hotelold cityeasy walking distanceclean roomspleasant staylocation was perfectlarge roomla citebreakfast buffetwould stay againshort stayenjoyed our stayfree parkingshort walkcroissantsone night
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1 - 5 of 37 reviews
Reviewed yesterday

Room was too hot as air conditioning wouldn't go below 17o c. Pool under maintenance. We were disappointed as not informed prior to booking. (area being painted). We had dinner in the restaurant on the first night of a four night stay - not to...More

Thank Danny M
Response from Guillaume B, Propriétaire at Ibis Styles Carcassonne La CiteResponded today

Madam, Sir, we regret that you were not satisfied by your stay in our hotel, and especially that you did not express yourself on the spot during your stay, which would have allowed us to inform you that our swimming pool has never been in...More

Hotel's Favourite
Reviewed 4 days ago

Whether the faux medieval decorative details charm or irk you, you really can't argue with the location of this offering from the Ibis Styles sub-brand. You get a modern, comfortable hotel with a pool, indoor and outdoor dining areas and decent parking just a 10...More

Thank David J
Response from Guillaume B, Propriétaire at Ibis Styles Carcassonne La CiteResponded 3 days ago

We thank you for your recommendation, and are delighted that you enjoyed your stay at the ibis Styles hotel Carcassonne La Cité :) Best regards

Reviewed 3 days ago

Within walking distance to the old city, nice car park and excellent breakfast. However, the staff at check in could be nicer and accommodate the guests more. They were more concerned with the well being of their own staff instead of thinking about those of...More

Review collected in partnership with Accorhotels.com
Thank AlanE1969
Response from Guillaume B, Propriétaire at Ibis Styles Carcassonne La CiteResponded 2 days ago

We thank you for your comment, and would like to specify that we are very committed to the well-being and satisfaction of our guests. We regret that the welcome you received on your arrival left you with a different impression of it, and please accept...More

Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
Response from Guillaume B, Propriétaire at Ibis Styles Carcassonne La CiteResponded 1 week ago

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Reviewed 3 weeks ago via mobile

We chose this hotel because of the parking & proximity to the old City. It was OK but geared to young families of which we are not. For some reason we were given a wheelchair room so there was not any seating in the room....More

Thank Saltspringsgirl
Response from Guillaume B, Propriétaire at Ibis Styles Carcassonne La CiteResponded 2 weeks ago

We thank you for your comment. Our rooms for people with reduced mobility are effectively not equipped with seating, but on request from the reception, we could have provided you with one.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$97 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$97 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (156)
Room & Suite (79)
Dining (13)
Pool & Beach (5)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Go somewhere else"
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"I was in room 130 and it was a perfect spot, looking down on the pool and not the car park and you could just..."
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"Overlooking the pool is nice and quiet"
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"The ground level rooms have an external pool facing seating area."
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