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Hotel Arcades

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56 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Glasgow, United Kingdom
1 review
Reviewed 1 November 2015

Superb food with great choice Excellent and efficient service by friendly staff Comfortable accommodation Very well placed for easy access to Grotto TREMENDOUS VALUE FOR MONEY Open with a warm welcome all year round Unhesitating recommendation!!!!

Helpful?
Thank 161CEL
Malta
Level Contributor
145 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 9 September 2015

This hotel's ground floor has been beautifully renovated after suffering floods twice. The lifts have been given a marvellous overhaul. The owner and staff are of an unbelievable friendliness and are always ready to help, including changing of menu according to the needs of the individual especially when dealing with the sick. Facilities for the disabled, including special bathrooms, are... More 

Helpful?
Thank Joseph G
Plymouth Devon
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 August 2015

A great place to stay with great staff who went out of their way to make you feel at home. The equipe work hard to make you feel really welcome. The restaurant is good and the standard of the food is good. The ambiance is really pleasant and M Buscail the proprietor (and his family) are the nicest people who... More 

Helpful?
1 Thank Dongab
Malta
Level Contributor
145 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 5 September 2014

3* hotel with 4* facilities, recently renovated and upgraded. Food is exquisite and rooms very comfortable compared with other Lourdes hotels. Cleanliness is five star. The hotel is situated in a a quiet area, with the river Gave in front and near to cafés and shops and is only is a five minute walk from St. Joseph's gate and the... More 

Helpful?
3 Thank Joseph G
Newcastle, England, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 April 2014

This hotel was very badly damaged by the flood in June 2013. We have used it often and called in knowing it was due to open to see if we could have a meal. The refurbishment is very smart. They were expecting the first group of the season and were happy to put on a meal for us, although the... More 

Helpful?
3 Thank Kathleen D
NYC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 August 2013

My experience with Jean Buscail and team over the years has been "formidable." Friends from Texas returned this year, sure to stop by and see old friends. Indeed, I look forward to the energetic repair of the hotel following the recent floods, in particular, the 2013 flood. The term "hospitality" is well defined by Buscail. I look forward to next... More 

Helpful?
2 Thank Old_Scout_NYC
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 May 2012

we were very dissapointed with the room we were first given. It was like a cabin on the boat it was so small (with a ladder on the wall to add to the cramped atmosphere). There was no coffee or tea making facilities and when we asked at the bar for a cup of coffee the man serving, muttered under... More 

Helpful?
3 Thank LittleMonkeyLost

Travellers are raving about these Lourdes hotels

Wokingham. Berkshire
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 1 February 2012

I have stayed at the Hotel Arcades a number of times over the years and have not reviewed it since 2010 so I thought I would just give you an update. The hotel has been privately owned and run for a couple of decades now by Monsieur Jean Buscail and his wife, you will see Jean nearly every evening walking... More 

Helpful?
1 Thank ItsLeavy
Wokingham. Berkshire
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 1 February 2010

As you may have already seen, I have previously reviewed this hotel after my last visit there in 2009, and now I do try and stay here when visiting Lourdes, I find the staff always very helpful. When I arrived at the hotel and checked in the lady on reception gave me my room key, saying it was nice to... More 

Helpful?
1 Thank ItsLeavy

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
In the foothills of the Pyrenees, just 300 metres from the Sanctuary of Our Lady of Lourdes, this mountain hotel provides the perfect accommodations for pilgrims coming from all over the world to visit the cave of Massabielle. Its excellent location, on the banks of the Gave de Pau River, is perfect for discovering the city on foot, sightseeing and enjoying the castle-fort of Lourdes and Pyrenean museum. Hotel Arcades 3* has 212 rooms on eight floors, with magnificent views of either the river or the historical castle-fort. The hotel features, among other facilities, full restaurant service with regional specialties and a la carte dishes. Plus, the hotel also offers three meeting rooms with space for up to 150 participants equipped with the latest audiovisual technology. ... more   less 

Additional Information about Hotel Arcades

Address: 13 avenue du Paradis, 65100, Lourdes, France
Region: France > Occitanie > Hautes-Pyrenees > Lourdes
Price Range: $55 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Arcades 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
Arcades Hotel Lourdes
Hotel Style:
#16 Best Value Hotel in Lourdes
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Questions & Answers

Questions? Get answers from Hotel Arcades staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one on the front if you do not mind a little bit of noise.”
 of 5 bubbles grechattard, 9 Sep 2015 | Read review
“Ask for a room facing the street and the river.”
 of 5 bubbles grechattard, 5 Sep 2014 | Read review
“Ask to see the room, it is ok. Keep in mind the purpose of your visit. If you are skiing and expect to be on the slopes all the time, you'll find a room to meet your needs. If you are hiking, you'll find a good room. But if you are on pilgrimage, you will find the warmest welcome you can imagine.”
 of 5 bubbles Old_Scout_NYC, 27 Aug 2013 | Read review
“We looked at around 4 different rooms in this hotel and they were all terrible, give it a miss.”
 of 5 bubbles LittleMonkeyLost, 13 May 2012 | Read review
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