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Hotel Saint Sernin

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#37 of 128 Hotels in Toulouse
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Saint Sernin
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173 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Bath, UK
Reviewed 3 June 2015

The hotel is well situated, in a quiet side-street next to the St Sernin Basilica. The rooms were well appointed and comfortable, and just about big enough. The staff were friendly and helpful, and one, Alex, has a great sense of humour. The buffet breakfast was adequate but fresh.

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Helpful?
Thank devabee
HOTELSTSERNIN, Guest Relations Manager at Hotel Saint Sernin, responded to this review

Hello, thank you for choosing the Hotel Saint Sernin. We are happy to know that you enjoyed your stay. Do not hesitate to ask for a bigger room the next time. Regards, Jeanne.

Exeter, United Kingdom
Reviewed 1 June 2015

This Hotel overlooks the St Sernin Basilica which is surrounded by a tree lined circular thoroughfare, from which the central shopping/restaurant and other attractions can be accessed within 5 minutes walking distance. Per chance during our stay we experienced occupation of two separate rooms, one on 1st floor, and one at the top of the building as shown in the...

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Thank Paulo S
HOTELSTSERNIN, Guest Relations Manager at Hotel Saint Sernin, responded to this review

Hello Paulo, we are delighted to read your nice comment and we thank you for taking your time to write it. We hope that your next stay in Toulouse will be as pleasant as the last one. Regards, Jeanne.

Thornton Cleveleys, United Kingdom
Reviewed 14 May 2015

Excellent location for a short visit to Toulouse, easy to walk to the Capitole and other attractions. Staff very helpful. Room clean and good bed etc. Would certainly recommend as good value for such a city centre hotel.

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Thank John C
HOTELSTSERNIN, Public Relations Manager at Hotel Saint Sernin, responded to this review

Dear John, we appreciated your stay in our hotel. We have been happy to satisfy you. We hope to see you soon again. We wish you a nice summer. Regards, Hôtel St Sernin.

Sverige
Reviewed 7 May 2015

The hotel is nicely located in central Toulouse, although not situated in the most busy areas (which is good indeed). The staff is friendly and helpful and we enjoyed the stays in all ways. The breakfast (€13 at the time of our stay) was good, with ham, eggs, cheese and different kind of breads. The rooms are small, as they...

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Helpful?
Thank Mrdotrip
HOTELSTSERNIN, Public Relations Manager at Hotel Saint Sernin, responded to this review

Dear Mrs, Mr, thank you first for staying in our hotel. Your comments help us improving the quality of our service. We would like to inform you that the cost of the breakfast has been changed to 11 € instead of 13€. We took into consideration your remark about developping our exit ways. Thank you again. We hope to see...

New York City, New York
Reviewed 20 April 2015

I have mixed feelings about this hotel. Downsides: The entrance is horrendous, and there is no elevator to the first floor, where the front desk is. The rooms are small, (I booked the more expensive rooms with a view on the Church, so I can't imagine the size of the more modest ones), there is no minibar, the heating system...

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Thank MattClaire097
Athens, Greece
Reviewed 25 March 2015

The people working in the reception were kind and helpful, mostly young students. The room was too small even for a single room but clean and tidy. The location was good and close to metro station and the city center.

Review collected in partnership with Amoma.com
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Thank Sigiava A
Paris
Reviewed 2 January 2015

This hotel claims to be a 3 stars, but it is definitely not. However, the price is definitely not that of a 3 stars hotel, so nothing really wrong here. You should take it like a very slightly above average 2 stars hotel, for a neat price, very near the center of Toulouse, and still in a very quite place....

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1Thank Foo B
Auckland Central, New Zealand
Reviewed 8 December 2014

Staff very polite and caring for the traveller, regardless if you are businessman or on holiday. The location is very central and clear of the sleezy areas near the train station-and yet around a 10 minute walk . Handy for restaurants and prime attractions.

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2Thank BobSpencer
HOTELSTSERNIN, Receptionniste at Hotel Saint Sernin, responded to this review

Dar Mr and Miss Spencer We are delighted to know that you had a pleasant stay among us and we thank you for your nice feedback Looking forward to see you again Best regards Elisa

Somerset, UK
Reviewed 18 November 2014

We stayed one night at the St Sernin. It is very close to the Basilica and a short walk from many of Toulouse's attractions. We enjoyed the City. The staff were really helpful, helping us find a place for dinner. The buffet breakfast in the morning was excellent. The room itself was small but comfortable.

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1Thank M130454
HOTELSTSERNIN, Receptionnist at Hotel Saint Sernin, responded to this review

Dear Sir, Dear Madame first of all thank you for choosing the Hotel St sernin Thank you for your nice comment and we are happy to know that you enjoyed your stay with us For the next time do not hesitate to ask for a bigger room We have différents rooms with différents size and it will be a pleasure...

Cheltenham, United Kingdom
Reviewed 10 November 2014

This 3 star hotel is in an excellent location in the old part of Toulouse adjacent to the St Sernin basilica. The airport bus costs 5.5 euro and if you get off at the St Jeanne d'Arc bus stop, the hotel is less than a 5 minute walk away - just head for the basilica. We picked up a free...

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1Thank AAddey
HOTELSTSERNIN, receptionniste at Hotel Saint Sernin, responded to this review

Dear Mr & Miss Addey thank you for choosing the Hotel St Sernin We are glad to know that you have appreciated your stay with us and we are looking forward to see you again. We apologies for any problem with the wifi connexion so we are trying to resolve it Best regards Elisa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Concierge
Official Description (provided by the hotel)
St Sernin The hotel has just been completely renovated with taste in contemporary shades of gray and flax. We offer our clients a unique location opposite the Basilica of St. Sernin and two steps of the Capitol. ... more   less 

Additional Information about Hotel Saint Sernin

Address: 2 rue Saint Bernard, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Taur
Price Range: $110 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Saint Sernin 3*
Number of rooms: 17
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Also Known As:
Saint Sernin Hotel
Hotel Style:
#17 Family Hotel in Toulouse
#24 Romantic Hotel in Toulouse
#26 Business Hotel in Toulouse
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Saint Sernin staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Larger single rooms on the street side.”
 of 5 bubbles Yunus-July2015, 3 Aug 2016 | Read review
“The parking garage is scary and the opener did not work well!”
 of 5 bubbles michellemF6536VJ, 22 Jul 2016 | Read review
“2nd floor rooms have balconies - if you can deal with the noise and temperatures, it's like sleeping outside!”
 of 5 bubbles JuddS, 31 Jul 2015 | Read review
“Ask for a room with a view of the Basilica.”
 of 5 bubbles katiefromchi, 29 Jun 2015 | Read review
“If you can get one of the 'Basilica' rooms your windows open out onto the tower across the street and you can hear the carillon bells - which stop at midnight to let the town sleep.”
 of 5 bubbles jay2rocket, 13 Jun 2015 | Read review
5 of 5