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Crowne Plaza Toulouse

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#18 of 130 Hotels in Toulouse
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Crowne Plaza Toulouse
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879 Reviews from our TripAdvisor Community

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Showing 427: English reviews
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West Chester, PA
Reviewed 1 week ago via mobile

We stayed two nights. This is a true 4-star hotel. Best possible location. Nice public areas. One of the best breakfast buffets we had on trip. They had salmon lox and one other fish item, plus all the other typical items. Room, bed, AC were all excellent. Hall on our floor was in midst of remodeling with baseboards removed, dirty...

Thank samcevoy
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for posting your review about the quality of our hotel. We are delighted to learn that you enjoyed it from the Crowne Plaza Toulouse. We hope to have the pleasure to welcome you again.

Cairo, Egypt
Reviewed 14 February 2017

Stayed here for a night and really enjoyed it. The room was clean and well presented with all the amenities I needed for my stay. The reception staff were very welcoming and friendly. The hotel is right on the square making it a perfect spot to go out for a walk around the city, and it was easy enough to...

1Thank stellalocal
About Hotel's Favourite Review
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, I would like to thank you for taking the time to post a review. I am pleased to learn that you had a nice stay with us and you loved our professional and helpful staff. We hope to have the chance to welcome you back soon in Toulouse!

Oxford, United Kingdom
Reviewed 1 week ago

Right in the centre of town we stayed one night in a comfortable be in a good sized bedroom overlooking a side street but with a view of the square Efficient and helpful reception staff, and a reasonable rate.

Thank NancyArmstrong
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you very much for your review. Your positive feedback about our establishment and particularly about our location is deeply appreciated. We look forward to welcoming you back.

Reviewed 1 week ago

Stayed in the plaza for a long weekend, great hotel, cracking location, staff really friendly, didn't try any food, bar staff could have been a bit more helpful, asked for a coffee just after 11pm and they stated that they were closed, not very helpful and let the rest of the staff team down because of that.

Thank Lee P
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for taking the time to share your feeling after your recent stay with us. You have to know that your comment is greatly appreciated. Please contact our reservation department at your next visit on hicptoulouse@alliance-hospitality.com, we will be happy to welcome you back soon.

Denver, Colorado
Reviewed 2 weeks ago

I've stayed in this hotel twice over the last couple of years (2015 and 2016). It's location is perfect, right on the city square and I love that there is a wine bar directly across the street. You are closing the restaurants, cafes, shopping, etc. The rooms are large and comfortable. While I usually like staying at an Accor hotel...

Thank denverfemme
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, Thank you very much for taking the time to write this nice review of our hotel. I am so pleased to hear that you enjoyed our perfect location and I also greatly appreciated your compliments on the excellent service you received. We look forward to a return visit at Crowne Plaza Toulouse.

Seattle, Washington, United States
Reviewed 3 weeks ago

My wife and I just returned from a three-day stay at this property. The location of this hotel is terrific - it is literally on the Place du Capitole which is the center of historic/touristic Toulouse. Unfortunately, other than location, there is not much to recommend the property. A stay here is by no means a luxurious experience. Decor and...

Thank Paul D
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for your recent stay with us. I am so sorry to learn that you did not enjoy your overall experience at Crowne Plaza Toulouse. Guest satisfaction is our main concern and we regret not to have met your expectations. Be assured that the remarks that you communicated during your stay have been taken into consideration and...

San Sebastian - Donostia, Spain
Reviewed 3 weeks ago

I stayed one night having a really good experience. The receptionists were really kind and recommend us some restaurants that we enjoyed. We also have breakfast in the morning, which resulted to be a buffet with a really complete menu.

Thank Marco S
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Marco, thank you for your kind feedback following your recent stay with us. We are pleased to read that you enjoyed your trip. We hope to have the opportunity to welcome you back again during your future stays in Toulouse.

Kristiansand, Norway
Reviewed 5 weeks ago

Located smack-dab-in-the-middle of Toulouse. A quite anonymous, but efficient hotel aimed at business travellers. Perfectly OK with everything in place - professional service, spacious rooms, clean and orderly, continental breakfast - but just boring for those of us used to this kind of hotels

Thank Dag I
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, thanks a lot for your feedback on TripAdvisor. I am delighted to read you enjoyed your stay. I hope to have the chance to welcome you again in Toulouse.

Park City, Utah
Reviewed 21 April 2017

This hotel has the best location in Toulouse as it is in the center of all of the action. The rooms are very nice and our room was recently renovated. The staff is helpful and very friendly. We did not use the restaurant for dinner but the breakfast buffet is excellent with lots of choices including cooked omelets.

Thank PCTraveler46
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for the time dedicated to posting your great feedback about your stay with us. It is our goal to consistently provide customer satisfaction and your comments are very important to us. I hope we will have the opportunity to welcoming you again soon.

Reviewed 19 April 2017

My husband and I stayed for two nights and everything was good, the room (and bed)very comfortable and good service. The breakfast had cold and hot food and you can order your choice of eggs "a la carte".

Thank Rebecca A
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Rebecca, thank you for your feedback and for taking the time to tell us about your positive experience in Toulouse. I am very glad you enjoyed your experience with us. We hope we get to see you again soon.

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11/06/2017 12/06/2017
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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square. Our musical bar-restaurant Live & Life Caffè invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking our summer restaurant, in the grand patio, proposes salads and provencal grills. Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 

Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Saint Rome
Price Range: $145 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza
Hotel Style:
#12 Luxury Hotel in Toulouse
#17 Business Hotel in Toulouse
#19 Family Hotel in Toulouse
#20 Romantic Hotel in Toulouse
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Toulouse staff and other travellers.
16 questions
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Questions? Get answers from Crowne Plaza Toulouse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed in 422 over looking the square, excellent”
LeeP382, 15 May 2017 | Read review
“See if upgrade possible to have a room overlooking the Place du Cap”
Clutz7777, 5 Jan 2017 | Read review
“Both stays have been in Superior Rooms on south side --- no complaints.”
DubSkaTeuchter, 7 Nov 2016 | Read review
“It doesn't matter as there are no good views around the hotel. It's better to go out and explore Toulouse city!”
DavidWoon, 29 Oct 2016 | Read review
“Room overlooking the Place.”
tucsonbabe, 1 Oct 2016 | Read review
5 of 5
US$111* /night
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