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Best Western Hotels Les Capitouls

CancelonUS$70*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$85*
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Best Western Hotels Les Capitouls
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114 Reviews from our TripAdvisor Community

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Showing 28: English reviews
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Northern California
Reviewed 1 week ago

My wife & I spent 6 nights, 12-17 May, at the Best Western Toulouse Centre Les Capitouls. We reserved a Family Room to make our extended stay a bit more comfortable. Our room 212 included two bedrooms connected by a small kitchen area that included a sink, hot water kettle and a refrigerator. The room faced the street, Allees Jean...

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Thank LostLen
Reviewed 26 March 2017 via mobile

The location is good - quite the center of the town, many nice restaurants around (e.g. Pizzeria Vecchio - crowded, many young people, average prices, very good food), fast food restaurants available too. The hotel dosn't have a restaurant, breakfast only ( about 14 Euro) - other options around the hotel are available. Superior room is a must! Standard is...

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Helpful?
Thank Guido M
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Sir, I thank you so much for having given your opinion. Sincerely Yours. Cédric FRENEHARD General Manager

Pontyclun, United Kingdom
Reviewed 23 March 2017

Lovely hotel in the centre of Toulouse, easy walking distance from all major sights. Beautiful city ,fab bars and restaurants. Good breakfast @ hotel, staff were very helpful. Would definitely recommend this hotel

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Helpful?
Thank Alecia T
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Alecia, I thank You very much for your comment. I hope to see you again soon. Sincerely Yours. Cédric FRENEHARD General Manager

Galway, Ireland
Reviewed 19 February 2017 via mobile

Good value, great location and very friendly staff. Location is city centre and very close to all transport options. And equally importantly close to all the rugby pubs for post match festivities :-) Locals are Rugby mad and as friendly as you could want, wear you club gear an you will kit be short of someone to chat with.

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Helpful?
Thank Irish_Elec_Eng
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Sir, I thank you very much for your comment and I hope to welcome you before the next match ! Cédric FRENEHARD General Manager

Kirkintilloch, United Kingdom
Reviewed 19 February 2017

Whilst the location itself is pretty good, this hotel has zero atmosphere. There is nowhere really to relax in the lobby, or the "bar" (I loosely describe it as a bar - no-one used it for good reason it was awful) which doubles as the dining and breakfasting area. The room I had was in need of a refurb (cracked...

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Helpful?
Thank SuperOz
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Sir, I understand you to be upset and I apologize for this. We have recently bought this hôtel and we've planned to refurbish it this year and everything will be terminated about march 2018. I hope to see you again next year ! Sincerely Yours. Cédric FRENEHARD Général Manager

Syracuse, Italy
Reviewed 4 December 2016 via mobile

Good Hotel on the whole in a good position but very very bad breakfast, at only 14,5€ per person!!! Low attitude to customer satisfaction of customer care (desk) people. I don't think to come back there...

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1Thank iiaeu
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Sir, I'm very sorry for this bad experience. I hope to be better next time. Sincerely Yours. Cédric FRENEHARD General Manager

Reviewed 23 November 2016 via mobile

Nice and clean room (TV channels in French most of, wi fi, fridge,kettle with tea and coffee ; white towels, daily changed...), people friendly and helpful, breakfast good, hotel 15 min walk from town centre, shuttle bus station just in from of hotel; cross the street a cheap pub to eat, if you are not too" fancy "...."flunch" is the...

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1Thank Cristiana P
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Costumer, I thank you very much for having given your opinion. Sincerely Yours. Cédric FRENEHARD General Manager

Reviewed 10 September 2016 via mobile

Walked in to a very impressive reception area staffed by friendly & helpful staff who all spoke good English. Our room faced inwards, so whilst we didn't have a view, it was very quiet with comfortable beds, nice bathroom including a good shower over the bath. Air conditioning worked well which was a relief as it was around 35 degrees...

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Helpful?
Thank Robbiebgg
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Sir, I thank very very much !!! And When you come back, we'll be renovated ! Sincerely Yours. Cédric FRENEHARD General Manager

Doha, Ad Dawhah, Qatar
Reviewed 31 July 2016

Nicely located with just a short walk to old town. The rooms are a bit outdated and in need of an upgrade. However, every effort is made to provide for all your needs. Our room was in the front on the busy avenue, recommend you request a room in the back which should be quieter. An adequate buffet is available,...

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Helpful?
Thank YankeeinQatar
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear costumer, I thank you very much for your comment, and mostly about Sabrina that will be very happy to read it ! Concerning the car park, at the begining of september, costumers will be able to pay 20€ for 24h directly to the hotel, without going to the parking desk. My reception will give you an exit ticket so...

Reviewed 28 June 2016

In Toulouse for the football so just needed a central hotel for convenience . Very dated , shabby room . Ok to crash out after a long day traveling and going to the match . Not a place for a romantic holiday etc .

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Helpful?
Thank Bryn F
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Sir, I thank you for your comment. You have to know that we expect renovation at the beginning of 2017. I hope to see you again after. Yours Faithfully. Cédric FRENEHARD General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This hotel, installed in a former private home, resumes the spirit of Toulouse and is just off the Place du Capitole close the main subway station. ... more   less 

Additional Information about Best Western Hotels Les Capitouls

Address: 29 Allees Jean Jaures, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Belfort
Price Range: $113 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotels Les Capitouls 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Best Western Hotel Toulouse
Best Western Toulouse
Toulouse Best Western
Hotel Style:
#20 Business Hotel in Toulouse
#27 Luxury Hotel in Toulouse
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotels Les Capitouls staff and other travellers.
3 questions
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Truro
29 days ago
Oakland, CA
11 months ago

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Questions? Get answers from Best Western Hotels Les Capitouls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that does not face the street”
  • Room 212 is highlighted in the upper left corner
LostLen, 19 May 2017 | Read review
“We stay with 4 other couples. All rooms were fine”
aleciat2013, 23 Mar 2017 | Read review
“I doubt there is a good room in this hotel.”
SuperOz, 19 Feb 2017 | Read review
“Ask for the back away from the street.”
YankeeinQatar, 31 Jul 2016 | Read review
“The best views are on the side facing Allées Jean Jaurès, the higher floors.”
JimB970, 14 Sep 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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