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Urban Hotel & SPA

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Urban Hotel & SPA
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74 Reviews from our TripAdvisor Community

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Showing 7: English reviews
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Gatineau, Quebec
Reviewed 5 April 2017

I am fortunate because my work allows me to travel. This hotel was chosen by my employer due to availability, proximity and value for money. Cost was not a factor this time. A nice hotel about a 20 minute walk from the vibrant city centre. Staff were most helpful. A small (20 or so capacity) dining room with a French...

Thank Yukiduke
Reviewed 26 March 2017

Really nice hotel with excellent staff. They are really friendly and helpful. We had some problems with the room, but we could easily switch it to other. For us it was a perfect localization, close to the city center and close to the place we hda meetings.

Thank Patrycja W
Reviewed 7 February 2017 via mobile

Stayed for one night just to see Lille with family, hotel location not great and surrounded area abit of a dump but it wasn't too bad getting a train there from the main Eurostar station. its lovely decor inside the restaurant and lobby area, very vintage and french.. but the room was really small- although it was cosy and modern....

Thank AnnyBella
Reviewed 29 December 2016

Nice and pleasant stay. Staff is very friendly. Room was situated on the 3rd floor. Was extremly small. We even had to sit on the bed to undress. Roomservice could be ordered but not eaten in the room as it was too small. Breakfast was chaotic. Not enough room to fit everyone in. We had to return in 30 minutes....

Thank moni_vedebe11
Reviewed 27 September 2016

I know there have been mixed reviews of this hotel but I spent a couple of nights here earlier in the month and enjoyed it. The building itself is very nice and the area, although somewhat down at heel, is clearly up and coming. It's clear that the new owners are working hard to improve the place and the staff...

Thank Gregory P
Emmanuel T, Gérant at Urban Hotel & SPA, responded to this review

Dear Gregory P Thank you for your review and comments. We opened this week our relaxation area (sauna, hammam, jacuzzi) and we hope to see you soon. Have a good day

Reviewed 5 August 2016

I thought the Hotel itself was very nice. Receptionists very nice and very helpful a real plus for the Hotel.. Room very clean and well kept. Not far from the Euro-star to the UK. Checked our rental car in the day before at the station and used a taxi the rest of the time. We had a Hertz rental car...

2Thank John J
Emmanuel T, Propriétaire at Urban Hotel & SPA, responded to this review

Dear John J Thank you very much for your opinion. We take it as an encouragement to continue what we started in the last few weeks. We soon finished the renovation of the Spa and the room for breakfast. Feel free to visit us again in a future move to Lille, you will find all other work done. Sincerely

Reviewed 28 June 2016 via mobile

Stayed here during Euro2016 and only used the room. Did not have breakfast or any drinks here. The room was very small but looked nice and had a comfortable bed. Ensuite bathroom was nice. Wifi was available but kept having to sign in every few minutes. The bar lounge room looked very nice as was the entrance. The metro is...

1Thank Glencor
Emmanuel T, Propriétaire at Urban Hotel & SPA, responded to this review

Dear Glencor, Thank you very much for your opinion. During your visit, we were houseowner the hotel for a few days. So we will not have had a great influence on your stay. We have now changed the wireless network to improve it, we renovated the salled breakfast and spa. We look forward to welcoming you on a return pass...

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04/06/2017 05/06/2017
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  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Banquet Room

Additional Information about Urban Hotel & SPA

Address: 48 B rue de Valenciennes, 59000, Lille, France (Formerly Hotel and Spa Grand Palais)
Region: France > Hauts-de-France > Nord > Lille
Price Range: $82 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Urban Hotel & SPA 3*
Number of rooms: 40
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Questions & Answers

Here's what travellers have asked, with answers from Urban Hotel & SPA staff and other travellers.
3 questions
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Questions? Get answers from Urban Hotel & SPA staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a big room, our room was really very small !!”
moni_vedebe11, 29 Dec 2016 | Read review
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US$60* /night
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