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BEST WESTERN Up Hotel

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#7 of 106 Hotels in Lille
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Up Hotel
BEST WESTERN Up Hotel
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465 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Harpenden
Reviewed 5 December 2016

London to Lille on Eurostar is a doddle and our hotel was a five-minute walk from the Eurostar station. Our shared room was comfortable and clean; we had our own coffee machine (which also gave hot water for tea). There was a bar area where breakfast could be taken. The staff were very friendly and helpful. We found Vieux Lille...

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Thank Wheeler16
Colchester, United Kingdom
Reviewed 29 November 2016

Perfectly situated to all the attractions and restaurants. The staff were very friendly and helpful and hotel was exceptionally clean and we liked the attention to details throughout. The breakfast was rather expensive albeit very adequate

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Thank mdeex_919321
Southampton, United Kingdom
Reviewed 27 November 2016 via mobile

We took a weekend break in Lille for my birthday. Booked Up Hotel as part of a Xmas market deal with Lille Tourist Office. So pleased. Convenient for train stations and old town, great staff, lovely room with coffee machine and classy toiletries. Breakfast excellent too, although expensive at 16 Euro if not included in deal price. Highly recommend. Lille...

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Thank davesouthamptonqpr
Tadley, United Kingdom
Reviewed 26 November 2016 via mobile

A reasonable hotel that is conveniently located. Our room was clean, adequate but a little small. We had a triple (family) room. Our problem was with the heating. There was no radiator in the room only in the bathroom. Heat came from an overhead vent. It took several hours for it to reach a comfortable temperature. We contacted the staff...

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Thank steveahis
Ashdod, Israel
Reviewed 7 November 2016

The UP hotel is located a minute walk from old Lille city center so you can do many of the sightseeing without any transportation. Staff is very helpful. Room was great with comfortable bed, big bathroom and modern design.

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Thank Moshe_Kara
claire B, Directrice at BEST WESTERN Up Hotel, responded to this review

Dear Moshe_Kara, thank you very much! It's always a pleasure for us to read guest' satisfaction. We hope to see you in a short time :-) Best Regards, Claire BOURLET

Birmingham, United Kingdom
Reviewed 6 October 2016 via mobile

Stayed here 3 weeks ago and I'm still waiting for a disputed bill to be resolved. I booked using Avios points and they use TravelCube as their agents. Checking in was easy enough and we presented the travel voucher. On checking out the receptionist stated the the voucher hadn't been honoured. We were told we had to pay over 200...

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1Thank ScubaDeano
claire B, Directrice at BEST WESTERN Up Hotel, responded to this review

Dear Scuba Deano, Thank you for your comment. we sorry us for this waist of time. Netherless, wherever the problem comes from, we always find a solution quickly. The desagreement has been already resolved since a few weeks . If you have any question or problem about the payment, please never hesitate to contact immediatly and directly the direction of...

New York
Reviewed 28 September 2016

Needed a place for two nights in Lille and was glad I chose this. Staff were really nice. My room faced the street but noise wasn't an issue (though I was there on weeknights, not weekends). It's about two blocks from the train stations and as with many towns that can be a bit of a sketchy area. I live...

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Thank jv711
London, United Kingdom
Reviewed 26 September 2016 via mobile

We paid £77. At the time of booking (pre brexit *sigh* €100. The hotel was well positioned, the staff were very friendly and professional, the extra touches like l'occtaine soaps and shampoo didn't go unnoticed. For the money, 5 stars, couldn't be bettered. Breakfast and hotel drinks a little on the pricey side, but they're optional so won't be marked...

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Thank mij l
Reviewed 16 September 2016 via mobile

The Best Western Up Hotel is very well located and a few minutes from the Eurostar station. The staff are brilliant and friendly. The room and bed was comfortable. The coffee machine in the room was a must... Tres bien.

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Thank Bill C
South East England, United Kingdom
Reviewed 13 September 2016 via mobile

We stayed just the one night in Lille, we had 2 rooms for our family. Although the hotel has four stars on the website, it is only a 2 or at very best 3. The rooms are very small, but are decorated quite quirkily. The L'Occitane products were a welcome luxury touch. The staff were lovely, although the youngster they...

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Thank Di B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The hotel is located in the center of Lille and near Lille train station and shops. The hotel, brand new, consists of 27 comfortable rooms and modern decor. The hotel has a cozy bar: "The Tulip Bar" where you can enjoy delicious cocktails, champagnes, soft drinks and snacks. Parking: Consult us ... more   less 

Additional Information about BEST WESTERN Up Hotel

Address: 17 Place des Reignaux, 59800, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Price Range: $137 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Up Hotel 4*
Number of rooms: 27
Reservation Options:
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Hotel Style:
#5 Luxury Hotel in Lille
#5 Romantic Hotel in Lille
#6 Family Hotel in Lille
#11 Business Hotel in Lille
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Up Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“air conditioning units quieter further up than our level. level 2”
 of 5 bubbles gilliand768, 12 Dec 2016 | Read review
“Room 302 was very quiet”
 of 5 bubbles Wheeler16, 5 Dec 2016 | Read review
“I had room 204 and it was fine.”
 of 5 bubbles jv711, 28 Sep 2016 | Read review
“101 first floor and quiet”
 of 5 bubbles pam_summers1, 6 Aug 2016 | Read review
“We had a second floor front facing room, fantasic view of our little square however bit noisy on Saturday night as kebab shop opposite!”
 of 5 bubbles Purplelove007, 30 May 2016 | Read review
5 of 5