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Novotel Lille Centre Gares

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#15 of 106 Hotels in Lille
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Novotel Lille Centre Gares
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672 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Slough, United Kingdom
Reviewed 26 December 2016 via mobile

Visited Lille specifically for the Xmas market and picked Novotel based on previous experience with this Company. Location was perfect for the town centre - approx 10 minutes leisurely walk. The car park was a bit of a nightmare - small spaces and very confusing. Hotel itself was of an exceptional standard with very friendly staff. Restaurant was undergoing work,...

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Helpful?
Thank Joann H
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Good afternoon, Thank you very much for your comment. We are glad that you enjoyed staying at Novotel Lille Centre Gares. It is true that we are nicely situated, close to the train stations, city center and Euralille mall. We are sorry that you were disappointed with our unlimited breakfast buffet. We hope that we will have the pleasure to...

Leicester, United Kingdom
Reviewed 16 December 2016

Stayed a week ago and found the hotel very clean, comfortable beds and quiet. The breakfast was very good, a really good selection, bacon, scrambled egg, cereal, fresh fruit, crossaints etc. Our only niggle was that there was no teabags in the room and hardly had any toilet rolls. When we went to ask for some the receptionists seemed quite...

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Helpful?
Thank Liz P
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Madam, Thank you very much for your comment. We are glad that you enjoyed staying at Novotel Lille Centre Gares ! We apologies about the tea and toilet rolls, I can assure you that it is not the usual not to provide at once some tea if needed. There are normally a few complimentary tea bags in room and...

Reviewed 15 December 2016 via mobile

Hotel şs very poor with breakfast.Dont get breakfast it will be just loss of money. And as a 4 star hotel they just give shampoo in the room;do not expect any other bath kit. The only best thing is just next to hotel there is an underground park area no need to look for a parking spot

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Helpful?
Thank Isil Y
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear sir or madam, Thank you for taking the time to write about your stay at Novotel Lille Centre Gares. We are sorry that our unlimited buffet breakfast did not suit you, in spite of our large variety of products. In the bathroom are provided the usual Novotel complimentary products : shower gel, shampoo and soap. If anything else is...

Croydon, United Kingdom
Reviewed 3 December 2016

We booked this Novotel as we thought it was a good location. We were not disappointed - its a short walk from Eurostar Lille, and very close to Lille Flandres station. Its also in a good location for shopping, the christmas market and bars/restaurants. The hotel is clean and rated as a four star. But it is let down by...

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Helpful?
Thank Wig_Traveller
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Sir or Madam, We thank you for your comment and are glad that you enjoyed your stay at Novotel Lille Centre Gares. The computer is not available for now because of the work being done in the hall, but it will be back in a short time, we apologise for the inconvenience. In room complimentary products are the same...

London, United Kingdom
Reviewed 9 November 2016

There was bit of jobsworth power on check-in. I arrived at 1345 and they wouldn't let me in until the "official" time of 1400. After that everything was fine. The room was well furnished and fairly spacious by French standards, The mattress and pillows (the most important things in a hotel room) were comfortable and the shower was hot and...

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Thank misterhappy2016
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Misterhappy2016, Thank you very much for taking the time to right us about your stay at Novotel Lille Centre Gares. We are sorry that we had to make you wait for the room, it was probably not ready yet, in those cases and if possible we ask housekeeping to make the room in priority and it takes a 20...

Reviewed 21 October 2016

Great customer service with very friendly staff. Clean rooms although feels dated. Lovely restaurant. PRking was very expensive for one night paid 21euros as there is no discount on Sundays. Great location close to train station.

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Thank Tindo2020
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Tindo2020, We are glad to read that you enjoyed the hotel and restaurant as well as the staff. Indeed the closeness of the train stations is quite usefull for our guests. We hope to see you again ! Kind regards Sarah

London, UK
Reviewed 15 October 2016 via mobile

I enjoyed the clean designs of the bedroom and the quiet ambience (I could not hear any trains despite the location). Friendly staff. Breakfast highly self-service even down to pouring your own coffee and cooking your own eggs!

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Thank nicklansley
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Nicklansley, Thank you very much for your comment. We are happy to read that you had a nice stay at Novotel Lille Centre Gares. We indeed like the "feel at home" breakfast where you have the opportunity to make your eggs the way you love them the best ! We hope to have the pleasure to see you again...

Wilmslow, United Kingdom
Reviewed 12 October 2016 via mobile

Exactly what it says on the tin!!!! Functional hotel, 10 mins from stations, small gym, clean rooms, a quiet hotel, average bar and typical continental breakfast. Friendly and helpful staff. Good wifi.

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Thank snid7
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Snid7, Thank you very much for your review. We are glad to read that you enjoyed staying with us and will be pleased to welcome you again ! Kind regards Sarah

Aylesbury, United Kingdom
Reviewed 15 September 2016

Used this hotel as a stopover whilst visiting some of the First World War sites in Northern France. Hotel is in a good location in the city centre and within walking distance to local amenities (restaurants, bars, shops etc). Hotel itself is as you would expect from Novotel, so no complaints there. Worth saving your 16 euros on breakfast as...

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Helpful?
Thank dwood1982
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Dwood1982, We thank you for taking the time to write abour your stay with us. We are glad to read that you enjoyed the hotel and its location and hope to meet you again ! Kind regards Sarah

Hampshire
Reviewed 9 September 2016 via mobile

This was a very good hotel, and better than anticipated. The breakfast was extensive, including eggs, sausages an bacon. The staff were very friendly. The rooms even had tea and coffee making facilities which isn't usual in my experience of French hotels. The TV's also had BBC 1 and 2. Hotel is well located for the Stations both local and...

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Thank Debrasaint
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Debrasaint, We are reading your comment with pleasure ! Indeed, we are glad that you enjoyed staying with us and thank you very much for letting us know. We hope to have the pleasure to meet you again ! Kind regards Sarah

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Novotel Lille Centre Gares is a modern 3 star hotel 2 min walk from Lille Flandres station, the Zenith and the Grand Palais, and 5 min from Lille Europe station and the city centre. Ideal for professional or private trips discovering all the region has to offer. 96 airconditioned rooms including 34 refurbished rooms and 5 suites. Enjoy our free fitness centre and patio. With our Family Offer available on request on Sunday you can keep your room until 5 p.m. Public parking at Lille Flandres station. ... more   less 

Additional Information about Novotel Lille Centre Gares

Address: 49 rue de Tournai, 59800, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Price Range: $111 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lille Centre Gares 4*
Number of rooms: 96
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Also Known As:
Novotel Lille Centre Gares Hotel Lille
Accor Lille Centre Gares
Lille Novotel
Hotel Style:
#3 Family Hotel in Lille
#8 Green Hotel in Lille
#9 Business Hotel in Lille
#10 Luxury Hotel in Lille
#11 Romantic Hotel in Lille
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Lille Centre Gares staff and other travellers.
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Questions? Get answers from Novotel Lille Centre Gares staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“36 of us travelled by coach. No one had any complaints about noise.. If left on the A/C unit could disturb sleep.”
522susane, 8 Mar 2017 | Read review
“Higher floors will avoid street noise - there are 2 lifts.”
Wig_Traveller, 3 Dec 2016 | Read review
“If you like fitness try 7 floor - that were the fitness room are located”
  • safe fridge and bluetooth speaker
  • good bath also for wheelchairs
PetterE311, 20 Feb 2016 | Read review
“Comfortable room”
ashleyp343, 22 Jan 2016 | Read review
“Possibly in the back, but I found it a very quiet hotel, although a busy one”
ageena, 30 Sep 2015 | Read review
5 of 5